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An illustration on a blue background features diverse individuals interacting with symbolic elements of automated IT progress. The composition conveys themes of workforce empowerment and strategic achievement in the tech industry.

Empower your workforce: Automated IT self service is here

IT automation made easy! BetterCloud’s Self-Service Agent & Wait for Approvals in Slack streamline workflows, reduce IT workload, and empower employees.

BetterCloud
4 min read
BetterCloud Altitude recap

Altitude 2024: Recap

Altitude 2024: IT’s brightest minds gathered for a day of insights into SaaS management. Learn key takeaways, including the latest BetterCloud features and the future of IT leadership.

BetterCloud
7 min read
SaaS All Stars of 2024

Announcing the SaaS All Stars of 2024

Discover the 2024 SaaS All Stars! Learn how these innovative IT pros are revolutionizing SaaS management with automation, security, and cost optimization.

Stephanie Solis
3 min read
Blue background with various top app logos

Top SaaS applications from IT and automation leaders in 2024

Unveiling the tech stack all-stars from BetterCloud’s State of SaaS Report! Explore the most-valued applications by IT leaders, including Adobe Creative Cloud, Asana, Atlassian, AWS, and more. Discover how BetterCloud can optimize your tech stack!

BetterCloud
2 min read
Illustration of someone contacting a support desk.

Mastering helpdesk support: The right way to submit an IT ticket

Struggling with tech problems at work? Don’t waste time with confusing helpdesk tickets! This guide teaches you how to write clear, concise requests that get your issues resolved faster.

BetterCloud
7 min read
BetterCloud's 2024 Hackathon banner

From ideas to reality: BetterCloud’s inaugural Hackathon!

Discover how BetterCloud’s customer-centric approach drives innovation. Learn about our recent hackathon, where we collaborated with customers like JAMF and Merge to build features faster than ever.

Diego Peixoto
2 min read
BetterCloud's Automation All-Stars Awards

Announcing Automation All-Star Awards winners

Celebrate the unsung heroes of IT! Meet this year’s winners of the Automation All-Star Awards.

BetterCloud
4 min read
commonly confused it terms ftr

13 Commonly Confused IT Terms

API keys vs. authentication tokens? Integrations vs. connectors? What’s the difference? If you manage infrastructure or web-based technologies like SaaS applications, there are certain terms that are commonly confused. Here are 13 to look out for.

Terwase Kelvin Gberikon
4 min read
Dart FeatureImage

The Best IT Advice I Ever Received

For many an IT guru who wants to maintain good relations while also ensuring they are doing their job right, it can be confusing and daunting. But forming the human connection is just as important a part of a successful IT organization as fixing computers. By building empathy and communication skills, you can reshape the perception of IT, create new advocates for IT, and help your organization thrive.

Dartanian Richards
4 min read