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SaaS Management Platforms

The State of the Help Desk in 2023

Shadow IT, endless ticket queues, and consistently configuring an ever-increasing tech stack have become top of mind challenges for today’s help desks.

Christina Wang
4 min read

BetterCloud Tops G2’s Best Software 2023 List for Security, Enterprise & IT Management Products

We’re thrilled to announce that BetterCloud was named to G2’s 2023 Best Software Awards list. Read up about what this means for the future.

Erin Avery
2 min read

How to Get 10x Your Operational Efficiency with IT Automation

In our latest guide for CIOs, we show you everything you can automate to drive 10x operational efficiency in your help desk.

Mandie Sellars
2 min read
saas_security

SaaS Security: A Complete Best Practices Guide

As companies adopt more SaaS solutions to solve business challenges, the explosion of SaaS brings new benefits—but also new problems. In this post, we’ll dive into the biggest SaaS security challenges, plus best practices to help protect your organization.

Chris Payne
7 min read

The SaaS Management Platform Mega Checklist: How to Buy an SMP and Stop a Helpdesk Meltdown

To keep up today’s IT challenges, a SaaS management platform (SMP) is now a foundational tool for IT. To make sure you get the right solution for your environment, we created this helpful checklist.

Mandie Sellars
2 min read

How to Keep Sensitive Data Safe with Automated Offboarding

Automating employee offboarding is more than just a time saver—it is a critical way to protect sensitive data. Learn how automate zero touch offboarding in a SaaS management platform to keep your SaaS data safe.

Mandie Sellars
6 min read

BetterCloud Announces Strategic Growth Investment from Vista Equity Partners, Further Solidifying SaaS Management Leadership

Today we’re thrilled to announce a significant strategic growth investment from Vista Equity Partners. Learn about what’s next as we continue to define and lead the SaaS management category.

David Politis
4 min read

Why You Need a SaaS Management Platform That Does It All

An all-in-one SaaS management platform should give IT all the tools they need to centrally discover, automate, and secure their SaaS portfolio. Make sure you have the information you need to navigate a complex marketplace of providers to make the best decision for your IT environment.

Mandie Sellars
6 min read
SaaS management

What Is SaaS Management? The 2022 Guide

Check out our guide to getting started in SaaS management. Learn how SaaS management, along with SaaS discovery and SaaS security, make up the practice of SaaS operations.

Mandie Sellars
7 min read

iPaaS vs. SMP: Which One Is Right for My IT Department?

Explore our in depth comparison of two popular types of automation platforms, iPaaS and SMP, and learn how each automates everyday IT tasks.

Mandie Sellars
6 min read