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tips zendesk

7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk

There are some really creative ways to leverage the power of automation (and other Zendesk features) that can help your IT team work much more efficiently and save time. Here are 7 essential tips for increasing your productivity using Zendesk.

5 min read
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An IT Professional’s Guide to Smarter Business Travel

The idea of going offline for an IT person just isn’t the same as it is for the rest of us. Costly breaches and down times can disrupt major business processes in a split second. Preparation and planning are key. In this quick guide, BetterCloud Director of IT Tim Burke shares his favorite tips for a successful business trip.

4 min read
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Getting Things Done vs. Getting the Right Things Done: How IT Professionals Can Be More Productive

IT professionals are pulled in a million different directions every day. How can you be more productive? Use this strategy to prioritize and organize your tasks, plus find time for long-term strategic projects.

5 min read