The lessons learned from MDM adoption can serve as a predictor for the gifts and challenges of SaaS in today’s workforce. We’re at a tipping point right now with SaaS management, and if history is any indication, we know how this story will play out.
Managing multiple SaaS applications is creating unprecedented risk and challenges for IT organizations. Enter: SaaS Operations Management (SOM), a new market that solves those challenges. 451 Research Principal Analyst Carl Lehmann recently hosted a webinar where he explained the high value of SOM, how it’s unique, and why companies need to start paying closer attention to it. Here’s a recap.
Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.
There’s a lot that nobody tells you about SaaS management… like how it’s impossible to manage data sprawled across dozens of apps. Or that manual, repetitive tasks will take up most your day (and crush your soul). We recently hosted a webinar on all the best practices and guiding principles you should know but nobody tells you about. Here’s a recap.
While GDPR does require you to report a data breach within 72 hours, that’s not the only rule IT needs to be aware of. GDPR also involves the newly defined role of a Data Protection Officer (do you need to appoint one?), and new responsibilities for data controllers vs. data processors (which one are you?). Find out the answers in this post. Plus, we’re including a 10-step checklist to get you jump-started on your path to GDPR compliance.
Did you know that under GDPR, users can request their data to be erased (aka be forgotten)? What kind of data does this apply to, and how can IT prepare for this? In Part Two of our series, our data privacy expert dives into three critical GDPR concepts that IT needs to be aware of: the right to be forgotten, consent, and data portability. All three elements affect IT’s responsibilities. This post covers what this means for IT and what their next steps should be.
Ah, the classic build vs. buy conundrum. While building may seem attractive, there are significant costs (both direct and indirect) to it. Hear why one executive says his greatest business/technology failure was building software when they could have bought it, and ask yourself these 11 essential questions before you build an in-house solution.
GDPR will go into effect in less than seven months. Are you prepared? We’re kicking off a three-part series that covers everything IT needs to know about GDPR. In this first post, a data privacy expert explains 11 key concepts and why you need to starting preparing now.
In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.
Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.