As part of a continuing series, our Chief Customer Officer Rachel Orston sat down with Michael Weir for a discussion on the SaaSOps landscape, including how his teams have onboarded new employees after acquisitions and how he’s changed his management style as the current pandemic has led to an uptick in remote work.
Rachel Orston, chief customer officer here at BetterCloud, sat down with Lauren Tibbs to chat about her career in management and how her team enabled KeepTruckin to make the sudden shift from an office-first to remote work environment when the COVID-19 pandemic hit.
Our Chief Customer Officer Rachel Orston sat down with Craig Holland, SVP of global infrastructure at Condé Nast, to discuss the unique challenges he’s faced over the last few months, as well as the lessons he’s learned from his colleagues along the way.
Our Chief Customer Officer Rachel Orston sat down with Joseph Fuller of Deputy to discuss the pandemic’s impact on his company’s customers and employees. They dove into how Fuller’s team pivoted to support its remote workforce from a technical standpoint, as well as the adjustments he made to his management style over the last few months.