Activity-based Alerts: Giving IT More Granularity and Control

You spoke, we listened. At our annual customer conference last year, the number one feature you requested was activity-based alerts. These are alerts for things like suspicious user logins or the downloading of confidential files. So we built it. So far we’ve released alerts for Okta, Dropbox, and G Suite, with more on the way for Box, Salesforce, and Microsoft. Activity-based alerts are the next frontier for companies securing mission critical SaaS apps. Here’s how they give IT more control and insights than ever before.

Modernizing IT with Cloud Native Patterns – Part 3

Chris Borte, director of information technology at InsideTrack, made it a priority to develop an IT infrastructure that would be impervious to ransomware. The answer? Cloud native architecture. In this final installment of our blog series on the advantages of going cloud native, he offers guidance for organizations that are ready to modernize their IT system and go cloud native. Here are his essential tips on how to get started.

Modernizing IT with Cloud Native Patterns – Part 1

How do you develop an IT infrastructure that’s impervious to ransomware? As InsideTrack’s director of information technology, Chris Borte had a solution: move InsideTrack to a cloud native architecture that not only secures the network but also enhances flexibility and productivity. In this 3-part series, he discusses the advantages of going cloud native and offers tips for organizations that are ready to modernize their IT system. Part 1 explores the term “cloud native” and zero trust network architecture.

A Better Way to Manage Multiple SaaS Apps (Featuring New Recommendations from 451 Research)

Managing multiple SaaS applications is creating unprecedented risk and challenges for IT organizations. Enter: SaaS Operations Management (SOM), a new market that solves those challenges. 451 Research Principal Analyst Carl Lehmann recently hosted a webinar where he explained the high value of SOM, how it’s unique, and why companies need to start paying closer attention to it. Here’s a recap.

SaaS Operations Management: BetterCloud Pioneers a New Market (451 Research Report)

Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.

Think GDPR Only Means Reporting Data Breaches Within 72 Hours? Think Again

While GDPR does require you to report a data breach within 72 hours, that’s not the only rule IT needs to be aware of. GDPR also involves the newly defined role of a Data Protection Officer (do you need to appoint one?), and new responsibilities for data controllers vs. data processors (which one are you?). Find out the answers in this post. Plus, we’re including a 10-step checklist to get you jump-started on your path to GDPR compliance.

Next-Gen Help Desk

The Next-Gen Help Desk

For many companies who have transitioned to the cloud, there are a number of inevitable changes that will occur. What about the Help Desk? The changes around your Help Desk are impacting everything ABOUT the Help Desk and, while you may not immediately notice the impacts, they are subtly dramatic and promise to disrupt the stream of innovation pouring out of the rest of the department and subsequently the company as a whole.