For many an IT guru who wants to maintain good relations while also ensuring they are doing their job right, it can be confusing and daunting. But forming the human connection is just as important a part of a successful IT organization as fixing computers. By building empathy and communication skills, you can reshape the perception of IT, create new advocates for IT, and help your organization thrive.
Last week at our annual Altitude conference, Chief Product Officer Jim Brennan made some exciting announcements during his product keynote. He was joined on stage by members of his team and customers alike to deliver some huge wins for the BetterCloud community. Here’s a rundown of the new features launched at Altitude.
Today, we are excited to announce the release of our new BetterCloud Integration Center. We’re unveiling 32 new integrations, including Zoom, Atlassian, Smartsheet, DocuSign, GitHub, VMware Workspace ONE, OneLogin, PagerDuty, Intercom, AWS, Tableau, Duo, Splunk, and Datadog, as well as a community for customers to build and share their own custom integrations.
We’re thrilled to announce today that BetterCloud and Dropbox have formed a strategic partnership in the name of enabling a best-of-breed world and a better way to work. As part of this partnership, Dropbox has made a $5 million investment in BetterCloud.
BetterCloud founder and CEO David Politis recently hosted an online panel discussion with IT leaders from three unicorn companies: Vicky Couturier, IT systems director at InVision; Anthony Ancheta, IT manager at Lime; and Matt Kauffman, IT help desk manager at Toast. The panelists shared their IT philosophies, how they solve their biggest IT challenges, and their top habits for scaling IT operations.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
Once upon a time, it was easy to secure your IT kingdom. But just like castles fell in the 1300s because of the evolution and enhancement of gunpowder, our technology perimeter has fallen with the evolution and enhancement of SaaS and cloud-based services. Without our walls, without the perimeter to limit access to services, we must evolve to introduce cloud enablement. Over the next 90 days, let’s take an objective-based approach to evolving our perimeter management.
Selecting the right SaaS vendors can prove instrumental in propelling your organization to the next level. However, that’s only one piece of the puzzle. You also need to select vendors with the right security measures in place. This is especially true if you are giving them access to other SaaS applications that are critical to your organization or process sensitive information. But how do you know if a SaaS vendor is secure? We sat down with BetterCloud’s Security Compliance Director Mosi Platt to find out.
Ever wonder how other IT pros have their desks set up? Here’s a glimpse at 11 pros’ desks and what’s on them.