Meet BetterCloud’s New Chief Technology Officer, Jamie Tischart
Hear from BetterCloud’s new CTO Jamie Tischart about his approach to software development, his management philosophies, and the future of engineering at BetterCloud.
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Hear from BetterCloud’s new CTO Jamie Tischart about his approach to software development, his management philosophies, and the future of engineering at BetterCloud.
Last week, Gartner published the 2021 edition of its Market Guide for SaaS Management Platforms (SMPs). Here’s our full analysis and key takeaways from the report.
Looking for a way to showcase your proficiency with BetterCloud? We got you. Here’s how to become a Certified BetterCloud Administrator.
During Altitude 2020, our director of product strategy Peter Bilali explained that BetterCloud’s new Discover offering helps IT know the SaaS environment. Want to see how it works? Here are a few GIFs that demonstrate the power of BetterCloud Discover.
Whether you were able to join us or not, there’s a lot to digest from the five days that we (virtually) spent together, especially when it comes to the product. Here are just four of the biggest product announcements from Altitude 2020.
We recently sat down with Tommy Donnelly, BetterCloud’s new CIO, for an informal chat to get to know him better. Read on to learn more about his career, his leadership strategy, and his vision for BetterCloud over the coming years.
The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.
Get smarter with your SaaS management by creating these five workflows that every company needs—to help you and your employees get things done faster.
We surveyed a variety of BetterCloud product experts to find the answers to these questions. Here’s what they had to say (spoiler: They had very strong convictions on the importance of auditing your BetterCloud workflows and tips for doing so effectively).
Even just thinking through all the automation possibilities can overwhelm an experienced IT administrator. Based on our conversations with IT experts across the organization, here are just a few critical business processes that BetterCloud can automate in 2020.
Are you investing in technologies to improve your employee experience? Throughout the entire employee lifecycle, LumApps and BetterCloud give HR and IT teams the technologies to improve productivity and the overall experience.
Our new Workflow Templates don’t just tell you what best practice looks like. They actually walk you through the setup of pre-configured, multi-step, automated workflows in a wizard, making it easy to get up and running. Here are the most popular and impactful templates available today in BetterCloud.
In this TEI (Total Economic Impact) study, Forrester Consulting interviewed BetterCloud customers and assessed the benefits of deploying the leading SaaSOps platform. The results? Time savings, cost savings, reduced risk exposure, and more. Here’s a recap of the study.
How has remote work affected productivity habits, work behaviors, and usage of SaaS collaboration tools? Here’s what our data team uncovered.
We’re excited to share that BetterCloud Founder and CEO David Politis was recently on The Official SaaStr Podcast with host Harry Stebbings. He talks about what radical transparency really means, leading indicators of scale, the speed of SaaS adoption, and more.
Since launching our integration with Microsoft 365 (previously Office 365) two years ago, we have added functionality spanning all the SaaSOps use cases. Here are five of the top use cases our Microsoft customers have been taking advantage of.
We’re thrilled to announce that BetterCloud has closed a new $75 million financing round led by Warburg Pincus. Here’s what it means for our customers, community, partners, and team.
This past September, when we announced the OneLogin integration in BetterCloud’s Integration Center, it marked the launch of our partnership with OneLogin. The week of the announcement was serendipitous for both BetterCloud and OneLogin. We’re ecstatic to announce today that we are delivering on those requests by releasing enhanced integration capabilities designed to meet the growing needs of our customers.
This is my candid story about working in IT at a fast-growing startup. It’s about the challenges of scaling (and how BetterCloud helped set us up for success). But it’s also a tale of personal growth, self-reflection, ironic twists, and unexpected turns.
Offboarding is a tough conversation to have right now. We know. No one wants to talk about it. But it’s IT’s responsibility to do it completely and securely for every user across every SaaS application, with an audit trail to prove it. In this post, we’ll focus specifically on how BetterCloud can create a streamlined offboarding workflow for furloughed employees.
What do our most successful customers have in common? What kind of value are they getting from automating SaaSOps, and how are they getting value? Here’s the secret to how they do it.
As the COVID-19 outbreak unfolds, and companies are finding themselves thrust into a distributed workforce, IT is at the forefront of enabling this “new normal.” And we want you to know: we’re here for you. Lean on us. We’ve been through a lot together, and that’s not about to change. We’d like to help.
We’re seeing an unprecedented shift to remote work, which brings new challenges for IT. Here are a few easy ways BetterCloud can help IT enable remote work, so you can keep your employees productive and secure. We hope these tips can help you build a successful, secure remote work culture that withstands crises and beyond.
