Trusted Solution Partnerships to Power Your Work Anywhere Strategy

The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.

Introducing BetterCloud Platform APIs: Secure User Interactions Across All of Your Cloud Applications

We’re thrilled to announce the launch of the BetterCloud Platform APIs: the only platform to monitor user interactions and remediate policy violations across all of your cloud applications. The Platform APIs extend the capabilities of our existing platform to all of the applications that power your business and add new capabilities for script creation, collaboration, and security.

6 Takeaways from Altitude 2018

Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Thirty speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology. Missed it? No worries. Here are six key takeaways from the conference.

Activity-based Alerts: Giving IT More Granularity and Control

You spoke, we listened. At our annual customer conference last year, the number one feature you requested was activity-based alerts. These are alerts for things like suspicious user logins or the downloading of confidential files. So we built it. So far we’ve released alerts for Okta, Dropbox, and G Suite, with more on the way for Box, Salesforce, and Microsoft. Activity-based alerts are the next frontier for companies securing mission critical SaaS apps. Here’s how they give IT more control and insights than ever before.

Modernizing IT with Cloud Native Patterns – Part 3

Chris Borte, director of information technology at InsideTrack, made it a priority to develop an IT infrastructure that would be impervious to ransomware. The answer? Cloud native architecture. In this final installment of our blog series on the advantages of going cloud native, he offers guidance for organizations that are ready to modernize their IT system and go cloud native. Here are his essential tips on how to get started.

Modernizing IT with Cloud Native Patterns – Part 1

How do you develop an IT infrastructure that’s impervious to ransomware? As InsideTrack’s director of information technology, Chris Borte had a solution: move InsideTrack to a cloud native architecture that not only secures the network but also enhances flexibility and productivity. In this 3-part series, he discusses the advantages of going cloud native and offers tips for organizations that are ready to modernize their IT system. Part 1 explores the term “cloud native” and zero trust network architecture.

A Better Way to Manage Multiple SaaS Apps (Featuring New Recommendations from 451 Research)

Managing multiple SaaS applications is creating unprecedented risk and challenges for IT organizations. Enter: SaaS Operations Management (SOM), a new market that solves those challenges. 451 Research Principal Analyst Carl Lehmann recently hosted a webinar where he explained the high value of SOM, how it’s unique, and why companies need to start paying closer attention to it. Here’s a recap.

SaaS Operations Management: BetterCloud Pioneers a New Market (451 Research Report)

Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.

Think GDPR Only Means Reporting Data Breaches Within 72 Hours? Think Again

While GDPR does require you to report a data breach within 72 hours, that’s not the only rule IT needs to be aware of. GDPR also involves the newly defined role of a Data Protection Officer (do you need to appoint one?), and new responsibilities for data controllers vs. data processors (which one are you?). Find out the answers in this post. Plus, we’re including a 10-step checklist to get you jump-started on your path to GDPR compliance.

Next-Gen Help Desk

The Next-Gen Help Desk

For many companies who have transitioned to the cloud, there are a number of inevitable changes that will occur. What about the Help Desk? The changes around your Help Desk are impacting everything ABOUT the Help Desk and, while you may not immediately notice the impacts, they are subtly dramatic and promise to disrupt the stream of innovation pouring out of the rest of the department and subsequently the company as a whole.

Forget Me Please: What GDPR’s Right to Be Forgotten (and Other Key Concepts) Mean for IT

Did you know that under GDPR, users can request their data to be erased (aka be forgotten)? What kind of data does this apply to, and how can IT prepare for this? In Part Two of our series, our data privacy expert dives into three critical GDPR concepts that IT needs to be aware of: the right to be forgotten, consent, and data portability. All three elements affect IT’s responsibilities. This post covers what this means for IT and what their next steps should be.

SaaS Ops: A New Frontier for IT?

With the explosion of SaaS, we’re seeing the rise of a new function in IT–SaaS ops. There are various monikers for it, but the gist is the same: These individuals and teams are responsible for day-to-day SaaS operations. Here’s a quick look at the types of responsibilities we’re seeing, and why it’s on the rise now. Is your IT team creating a SaaS ops role?

Is IT Coming Full Circle? Yes, Says One Technology Architect

Historically, there’s been a tug-of-war between IT and other departments when it comes to control over applications. However, IT is regaining control and coming full circle. One IT veteran with 30+ years of experience shares his insight on how history is repeating itself. What did these shifts in control mean for IT in the past, and what will it mean for IT in the future?

Surfacing the Right Data, Insights, and Actions: Why Operational Intelligence is Essential in a Multi-SaaS Environment

IT professionals today are faced with too much sprawling SaaS data and too many noisy alerts. You might have a lot of intelligence floating around, but rarely is it actionable or meaningful. Creating true operational intelligence out of this endless stream of data and alerts–across multiple SaaS apps–is crucial. Here’s why.

The People in the Cloud

The People in the Cloud

Let’s address the fear: the fear of change is real. A vast majority of our work revolves around a certain set of tasks and processes. When cloud technologies are brought in to replace existing systems, most employees become fearful of not being able to adapt.