Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.
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The modern workforce is a chaotic combination of full- and part-time employees, consultants, contractors, freelancers, permalancers, and many other contributors. Today, HR and IT teams are expected to deliver a great experience and easy access to SaaS apps, regardless of whether workers are in-office, remote, hybrid, or mobile and field employees. These tactics will help them succeed.
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With the explosion of SaaS, we’re seeing the rise of a new function in IT–SaaS ops. There are various monikers for it, but the gist is the same: These individuals and teams are responsible for day-to-day SaaS operations. Here’s a quick look at the types of responsibilities we’re seeing, and why it’s on the rise now. Is your IT team creating a SaaS ops role?
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As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.
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In recent years, what has impacted technology in the workplace the most? Aspi Havewala, Director of IT at Verizon, has a concise yet powerful answer. He identifies the two most critical factors that IT must understand and be thoughtful about, and explains how and why these areas must evolve.
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This week, Forbes released its third annual list of billion-dollar startups. BetterCloud is proud to be included in this prestigious list of 25 up and coming companies for 2017.
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Managing one instance of a SaaS application is already difficult; managing multiple instances, doubly so. Not only are the tasks even more monotonous and repetitive (think: Groundhog Day), but IT must manage and secure substantially more data. Here are five new ways IT can combat those challenges and manage multiple instances much more effectively.
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IT conferences might conjure up images of dull panels and awkward meet and greets. But Altitude 2017, our upcoming IT conference (Oct. 24-25 in Austin, Texas) is not your typical tech event. Here are five reasons why it’s completely different than anything you’ve attended before, and why you should be there.
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BetterCloud has undergone a transformation. With 50+ new releases in the first half of 2017, including 6 brand-new connectors, the new BetterCloud platform is redefining SaaS application management and security.
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The vast majority of organizations (74%) feel vulnerable to insider threats, which is why it’s vital to understand the potential consequences and learn from the experiences of others. Only then can executives, IT and security staff, and employees throughout the organization come together to address the problem.
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The new BetterCloud platform is packed with potential. We want you to realize it. These 9 BetterCloud use cases, presented by Founder and CEO David Politis, are just the tip of the iceberg.
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Malicious or accidental configurations of automatic email forwarding rules are one of the most common causes of data exposures and compliance breaches. If employees are automatically forwarding email outside your domain, there’s a high likelihood that something is wrong. Here are 4 simple steps to address the issue once and for all.
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A simple misconfiguration in the Google Admin console made headlines recently by exposing personally identifiable information (PII) and sensitive messages to the internet. Here’s how you can audit, update, and enforce group settings automatically.
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Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.
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The increasing adoption of SaaS brings with it new management challenges, like correctly granting privileges across multiple SaaS apps. Here’s why accurately assigning SaaS privileges is critical for running a high-performing IT organization.
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