Here at BetterCloud, we fundamentally believe that enabling productivity should not be at odds with securing your organization’s most sensitive data. And starting today, they don’t have to be. We are proud to announce the release of Content Scanning. BetterCloud’s Content Scanning bolsters your data protection strategy and gives IT teams the power to secure files and sensitive information across SaaS applications, without inhibiting employee productivity.
How do you manage and secure tens of millions of interactions in the digital workplace? Start protecting your SaaS data with this SaaSOps action plan.
Some interactions in the digital workplace are far riskier or more important than others. But how do you know which ones really matter to you? Here are 13 things to think about when classifying interactions.
See for yourself why two core tenets of SaaSOps—file security and least privilege—are notoriously tough to tackle.
When it comes to SaaSOps security, here are the three categories of interactions to think about.
SaaSOps calls for new operational controls and processes to protect SaaS data. Here’s why.
At the heart of SaaSOps is the concept of user interactions—i.e., how people are using SaaS apps, which is what IT must ultimately secure. Here’s a quick dive into user interactions.
I’m thrilled to announce the release of my second book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. First and foremost, I wrote it for our customers. Here’s why.
Forwarding work emails to a personal email account might seem innocuous, but it can introduce security risks. Here’s how BetterCloud can automatically detect and remediate this behavior.
You might see a new role opening up soon in your IT department: SaaSOps Engineer. Here’s why.
At BetterCloud (the company), we—unsurprisingly—use BetterCloud (the product) quite a bit. We have almost 40 workflows that handle everything from onboarding and offboarding to data loss prevention (DLP), notifications, and incident response. Brian Farrell, IT manager at BetterCloud, highlights five ways we’ve started using the Platform API and Integration Center internally at BetterCloud.
Many organizations are unaware of how much money they waste on unused SaaS licenses—until they start manually reviewing the last time a user was active on a given platform. That’s why we announced BetterCloud’s new automated license management functionality at Altitude last month.
Altitude 2019 was our biggest and best customer conference yet. But it was pretty unique this year—there were a lot of firsts. If you missed it, here are nine key highlights and takeaways.
Our customers frequently ask us what the perfect offboarding workflow should look like. With that in mind, here’s a step-by-step guide on how to build a complete offboarding workflow in BetterCloud, plus a few extra tips and best practices.
Last week at our annual Altitude conference, Chief Product Officer Jim Brennan made some exciting announcements during his product keynote. He was joined on stage by members of his team and customers alike to deliver some huge wins for the BetterCloud community. Here’s a rundown of the new features launched at Altitude.
Today, we are excited to announce the release of our new BetterCloud Integration Center. We’re unveiling 32 new integrations, including Zoom, Atlassian, Smartsheet, DocuSign, GitHub, VMware Workspace ONE, OneLogin, PagerDuty, Intercom, AWS, Tableau, Duo, Splunk, and Datadog, as well as a community for customers to build and share their own custom integrations.
We’re thrilled to announce today that BetterCloud and Dropbox have formed a strategic partnership in the name of enabling a best-of-breed world and a better way to work. As part of this partnership, Dropbox has made a $5 million investment in BetterCloud.
Our new Chief Revenue Officer Chris Jones aims to institute a “best is the standard” sales culture at BetterCloud. He’s excited about the market opportunity that BetterCloud has for the taking. “Do the right thing” is his North Star—so you can expect to see his decisions reflect this mantra.
BetterCloud’s integration with OneDrive and SharePoint Online aims to unify, simplify, and control the management and security of Office 365. Here are six things you can do with SharePoint Online and OneDrive in BetterCloud.
Let’s talk Office 365! We are excited to announce that BetterCloud now supports OneDrive and SharePoint Online use cases. Connecting Office 365 to BetterCloud centralizes all Office 365 users, groups, files, and settings to automate user orchestration and data protection.
As the world shifts to SaaS, IT teams are still learning how to fully secure their SaaS apps—in many cases they’re still discovering where threats lie within these new environments. BetterCloud’s CISO Carlos Batista and Principal Solutions Engineer Mohammed Khalid hosted a webinar to discuss four of the most common, and most insidious, insider threats that you should be on the lookout for in your cloud environment. Here’s a recap.
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
When BetterCloud first arrived onto the scene in late 2011, we were a free product to help IT admins manage various aspects of their G Suite environment. Fast forward to 2019, and we’ve evolved into a powerhouse platform that can manage and secure any SaaS application. In fact, you might be surprised by our recent functionalities. Here are five things you may not be doing with BetterCloud now (but should be).
