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Leadership

Fixing HR and IT

It’s Time to Fix HR and IT: Here’s What You Must Do to Get Budget and Buy-In

As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.

Gavin Whatrup
5 min read

Here's My Radical Candor About Radical Transparency

Transparency: Everyone wants it, but few companies actually do it right. From day one, our CEO David Politis set out to create radical transparency at BetterCloud. Now, five years later, he reflects on what he’s learned. Here’s what it takes to be truly radically transparent, along with the unexpected benefits and challenges that accompany it.

David Politis
7 min read
Implementing new technology

Technology Adoption Done Right: These Are the Lessons Implementation Experts Live By

Adopting new technology is far from simple. But when done right, new technology can lead to productivity gains and a distinct competitive advantage. What do technology adoption experts do to ensure success?

Scott Solomon
6 min read

Take a Stand Against the #1 Killer of Workplace Productivity

“This file is locked for editing.” “Who just joined the call?” “Are we talking about v2Final.doc or v2FinalFINAL-1.doc?” If these phrases sound familiar in your workplace, this article is a must-read. There’s a much better way to work, and we need to stop passing the buck.

David Politis
5 min read

How & Why IT Needs to Dance with Data

Data is said to be “the new oil.” IT’s challenge now is to increase their knowledge of, and integration with, their colleagues on the Data and Dev teams. And if ever there was a need for teams to work more harmoniously, Data and IT have to do so now.

Gavin Whatrup
6 min read

The Partner Perspective: Making Change Stick

Driving transformational change in an organization is never easy. Making change happen is one thing, but making it last is another. The stickiness of change hinges on two crucial factors.

Kevin Liu
4 min read

Why IT & HR Should Fix Their Marriage of Inconvenience

HR and IT are partners in waiting, but they need a little marriage guidance. If there isn’t a close partnership, the potential costs can be perilous.

Gavin Whatrup
5 min read
Zendesk Hackthon

Zendesk and BetterCloud: Taking a Unique Approach to Hackathons

Thinking about putting on an internal hackathon? If not, you should be. BetterCloud CTO David Hardwick breaks down the benefits of our partner hackathons and provides tips for how you can pull together one of your own.

David Hardwick
5 min read
Project Management

3 Tips to Streamline IT Project Management

IT requires heavily specialized skills and knowledge, making IT project management feel like its own beast entirely. And because IT is the foundation of almost every organization, project management in the IT field can be exceptionally intimidating.

Justin Mills
4 min read

How to Get Recognition and Elevate the Perception of IT in Your Workplace

IT professionals can be strategic assets in the workplace. But more often than not, they’re perceived as cost centers and troubleshooting “Mr. Fix Its.” Learn some tips on how to shift that perception and gain more visibility, so that your colleagues recognize your strategic value and see you as enablers of change.

Christina Wang
4 min read