You can retake it after seven days of your first attempt at a reduced cost of $59.

Your certification is valid for a period of 2 years. Please review our certification terms here.

Section 1.5. Upon Your receipt of written notification from Us that You have passed Your exam (“Certification Notification”) and subject to the terms of this Section, You are permitted to use a BetterCloud Certified designation and any applicable phrase, logo or graphic mark made available to You by Us, as may be modified by Us from time to time, indicating Your passing the Exam for Your personal use only by You as an individual (together, the “Certification Marks”) for a period of twenty-four (24) months from the date of the Certification Notification.

BetterCloud offers a number of resources for you to prepare for the exam:

• Study Guide: For the most direct information about what you will need to know, and what is covered in the exam, check out our exam’s study guide. It breaks down each section of the exam, and what types of content will be covered in those sections.
• Administrator Fundamentals Training: BetterCloud offers a two-day, virtual instructor-led training course, where all topics of the exam will be covered. The questions and topics specific to the exam will even be discussed! 
• Self-Paced Flight School Courses: If you're looking to fly solo and learn the BetterCloud platform at your own pace, these courses are perfect for you!
• Support Pages: Through support.bettercloud.com, you can review all documentation related to terms, the navigation, and the platform’s capabilities.
• Training and Enablement Pages: These will walk you through BetterCloud’s user interface, common use cases, and the capabilities of the platform.

No, you will be tested on all of BetterCloud’s fundamental capabilities.

The exam isn’t certifying that you can be your organization’s BetterCloud Administrator, but instead, certifying that you can be any organization’s BetterCloud Administrator. If you do not have parts of the application which you will be tested on, please review the Study Guide, review our Training pages, and contact your CSM about taking our BetterCloud Administrator Fundamentals course.

If you need assistance or have special needs for taking the exam, please send us an email at cte@bettercloud.com to notify us BEFORE scheduling your exam. We’ll contact you to discuss your needs, and we’ll try to accommodate them by working with our Proctoring provider. Keep in mind, however, that we may not be able to accommodate every special needs situation.

If you'd like to confirm that someone has earned their a BetterCloud certification, please feel free to reach out to cte@bettercloud.com with the name of the person, and optionally their email address, and we'll be happy to confirm any certifications they may have received!