Lost or stolen devices are a headache. But by leveraging BetterCloud’s native connectors and the Platform API, you can automatically secure lost devices and safeguard sensitive data.
Recently, we’ve expanded our offboarding capabilities to better serve organizations that use Office 365. For this week’s product tip, we’ll share a common template we’ve seen customers use to automate offboarding in Office 365.
This week’s product tip covers one of our most popular on-demand workflows: profile cleanup. You can finally solve an age-old IT challenge: keeping user profile information consistent across applications.
This year at Oktane, we hosted a customer panel where we shone a light on a few of our phenomenal customers: Bird, Juul Labs, Peloton, and Spotify. They discussed how they use BetterCloud to save their organizations time and money (and their own sanity).
This week’s product tip is one of our favorites—reducing unnecessary super admin privileges. Because super admins can access and manipulate every part of your organization’s SaaS applications, it’s important to keep the number of super admins in your environment to a minimum. BetterCloud gives you the tools to make this possible.
This week we’ll show you a simple step you can add to your workflows that makes them more flexible and eliminates the need to remember manual steps later. Wait for Duration allows you to automatically pause a BetterCloud Workflow at specific times, and for a specific duration, before continuing on to subsequent actions. This action gives you the flexibility to build in natural breaks to your automation, whether that’s a few hours, days, weeks, or months.
David Politis, our founder and CEO, recently hosted a webinar in collaboration with Daniel Lu, Okta’s product marketing manager, in order to discuss security risks born of SaaS adoption and the Zero Trust model of access management that has emerged from it.
BetterCloud’s default password settings provide several advantages for security and incident management. Here’s why you should use them.
Featuring survey data from 500 IT and security professionals, our most comprehensive report yet reveals the state of insider threats in 2019.
It’s Tuesday, so you know what that means—a new product tip! Up this week: multi-factor authentication (MFA), a feature that will help protect sensitive company information and your employees’ personal data.
Born and raised in Maryland, Jim Brennan has spent most of his life in Atlanta. His career path to this point has been non-linear, to say the least, and had you told him in college that he would one day be a chief product officer (CPO), he probably wouldn’t have believed you. However, Jim’s vast range of experiences in security, product management, and team building is what makes BetterCloud so excited to welcome him as our CPO.
In light of yesterday’s news that dozens of companies inadvertently leaked sensitive data due to misconfigured Box accounts, we have a special Product Tip Tuesday: Box Edition. Many users share Box files and folders publicly without realizing the security implications. Fortunately, BetterCloud has a solution to help manage and secure your Box files and folders at scale.
Welcome back to another Product Tip Tuesday! We have yet another customer favorite for you: secure file sharing in Dropbox. This feature allows for greater visibility into your data; you can set up alerts so you know exactly when a file is shared publicly, externally, or even internally and take steps to remediate if necessary.
Welcome back to Product Tip Tuesday. This week, we have a new alert and actions that we developed in conjunction with our partner Dropbox.
This week, we take a look at Dynamic Fields, a BetterCloud feature that helps make your automated workflows more personalized and scalable.
Welcome back for another Product Tip Tuesday. This week we’re back with everyone’s favorite: a money saving tip. Here’s how to save hundreds, even thousands of dollars, by uncovering underutilized and suspended SaaS licenses with BetterCloud.
We’re thrilled to announce the launch of the BetterCloud Platform APIs: the only platform to monitor user interactions and remediate policy violations across all of your cloud applications. The Platform APIs extend the capabilities of our existing platform to all of the applications that power your business and add new capabilities for script creation, collaboration, and security.
Welcome to a new series called Product Tip Tuesday, where we’ll give you a quick use case that you can apply in BetterCloud. We’ll kick things off with a customer favorite: how to automatically clean up empty public Slack channels using BetterCloud.
2018 was a momentous year for us: 18 major product releases, $60M in funding, and more. Here’s a look back at all the highlights.
Gartner has recognized a brand new market: SaaS management platforms (SMPs), which provide additional capabilities to fill the operational gaps left by native admin consoles. In their first-ever Market Guide for SaaS Management Platforms, Gartner has identified BetterCloud as a representative vendor.
Last month, we released a heavily requested feature: On-Demand Workflows. Think of these workflows as customizable automation sequences (kind of like macros) where you can string together a collection of actions across SaaS apps and press play when you want, instead of waiting on a trigger. Here are a few of the most valuable ways you can use them.
