The Secret to How Our Most Successful Customers Automate SaaSOps
What do our most successful customers have in common? What kind of value are they getting from automating SaaSOps, and how are they getting value? Here’s the secret to how they do it.
The IT Handbook to Choosing the Right SaaS App
Choosing a new SaaS tool means combing through lists of dozens (dozens!) of similar apps, and it can be hard to tell which is the right one for the job. As an IT admin there’s a lot more to consider than just “Does this get the job done?” when evaluating a new or replacement SaaS tool. Today’s IT organizations have to deal with an incredible number of applications to administer and secure, on top of our more traditional tasks. And yet, IT admins are still very much needed to help evaluate SaaS applications before purchase. So how do we do this? And more importantly, how do we make this a sustainable, scalable process?
Announcing the SaaSOps Stars of 2019
As part of its support for the growing SaaSOps movement, BetterCloud last week hosted the SaaSOps Stars Awards, the first awards ceremony to recognize outstanding SaaSOps practitioners. Winners included ten individuals and teams who, through their SaaSOps practice, helped their companies scale, increased productivity, decreased friction, strengthened security, achieved greater compliance, protected users and data, or otherwise took initiative and significantly improved the lives of users.
The Top IT Habits of Successful Unicorns (Panel Recap)
BetterCloud founder and CEO David Politis recently hosted an online panel discussion with IT leaders from three unicorn companies: Vicky Couturier, IT systems director at InVision; Anthony Ancheta, IT manager at Lime; and Matt Kauffman, IT help desk manager at Toast. The panelists shared their IT philosophies, how they solve their biggest IT challenges, and their top habits for scaling IT operations.
How Industry-Leading Brands Secure User Interactions in SaaS Apps
This year at Oktane, we hosted a customer panel where we shone a light on a few of our phenomenal customers: Bird, Juul Labs, Peloton, and Spotify. They discussed how they use BetterCloud to save their organizations time and money (and their own sanity).
Modern Workplace Innovators: Meet Chris Gamble
From adopting Chromebox for meetings to making IES paperless, Gamble has revolutionized the way employees work. We sat down with him to discuss his experience architecting a solution based on IES’s needs, as well as his meaningful career switch to IT.
Working with Users to Design Long-Term Solutions that Scale
How do you architect the best solution for employees? We sat down with Brandon Williams, Director of Google Operations for the State of Colorado, to learn more about how he rethinks business processes to design long-term IT solutions in government. To hear about his experience and thought process, watch this video.
Evaluating Third-Party Apps and Helping Employees Do Their Jobs Better
How do you manage and evaluate the proliferation of third-party apps, especially if your organization has thousands of employees? Brandon Williams, Director of Google Operations for the State of Colorado, provided some innovative tips and insight. To hear how Williams did it for the State of Colorado, watch this video.
Successful Strategies for Improving User Adoption of New Technologies
More often than not, employees are resistant to change and training sessions are ineffective. Brandon Williams, Director of Google Operations for the State of Colorado, shared a few helpful (and surprising) strategies for improving user adoption of new technology. To hear how he was successful in improving user adoption (for 30,000 employees, no less), watch this video.
Modern Workplace Innovators: Meet Brandon Williams
For Brandon Williams, Director of Google Operations for the State of Colorado, working in government means that you can make truly meaningful change. In the latest installment of our Modern Workplace Innovators video series, watch the inspiring story of how Williams used Google Apps to redefine emergency communications, and how he also leveraged shadow IT to empower 30,000 employees.