Archive for October 2015
Beyond Satisfactory: Why BetterCloud Introduced Proactive Support
When customers interact with BetterCloud support, they expect a great experience. But when does a great experience turn magical? Micah Solomon, author and customer support expert, says in a 2014 Forbes article that the “step beyond satisfactory is where the magic happens, where you bind customers to you and create fierce loyalty and true brand…
Read MoreMonitor Your Office 365 Service Health with BetterCloud
Rarely will you find an IT manager without a server uptime horror story to tell. Exchange or SharePoint servers going down unexpectedly, perhaps in the middle of the night with no one on site to fix the issue; or even worse, in the middle of a busy workday when hundreds of workers that rely on…
Read MoreZuora Estimates a 30% Time Savings with BetterCloud Enterprise
With BetterCloud, Zuora has been able to leverage comprehensive workflows that streamline their processes.
Read More5 Critical Numbers Every Google Apps Admin Needs to Know
Knowing these five numbers will instantly give you a better understanding of what’s happening within your domain and help improve your organization’s security.
Read MoreModern Workplace Innovators: Meet Colin McCarthy
Colin McCarthy has not only managed the IT and Google Apps suite for a multinational marketing agency, but he’s also orchestrated multiple migrations to the cloud for the companies they have acquired.
Read MoreWhat 1,500 IT Professionals Showed Us About Cloud Office Partners
Are cloud partners really making an impact for the organizations that hire them? The short answer: Yes. Check out this infographic to find out more.
Read MoreDemystifying the Cloud Partner Ecosystem: How to Choose a Cloud Partner That Works For You
The shift to cloud IT is reshaping the way businesses and other organizations operate. It’s changing partner business models, rewriting job descriptions, altering IT infrastructures, and overhauling entire industries. The benefits of cloud IT are clear, yet organizations are understandably transitioning with caution. They’re looking for a guide. They’re looking for a partner to lead…
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