For IT and security professionals, spooky season can feel like a year-round experience. Research shows that insider threats — specifically, those caused by end users — are keeping folks up at night. At BetterCloud, we’re seeing insider threats take shape in a variety of surprising forms. Here are four frightening tales from implementation sessions with new customers where we uncovered both malicious and negligent employees jeopardizing confidential business information.
Here at BetterCloud, we’ve been working hard to answer the feature requests you’ve told us are important to you. We’re thrilled to announce eight enhancements that we released earlier this month at Altitude, our annual customer conference, in Denver.
Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Thirty speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology. Missed it? No worries. Here are six key takeaways from the conference.
You spoke, we listened. At our annual customer conference last year, the number one feature you requested was activity-based alerts. These are alerts for things like suspicious user logins or the downloading of confidential files. So we built it. So far we’ve released alerts for Okta, Dropbox, and G Suite, with more on the way for Box, Salesforce, and Microsoft. Activity-based alerts are the next frontier for companies securing mission critical SaaS apps. Here’s how they give IT more control and insights than ever before.
If you read our newsletter last week, you saw that we held a contest just for BetterCloud Monitor readers. In the quest to make our first ever Monitor T-shirts, we designed four tongue-in-cheek tees (all IT-themed), and we let readers vote for their favorite one. We said that whichever design won, we’d print. And the winner is….
Well, Google Cloud Next ‘18 is a wrap! If you missed it last week, here are some highlights from a panel called “Securing G Suite and Beyond: Tales from the Trenches” that we thought would be particularly relevant to our audience. The panel explored security topics that are top of mind right now for many modern IT professionals: How have security needs evolved, and what are the biggest concerns moving forward? What important lessons have people learned? Here are five key takeaways, along with some tips and best practices the panelists shared.
Our annual customer conference, Altitude, is happening October 2-4 in Denver, Colorado. We promise it’s unlike any other IT conference you’ve been to. “It says a lot about Altitude that the second I got the email about this year’s conference, I pretty much said, ‘Yeah, of course I’m going to go again,’ said Bjorn Pave, senior director of IT at PopSugar. He shared what makes Altitude a really “rad” IT conference — what he enjoyed the most, his major takeaways, and why attendees are guaranteed to get something out of it.
We are thrilled to announce a partnership with Okta and the launch of the new BetterCloud Connector for Okta. Here’s how this integration will provide a comprehensive solution for managing and securing business-critical data across SaaS applications.
It’s that time of year again! Our annual customer summit, Altitude, will be held October 2-4 in Denver, Colorado this year. Altitude isn’t like most IT conferences. Here’s what makes it unique — and why you can’t miss it this year.
We are proud to announce an exciting milestone: We have raised $60M as part of a new financing round. We owe all of our success to you, our customers, and are thrilled to put this capital to work in further building out the BetterCloud platform. Here’s an open letter from our CEO that explains how we got here and what this announcement means for you.
“Fired IT Guy Puts Porn in Ex-Boss’ PowerPoint, Gets Sweet Revenge.” “Corporate Data Slips Out Via Google Calendar.” “Hundreds of Companies Expose PII, Private Emails Through Google Groups Error.” These are just a few of the news headlines that represent hidden security threats lurking in SaaS environments. Last week, we hosted a webinar on the top security blind spots you should know about. Don’t worry if you missed it. Here’s a recap.
“What is BetterCloud? Is BetterCloud a CASB? An IDaaS?” People ask us these questions all the time. But BetterCloud is solving a set of challenges that no other vendor addresses. We’re not a CASB or an IDaaS (in fact, many of our customers use us alongside those solutions). Instead, we’re pioneering a new IT market: SaaS Operations Management, or SOM. Here are 10 GIFs that illustrate the unique value of BetterCloud.
Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.
There’s a lot that nobody tells you about SaaS management… like how it’s impossible to manage data sprawled across dozens of apps. Or that manual, repetitive tasks will take up most your day (and crush your soul). We recently hosted a webinar on all the best practices and guiding principles you should know but nobody tells you about. Here’s a recap.
As 2017 winds down, we’re taking a look back and bringing you the 10 most-read Monitor posts from this year. We’re seeing the usual themes—security, productivity, and how to work better overall—but some new topics popped up this year, like GDPR. Here’s what you enjoyed reading the most in 2017.
Thank you to everyone—our amazing customers, partners, and employees—who made 2017 our best and most memorable year yet. Check out this quick video recap to see the year’s highlights.
