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Zero Touch

How BetterCloud Reduced Tickets by Nearly 50% with Zero-Touch IT Automations

Our IT folks have automated nearly 50% of the tickets they receive. Here’s how they did it with zero-touch IT, the impact this has on BetterCloud, and what it means for the future of our IT team.

Richard Moy
5 min read

How to Automate Onboarding for Hybrid and Remote Employees

Learn how to to automate a great onboarding experience for remote new hires that saves your IT team time and sanity.

Mandie Sellars
4 min read

How We Use BetterCloud At BetterCloud to Deliver a Zero-Touch Employee Experience

Over the past decade, technology has changed the way a lot of us work. Oddly…

Richard Moy
8 min read

The 2022 Guide to Zero-Touch Automation

Learn how BetterCloud’s zero-touch workflows can automatically resolve help desk tickets, keep sensitive data safe, and protect your IT environment.

Mandie Sellars
6 min read

How to Boost Productivity, Maximize Efficiency, and Reduce Risk with Zero-Touch IT: A CIO’s Guide

Learn what zero-touch IT is, and how it maximizes IT’s operational efficiency, boosts employee productivity, and improves data security.

Mandie Sellars
6 min read
SaaS management

What is SaaS Management? The 2022 Guide

Check out our guide to getting started in SaaS management. Learn how SaaS management, along with SaaS discovery and SaaS security, make up the practice of SaaS operations.

Mandie Sellars
7 min read

Moving Towards Zero Touch IT With BetterCloud, Microsoft Forms, and Power Automate

Employees submit a lot of requests for access to SaaS apps. Here’s how you can automate the process with BetterCloud, Microsoft Forms, and Power Automate. 

Ghulam Quddus
2 min read

Moving Towards Zero Touch IT With BetterCloud and Zoho Desk

Let’s explore how you can optimize your onboarding process by leveraging BetterCloud’s integration with Zoho Desk.

Ghulam Quddus
2 min read

Moving Towards Zero Touch IT With BetterCloud and Greenhouse

Let’s explore how you can take one step closer to a zero touch IT reality with BetterCloud’s integration with Greenhouse.

Scott Goodman
2 min read

Moving Towards Zero Touch IT With BetterCloud, Zapier, and Slack

Let’s take a look at how you can handle these requests more efficiently by integrating Slack and Zapier with BetterCloud. 

Buu Duong
2 min read