Archive for January 2017
Slack Admin 101: 5 Simple (Yet Essential) Tasks Every Slack Team Owner Should Know
IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.
Read MoreHow & Why IT Needs to Dance with Data
Data is said to be “the new oil.” IT’s challenge now is to increase their knowledge of, and integration with, their colleagues on the Data and Dev teams. And if ever there was a need for teams to work more harmoniously, Data and IT have to do so now.
Read MoreGetting to Know BetterCloud’s New Chief Business Strategy Officer, Shreyas Sadalgi
Meet BetterCloud’s new Chief Business Strategy Officer, Shreyas Sadalgi. He sat down to discuss the emerging challenges in the enterprise IT world, his vision and product strategy for BetterCloud, and why companies should want to partner with a multi-SaaS management platform like BetterCloud.
Read MoreRequest Helpdesk Support the Right Way: The Elements of a Great IT Ticket
This guide is a great resource for your end users and provides an in-depth breakdown of what a helpdesk ticket should include and why. Make sure your employees request helpdesk support the right way so you can both get back to work faster.
Read MoreMy Twenty Minutes on The Twenty Minute VC Podcast
On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.
Read More7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk
There are some really creative ways to leverage the power of automation (and other Zendesk features) that can help your IT team work much more efficiently and save time. Here are 7 essential tips for increasing your productivity using Zendesk.
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