There’s a lot of confusion around GPDR, which takes effect May 2018. So this week we hosted a webinar called GDPR Compliance: “Explain Like I’m Five.” Our data privacy expert explained all the essential GDPR concepts and exactly what IT needs to do to make their organizations GDPR compliant. Missed it? Here’s a recap.
BetterCloud Core was a “no-brainer for us,” says Woody Grover, IT Manager at Ping Identity. Both BetterCloud and Ping streamline the onboarding process and drastically cut down manual work. “BetterCloud builds on what Ping already does, providing a similar automated process for Google, Zendesk, and Atlassian apps.”
Last month we hosted Altitude 2017, our annual customer summit, in Austin, Texas. Altitude was an IT conference like no other, and it was easily the best one we’ve ever had. Over 100 of the brightest minds in IT gathered together to define today’s best practices, collaborate on management strategies, sing karaoke, and, yes, race armadillos. These are the top nine takeaways—here’s what we learned during the two-day event.
Are you tired of running queries by hand, tracking issues in a spreadsheet, and performing searches natively across multiple apps? Here’s how automating policy enforcement through BetterCloud can enhance security and streamline operations.
In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.
We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.
With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.
Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.
This week, Forbes released its third annual list of billion-dollar startups. BetterCloud is proud to be included in this prestigious list of 25 up and coming companies for 2017.
Managing one instance of a SaaS application is already difficult; managing multiple instances, doubly so. Not only are the tasks even more monotonous and repetitive (think: Groundhog Day), but IT must manage and secure substantially more data. Here are five new ways IT can combat those challenges and manage multiple instances much more effectively.
IT conferences might conjure up images of dull panels and awkward meet and greets. But Altitude 2017, our upcoming IT conference (Oct. 24-25 in Austin, Texas) is not your typical tech event. Here are five reasons why it’s completely different than anything you’ve attended before, and why you should be there.
The vast majority of organizations (74%) feel vulnerable to insider threats, which is why it’s vital to understand the potential consequences and learn from the experiences of others. Only then can executives, IT and security staff, and employees throughout the organization come together to address the problem.
The new BetterCloud platform is packed with potential. We want you to realize it. These 9 BetterCloud use cases, presented by Founder and CEO David Politis, are just the tip of the iceberg.
Malicious or accidental configurations of automatic email forwarding rules are one of the most common causes of data exposures and compliance breaches. If employees are automatically forwarding email outside your domain, there’s a high likelihood that something is wrong. Here are 4 simple steps to address the issue once and for all.
A simple misconfiguration in the Google Admin console made headlines recently by exposing personally identifiable information (PII) and sensitive messages to the internet. Here’s how you can audit, update, and enforce group settings automatically.
BetterCloud has undergone a transformation. With 50+ new releases in the first half of 2017, including 6 brand-new connectors, the new BetterCloud platform is redefining SaaS application management and security.
Outside of IT, many employees don’t understand the ROI of orchestrating/automating offboarding. This list will help you explain the benefits to anyone.
BetterCloud, combined with Okta, helps VC firm First Round Capital orchestrate around 90% of the employee offboarding process. With more than $700mm under management, data simply cannot be publicly exposed and offboarding must happen almost immediately. Here’s how Ryan Donnon, IT and data manager at First Round Capital, ensures data security across multiple SaaS applications during offboarding in “thirty seconds.”
When was the last time you took an honest look at your offboarding process? With data sprawl out of control, an ever increasing number of SaaS applications, and a workforce that’s quick to move on to the next gig, offboarding has become an organizational nightmare.
To manage a multi-SaaS environment, IT turns to what they know best: automation. But not all automation is created equal. With compliance and government regulations becoming a bigger issue each day, ad hoc scripts and end-user automation tools will no longer cut it.
Automation seems like the easy solution for managing SaaS apps as your organization scales. But the right long-term solution goes much deeper than simply automating tasks. Here’s what IT needs to do in order to manage a multi-SaaS environment effectively and move up the value chain.
IT professionals today are faced with too much sprawling SaaS data and too many noisy alerts. You might have a lot of intelligence floating around, but rarely is it actionable or meaningful. Creating true operational intelligence out of this endless stream of data and alerts–across multiple SaaS apps–is crucial. Here’s why.
Google Cloud Next ’17 offered a window into some of the brightest minds in tech, but what does it all mean for your organization?
As your organization grows, the amount of SaaS application data will also multiply by leaps and bounds. But what does this really mean for your IT team? Here are the hidden implications you need to be thinking about.
