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Automation

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The 2025 guide to zero-touch automation

Discover zero-touch automation for IT! Boost efficiency, security, & productivity by automating tasks like help desk tickets & data protection with an SMP.

BetterCloud
6 min read
5AutomatedITWorkflowsEveryCompanyNeedsforSmartSaaSManagement

Five IT automation workflows every help desk needs

Boost IT efficiency! Explore help desk automation ideas & improve ticket resolution. Automate tasks to save time & transform your help desk.

BetterCloud
6 min read
A IT admin lies exhausted on an office floor beside a desk holding a computer monitor, wall clock, and calendar filled with deadlines, visually representing the strain and burnout of an IT team under heavy workload without additional staffing support.

Overwhelmed IT team? How to scale without adding headcount

Reclaim IT bandwidth with strategic automation. Discover how to bridge the IT resource gap, enhance cybersecurity, and boost operational efficiency.

BetterCloud
4 min read
Three individuals stand together on a large paper boat navigating blue waters; one person raises a flag confidently at the bow, another peers forward through a telescope to scout the way, while a third stands nearby. Ahead in the water floats a prominent iceberg with most of its mass submerged, representing concealed dangers or challenges that lie beneath the surface.

The hidden security risks of employee offboarding

Don’t overlook IT security during employee offboarding! Learn about the hidden risks of delayed departure and how to protect your organization from insider threats.

BetterCloud
3 min read
A caped individual stands confidently, gripping an oversized pencil in one hand and a checklist with every item marked complete in the other; the dynamic pose and superhero attire evoke empowerment, while the checklist and pencil represent successful accomplishment and streamlined productivity through IT automation.

5 IT tasks automation can handle without IT lifting a finger

Tired of endless IT tickets? Learn what can IT automate with BetterCloud’s Slack Self-Service Agent. Automate password resets in Slack and more.

Kali Mason
3 min read
BChelpsMA

Four ways an SMP can help IT manage M&A post-closing processes

Mergers and acquisitions put a big burden on IT. Here are four ways BetterCloud can help you manage M&A post-closing processes.

BetterCloud
5 min read
Six diverse individuals placed within interlocking blue gears, representing teamwork and IT resource management; surrounding elements include clouds and stars on a dark blue background, emphasizing collaboration in a digital environment.

Understanding the IT-to-Employee ratio: Its rise and repercussions

IT workload overload? The 2025 State of SaaS report reveals a shocking 1:108 IT-to-employee ratio.

BetterCloud
3 min read
A group of four diverse individuals depicted on interlocking puzzle pieces. A large hand delicately positions a puzzle piece with an individual into place, signifying inclusion and connection. The background is a muted purple, enhancing the visual focus on the interaction between the hand and the puzzle pieces. The composition creatively represents unity and collaboration in an onboarding context.

Product tip Tuesday: Onboarding and offboarding contractors with BetterCloud

Make contractor onboarding and offboarding easy with BetterCloud’s automation. Cut security risks, save time, and take the stress out of managing access.

Kali Mason
2 min read
A robotic arm grips a Entra ID icon in the forefront, symbolizing automation. Behind it, interlocking grey gears and a document provide context for industrial and technological processes.

Product tip Tuesday: Automation with Entra ID

Is your Entra ID missing something? BetterCloud adds automation and visibility for a stronger Microsoft cloud.

Kali Mason
3 min read
A laptop keyboard is overlaid with a blue digital network pattern, symbolizing global interconnectedness. Thin lines and nodes depict a web of connections across the keys.

Top 5 best practices for user lifecycle management

Struggling with user lifecycle management? This guide explores 4 best practices, including how to automate user provisioning, to streamline user management.

Stephanie Solis
2 min read