The IT Handbook to Choosing the Right SaaS App

Choosing a new SaaS tool means combing through lists of dozens (dozens!) of similar apps, and it can be hard to tell which is the right one for the job. As an IT admin there’s a lot more to consider than just “Does this get the job done?” when evaluating a new or replacement SaaS tool. Today’s IT organizations have to deal with an incredible number of applications to administer and secure, on top of our more traditional tasks. And yet, IT admins are still very much needed to help evaluate SaaS applications before purchase. So how do we do this? And more importantly, how do we make this a sustainable, scalable process?

Meet BetterCloud’s New Chief Customer Officer, Rachel Orston

Our new Chief Customer Officer (CCO) Rachel Orston was one of Atlanta’s early tech pioneers and helped build the thriving tech community there. Rachel leads a customer success forum in Atlanta and is an avid attendee of spin classes. Her passion for customers and the customer experience is unrivaled. She’s excited to seize the opportunities that lie ahead of BetterCloud, which is what unquestionably makes Rachel the ideal new head of our customer experience organization.

Meet BetterCloud’s New Chief Product Officer, Jim Brennan

Born and raised in Maryland, Jim Brennan has spent most of his life in Atlanta. His career path to this point has been non-linear, to say the least, and had you told him in college that he would one day be a chief product officer (CPO), he probably wouldn’t have believed you. However, Jim’s vast range of experiences in security, product management, and team building is what makes BetterCloud so excited to welcome him as our CPO.

Modernizing IT with Cloud Native Patterns – Part 3

Chris Borte, director of information technology at InsideTrack, made it a priority to develop an IT infrastructure that would be impervious to ransomware. The answer? Cloud native architecture. In this final installment of our blog series on the advantages of going cloud native, he offers guidance for organizations that are ready to modernize their IT system and go cloud native. Here are his essential tips on how to get started.

Modernizing IT with Cloud Native Patterns – Part 1

How do you develop an IT infrastructure that’s impervious to ransomware? As InsideTrack’s director of information technology, Chris Borte had a solution: move InsideTrack to a cloud native architecture that not only secures the network but also enhances flexibility and productivity. In this 3-part series, he discusses the advantages of going cloud native and offers tips for organizations that are ready to modernize their IT system. Part 1 explores the term “cloud native” and zero trust network architecture.

Communication: HR & IT

Here’s the Simplest Way for HR and IT to Establish Better Lines of Communication

Using a variety of automation technologies, SaaS management and security platforms, and improved HR information systems, companies are working to predict, manage, and adapt to organizational change as technology changes and employees come and go. And while these products are now near-necessities, one key ingredient is still at the heart of the seamless (and successful) management and flow of people through an organization: communication.