The increasing adoption of SaaS brings with it new management challenges, like correctly granting privileges across multiple SaaS apps. Here’s why accurately assigning SaaS privileges is critical for running a high-performing IT organization.
IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.
Meet BetterCloud’s new Chief Business Strategy Officer, Shreyas Sadalgi. He sat down to discuss the emerging challenges in the enterprise IT world, his vision and product strategy for BetterCloud, and why companies should want to partner with a multi-SaaS management platform like BetterCloud.
On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.
Phishing your own employees, fixing IT and HR’s marriage of inconvenience, communicating IT concepts to non-IT people, and more: Here’s a look back at our most popular longform content pieces from 2016. These are the best of the best–the ones that resonated the most with you. We hope you enjoy.
If your organization uses multiple SaaS products, automating help desk tasks across them is a great way to work more efficiently and save time. Here are three common help desk processes that you can automate by using the Zendesk and G Suite integrations in BetterCloud.
Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.
After two days and 10 sessions, the second-ever Cloud IT Live has come to a close! The event covered a wide array of topics–from IT strategy to security, Google Apps Script, and more–and we wanted to share our key takeaways from several of the sessions.
And the winner of the HTC Vive is…
In honor of our 100th edition of the Daily Monitor newsletter, we asked our readers to tell us how they’ve used BetterCloud Monitor content in their business. We narrowed the responses down to the best of the best, and now you can vote for your favorite one. The winner will get an HTC Vive VR headset (and bragging rights).
Huzzah! Welcome to the 100th edition of the Daily Monitor newsletter. We’re celebrating by taking a look at the past 100 days AND offering one lucky reader an HTC Vive VR headset.
When new hires show up at the office on their first day, they want to hit the ground running. Here are five critical steps for provisioning and onboarding so that you keep your organization secure and set up your users for success.
Today, we are thrilled to announce several significant enhancements to BetterCloud Workflows, our core technology that enables IT and security teams to orchestrate critical, complex processes to ensure accuracy, precision, and compliance across SaaS applications.
Thinking about putting on an internal hackathon? If not, you should be. BetterCloud CTO David Hardwick breaks down the benefits of our partner hackathons and provides tips for how you can pull together one of your own.
Cloud IT Live is the definitive online event for IT professionals who are dissatisfied with the status quo. Watch all nine sessions today.
Today, we are introducing our newest core technology: Workflows. (Think IFTTT for IT.) Workflows enables IT and security teams to orchestrate critical, complex processes to ensure accuracy, precision, and compliance across SaaS applications.
The entrepreneurial spirit is alive and well here in New York City. We’re excited to announce that BetterCloud CEO David Politis was recently named a finalist in the EY Entrepreneur …
Hiring in the tech space is growing increasingly competitive. To differentiate ourselves, our IT team produced short recruiting videos with 360 footage to make the hiring process a uniquely immersive one. Here’s how we did it.
The BetterCloud Monitor is the evolution and fusion of our three media properties: The Gooru, 365 Ninja, and the BetterCloud blog.
Your Google Apps directory is a shared list of contacts that is viewable to your entire organization. It is important to note that members of your organization cannot add or …
In the world of SaaS and enterprise software sales, few people are as experienced or knowledgeable as Russell Sachs. Russell, who started his career as a trial attorney, parlayed his …
Ten teams, ten projects, one prize on the line: the chance to drive a tank. After rolling out Slack several months ago, the BetterCloud engineering team has clamored for the …
Updating things is easier when you can do it all at once. So why does the Google Apps Admin console only allow you to update one group at a time? …
When customers interact with BetterCloud support, they expect a great experience. But when does a great experience turn magical? Micah Solomon, author and customer support expert, says in a 2014 …
Removing users from domain can be just as tedious as adding new ones. Given the permanence of deletion, you also have to be even more careful with your actions. In …
Rarely will you find an IT manager without a server uptime horror story to tell. Exchange or SharePoint servers going down unexpectedly, perhaps in the middle of the night with …
Two weeks ago, more than 75 BetterCloud customers gathered in New York City for the second annual Cloud IT Summit. The Cloud IT Summit is an invite-only event for IT …
Brett Greenwood sits down to answer questions about the evolving nature of cloud security, its importance to BetterCloud and our customers, and how his experience with companies like Adobe and Boeing …
Have you been inviting everyone on your team to your vacation events, flooding everyone’s inbox with every little change you make? This can crowd everyone’s calendars and can cause confusion …
There are certain actions only owners of Google Drive files can take, meaning ownership often needs to change hands. Learn how you can change file ownership with this three-minute video.
