How does an enterprise know when it’s time to automate IT and start using a SaaSOps platform? In this sneak peek of our annual survey’s insights, we’ll explore the four signs that indicate when to automate your SaaS operations.
Are you investing in technologies to improve your employee experience? Throughout the entire employee lifecycle, LumApps and BetterCloud give HR and IT teams the technologies to improve productivity and the overall experience.
We’re excited to share that BetterCloud Founder and CEO David Politis was recently on The Official SaaStr Podcast with host Harry Stebbings. He talks about what radical transparency really means, leading indicators of scale, the speed of SaaS adoption, and more.
API keys vs. authentication tokens? Integrations vs. connectors? What’s the difference? If you manage infrastructure or web-based technologies like SaaS applications, there are certain terms that are commonly confused. Here are 13 to look out for.
For many an IT guru who wants to maintain good relations while also ensuring they are doing their job right, it can be confusing and daunting. But forming the human connection is just as important a part of a successful IT organization as fixing computers. By building empathy and communication skills, you can reshape the perception of IT, create new advocates for IT, and help your organization thrive.
Last week at our annual Altitude conference, Chief Product Officer Jim Brennan made some exciting announcements during his product keynote. He was joined on stage by members of his team and customers alike to deliver some huge wins for the BetterCloud community. Here’s a rundown of the new features launched at Altitude.
Today, we are excited to announce the release of our new BetterCloud Integration Center. We’re unveiling 32 new integrations, including Zoom, Atlassian, Smartsheet, DocuSign, GitHub, VMware Workspace ONE, OneLogin, PagerDuty, Intercom, AWS, Tableau, Duo, Splunk, and Datadog, as well as a community for customers to build and share their own custom integrations.
We’re thrilled to announce today that BetterCloud and Dropbox have formed a strategic partnership in the name of enabling a best-of-breed world and a better way to work. As part of this partnership, Dropbox has made a $5 million investment in BetterCloud.
BetterCloud founder and CEO David Politis recently hosted an online panel discussion with IT leaders from three unicorn companies: Vicky Couturier, IT systems director at InVision; Anthony Ancheta, IT manager at Lime; and Matt Kauffman, IT help desk manager at Toast. The panelists shared their IT philosophies, how they solve their biggest IT challenges, and their top habits for scaling IT operations.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.