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Gartner’s Newest Market Category: Cloud Office Management

Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.

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HR and IT: Automation, Delegation, and Financing

HR and IT: 3 Must-Have Tactics to Work and Adapt Faster

The modern workforce is a chaotic combination of full- and part-time employees, consultants, contractors, freelancers, permalancers, and many other contributors. Today, HR and IT teams are expected to deliver a great experience and easy access to SaaS apps, regardless of whether workers are in-office, remote, hybrid, or mobile and field employees. These tactics will help them succeed.

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SaaS Ops: A New Frontier for IT?

With the explosion of SaaS, we’re seeing the rise of a new function in IT–SaaS ops. There are various monikers for it, but the gist is the same: These individuals and teams are responsible for day-to-day SaaS operations. Here’s a quick look at the types of responsibilities we’re seeing, and why it’s on the rise now. Is your IT team creating a SaaS ops role?

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Fixing HR and IT

It’s Time to Fix HR and IT: Here’s What You Must Do to Get Budget and Buy-In

As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.

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Modern Workplace Innovators

BetterCloud profiles exceptional individuals who redefine what it means to be an IT admin in the modern world.

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The SaaS-Powered Workplace: The Present & Future of Work

Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.

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