Password security is paramount. Along with 2-step verification, a regularly changed password is one of the most important aspects of a secure Google Apps account. Wouldn’t it be nice if …
We just released another set of new features and updates to BetterCloud for Office 365, our newest product that’s currently in beta (try it free here). Here’s a summary of …
You should never give out your Gmail password to anyone. But sometimes it is necessary for a G Suite user to access another user’s inbox, for example, if an executive needs to …
An important requirement of securely managing a Google Apps domain is reporting. As an administrator, it’s essential to know the status of your domain at any given time. In the …
We’re excited to announce several valuable updates to BetterCloud for Office 365, our newest product that’s currently in beta (try it free here). This release introduced an additional alert to the Domain Health and Insight Center, management actions to extend existing alert capabilities, and backend improvements.
It is no secret that the number of groups in a domain can get out of control. Deciphering which groups contain which members is even more difficult. While the Admin …
We’re excited to announce the public beta release of BetterCloud for Office 365. We are adding functionality rapidly and working closely with customers to shape our roadmap. If you are …
Google Drive is an incredible toolset. It provides your organization and users with the means to collaborate in real-time, on any document, from any location, on any device. What this …
So far, 2015 is shaping up to be an eventful year for BetterCloud. In less than 3 months, we’ve announced a new product for Office 365, rebranded the company, and …
Since its founding in 2009, Relay Foods has combined two things that rarely go hand in hand: online shopping and locally sourced food. If you live in the DC Metro area, you can …
As with any business, BetterCloud’s success depends on getting and keeping customers. You might have the best development, marketing, and sales teams on the planet, but none of that will matter if …
This article is based on a webinar from our VP of QA, Adam Satterfield, hosted by QASymphony. You can watch it here. Last week, BetterCloud completed a truly epic release: new …
While it’s very common for businesses to have secure information, like company credit card numbers, stored in Google Drive, it’s essential that these sensitive documents are not shared publicly. However, …
When it comes to mastery of the enterprise IT landscape, few people can touch Michael Tweddle. In 18 years as a systems analyst, sales consultant, and technical team leader, he’s …
Today’s an important day at BetterCloud—the beginning of a new chapter in the company’s history. Several changes went into effect earlier today that impact everything from the names of our …
An email signature is one of the first things people notice about your outbound emails. They can help provide useful information to your contacts, company branding and much more. You can create your own email signature inside your Gmail inbox, as well as a company wide email signature with a third-party tool.
As IT departments, and CISOs in particular, learn more about data security in the cloud and the pitfalls of a firewall-free reality make themselves known, demand for added security around …
When we released Domain Health & Insight Center® in August, we had many enhancements in mind and intended for it to be a multi-phase project. Now, we’re bringing you the …
Security in the cloud isn’t just important to BetterCloud and our users, it’s one of the most hotly contested debates centered around IT today. As data enters the cloud and …
Earlier this year we announced the general availability of BetterCloud’s Apps Explorer feature, which allows IT administrators to monitor, whitelist, blacklist and set policies for the use and installation of …
The Problem Using their Google credentials, users are able to install and authenticate third-party applications–from scheduling aids to productivity tools to games–granting access to your domain’s data. Though users can …
On Tuesday, April 24, 2012 Google launched Google Drive, the long-awaited storage and collaboration platform. To compete with the likes of Dropbox and Box, Drive in its earliest iteration allowed …
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Taylor Gould is BetterCloud’s VP of Marketing. Follow Taylor on Google+ here. This year, BetterCloud was invited to sponsor both Google Atmosphere Sydney and Tokyo, two events in a global …
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Two years ago we launched BetterCloud in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 …
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Taylor Gould is BetterCloud’s VP of Marketing. Find him at Google Atmosphere Sydney and Tokyo later this month. Follow Taylor on Google+ here. We’re pleased to announce that BetterCloud is a …
Today, I’m very proud and excited to introduce the all-new BetterCloud Blog. Rebuilt from the ground up, the new BetterCloud Blog features content from our industry-leading publications – BetterCloud, FlashPanel …
When we launched googlegooru.com nearly three years ago, we never could have predicted its astronomical success. The Google Apps resource and news site, which started merely as a side project …
At the second annual Global Partner Summit this past March, Google announced a new partner track for independent software vendors. Today, I’m pleased to announce that BetterCloud is among the …
One thing that has made G Suite administrators’ lives increasingly difficult is the abundance of third-party applications available to their users. Correctly identifying malicious applications, or just those that require too …
