Many of the existing ways of managing IT are no longer applicable to environments dominated by SaaS. Gartner analysts recently released a new report describing how Infrastructure and Operations leaders must transform the roles and skills of IT teams as they shift to SaaS. We found that Gartner’s insights validate many of the components of BetterCloud’s SaaSOps framework.
Gartner has recognized a brand new market: SaaS management platforms (SMPs), which provide additional capabilities to fill the operational gaps left by native admin consoles. In their first-ever Market Guide for SaaS Management Platforms, Gartner has identified BetterCloud as a representative vendor.