In recent years, what has impacted technology in the workplace the most? Aspi Havewala, Director of IT at Verizon, has a concise yet powerful answer. He identifies the two most critical factors that IT must understand and be thoughtful about, and explains how and why these areas must evolve.
We wanted to know where forward-thinking IT professionals find the best information, tools, and training. So we turned to the members in BetterIT, our IT-focused community, and asked them: “What’s the best IT resource you’ve ever come across?” Here’s a handy list of the resources they recommended.
Missed our “Friction: The #1 Killer of Workplace Productivity” webinar? Don’t worry. Here’s a recap with key takeaways, downloadable slides, and a recording of the webinar, so that you can learn more about reducing friction in the workplace.
There are some really creative ways to leverage the power of automation (and other Zendesk features) that can help your IT team work much more efficiently and save time. Here are 7 essential tips for increasing your productivity using Zendesk.
The idea of going offline for an IT person just isn’t the same as it is for the rest of us. Costly breaches and down times can disrupt major business processes in a split second. Preparation and planning are key. In this quick guide, BetterCloud Director of IT Tim Burke shares his favorite tips for a successful business trip.
IT professionals are pulled in a million different directions every day. How can you be more productive? Use this strategy to prioritize and organize your tasks, plus find time for long-term strategic projects.