Today, we’re very pleased to announce the general availability of our cloud application access dashboard, Apps Explorer. First released in beta late last year, Apps Explorer is now available to …
Today, BetterCloud was named a 2014 OnDemand Top 100 company in the cloud management and tools category. We’re honored to be included among prestigious winners like New Relic, Okta, CloudFlare …
This April, googlegooru.com, the number one Google Apps training resource, held what was arguably the largest Google Apps administrator training event ever. The event, held completely online through Google Hangouts, …
Expanding on the existing canned report database and customizable reporting engine within BetterCloud, we’re excited to announce our third iteration of reporting functionality: scheduled reports. With all of your Google …
Yesterday, Google announced add-ons, a valuable new update to Drive and a power play to win over even more Microsoft Office users. Available now within Docs and Sheets, add-ons offer …
Eight years after its inception, Google Apps stands as a force to be reckoned with. More organizations are migrating away from on-premises legacy systems and trading up to the cloud, …
To read the BuzzFeed case study, visit bettercloud.com/customers/buzzfeed. Here are six reasons BuzzFeed uses BetterCloud to manage and secure Google Apps: 1. To edit Google Group permissions in bulk – something you …
BetterCloud’s email delegation tool is a widely popular one, allowing admins to delegate the inbox of one user to another so they can read and send messages on the user’s …
Today I’m very pleased to announce a new editorial outlet specifically geared towards current and prospective FlashPanel and Google Apps administrators: the FlashPanel Blog. Several months in the making, the …
BetterCloud has focused intensely on serving the needs of our customers since day one. We don’t build a feature, add an enhancement or change our roadmap for FlashPanel without first …
Note: Apps Explorer is in private beta. If you’d like to gain early access, please email beta@bettercloud.com. Currently, end users are able to install applications and extensions of their choosing–from …
With more and more organizations rolling out Google+ and adding a social component to the Google Apps suite, understanding what users are posting and sharing is a growing need. Following …
Katie is a Product Owner at BetterCloud. Just last week we announced a completely revamped shared contacts experience for FlashPanel users. And today, I’m very excited to share that we’re …
For organizations operating on the Google Apps platform, Google sits the core of enterprise user identity. And with 5,000 organizations signing up for Google Enterprise products everyday, this trend is …
After months of gathering feedback, determining feasibility, and writing requirements, we are excited to release BetterCloud’s improved Contacts feature–formerly called Shared Contacts–with more granularity around managing a database of external …
After nearly two years of focusing solely on Google Apps, we’ve decided to expand our vision beyond Apps and to the cloud at large. While organizations initially migrate to the …
As many of you probably know, last week marked a huge milestone for BetterCloud – FlashPanel graduated from beta. This was an event 14 months in the making and it …
Today marks a major milestone in BetterCloud’s history – we’ve taken the beta tag off of FlashPanel. Earlier this morning I wrote an email to the team here to reflect …
Prior to founding BetterCloud, a number of team members were working at a large Google Apps reseller. It was there that we learned the specific needs of each party in …
Setting sharing permissions is a very important task for G Suite admins. While the control panel allows you to restrict, or enable, sharing settings for your entire organization, there is not …
Last year’s launch of FlashPanel coincided with the launch of our support site, which over the course of the year expanded to include over 200 how-to articles, a robust community …
Since our founding in November 2011, we’ve grown from a team of 8 to a company of more than 40 people working out of two offices along the east coast. …
Fourth of July usually means barbecues, fireworks and the beach. So when employees leave tonight for their long weekends, you can pretty much guarantee they’re not thinking about setting an …
When we launched FlashPanel last July, the application only touched a few areas of the Google Apps suite – Users, Groups, OUs, Contacts and Gmail. A few months later, we …
Today, I am pleased to introduce paid plans for FlashPanel, which will go into effect September 12. For those of you who were customers back in February, you’ll remember the …
It’s an exciting time here at BetterCloud. This year’s crop of summer interns will be joining us Monday and we’ve been preparing for the last week or so to make …
We talk a lot about getting the most out of Gmail and Google Apps, but there are some other things you should keep in mind. To make sure your sensitive …
When we first started building FlashPanel, we realized there was a huge opportunity to report on the vast amount of data surfaced by the application. Since then, we’ve steadily enhanced …
Last week, BetterCloud’s New York team spent the week at our Atlanta office in the Atlanta Tech Village and it inspired me to put my thoughts about the city and …
Since founding BetterCloud in November 2011, our team has more than doubled and we’re still growing! Before the end of the year, we have plans to double the size of …