Trusted Solution Partnerships to Power Your Work Anywhere Strategy

The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.

Top Use Cases for BetterCloud & Microsoft 365

Since launching our integration with Microsoft 365 (previously Office 365) two years ago, we have added functionality spanning all the SaaSOps use cases. Here are five of the top use cases our Microsoft customers have been taking advantage of.

BetterCloud + OneLogin’s New Integration: Why Our Customers Say It’s “Everything I’ve Been Waiting For”

This past September, when we announced the OneLogin integration in BetterCloud’s Integration Center, it marked the launch of our partnership with OneLogin. The week of the announcement was serendipitous for both BetterCloud and OneLogin. We’re ecstatic to announce today that we are delivering on those requests by releasing enhanced integration capabilities designed to meet the growing needs of our customers.

The Tough Conversation: How to Furlough Users (and Re-Onboard Them Later)

Offboarding is a tough conversation to have right now. We know. No one wants to talk about it. But it’s IT’s responsibility to do it completely and securely for every user across every SaaS application, with an audit trail to prove it. In this post, we’ll focus specifically on how BetterCloud can create a streamlined offboarding workflow for furloughed employees.

Letter to Customers: Serving the IT Community During COVID-19

As the COVID-19 outbreak unfolds, and companies are finding themselves thrust into a distributed workforce, IT is at the forefront of enabling this “new normal.” And we want you to know: we’re here for you. Lean on us. We’ve been through a lot together, and that’s not about to change. We’d like to help.

Enabling Remote Work? BetterCloud Can Help

We’re seeing an unprecedented shift to remote work, which brings new challenges for IT. Here are a few easy ways BetterCloud can help IT enable remote work, so you can keep your employees productive and secure. We hope these tips can help you build a successful, secure remote work culture that withstands crises and beyond.

Announcing Content Scanning: File Security Your Users Will Love

Here at BetterCloud, we fundamentally believe that enabling productivity should not be at odds with securing your organization’s most sensitive data. And starting today, they don’t have to be. We are proud to announce the release of Content Scanning. BetterCloud’s Content Scanning bolsters your data protection strategy and gives IT teams the power to secure files and sensitive information across SaaS applications, without inhibiting employee productivity.

5 Ways We Use BetterCloud at BetterCloud: A Love Story

At BetterCloud (the company), we—unsurprisingly—use BetterCloud (the product) quite a bit. We have almost 40 workflows that handle everything from onboarding and offboarding to data loss prevention (DLP), notifications, and incident response. Brian Farrell, IT manager at BetterCloud, highlights five ways we’ve started using the Platform API and Integration Center internally at BetterCloud.

4 Insider Threats That Should Keep You Up at Night

As the world shifts to SaaS, IT teams are still learning how to fully secure their SaaS apps—in many cases they’re still discovering where threats lie within these new environments. BetterCloud’s CISO Carlos Batista and Principal Solutions Engineer Mohammed Khalid hosted a webinar to discuss four of the most common, and most insidious, insider threats that you should be on the lookout for in your cloud environment. Here’s a recap.

Product Tip Tuesday: 5 Things You’re Not Doing with BetterCloud (That You Should Be)

When BetterCloud first arrived onto the scene in late 2011, we were a free product to help IT admins manage various aspects of their G Suite environment. Fast forward to 2019, and we’ve evolved into a powerhouse platform that can manage and secure any SaaS application. In fact, you might be surprised by our recent functionalities. Here are five things you may not be doing with BetterCloud now (but should be).

Product Tip Tuesday: Beware of Too Many Super Admins

This week’s product tip is one of our favorites—reducing unnecessary super admin privileges. Because super admins can access and manipulate every part of your organization’s SaaS applications, it’s important to keep the number of super admins in your environment to a minimum. BetterCloud gives you the tools to make this possible.

Product Tip Tuesday: Automatically Pause Your Workflows When You Need with Wait for Duration

This week we’ll show you a simple step you can add to your workflows that makes them more flexible and eliminates the need to remember manual steps later. Wait for Duration allows you to automatically pause a BetterCloud Workflow at specific times, and for a specific duration, before continuing on to subsequent actions. This action gives you the flexibility to build in natural breaks to your automation, whether that’s a few hours, days, weeks, or months.

Closing the gap

Closing the Gap in SaaS Security

David Politis, our founder and CEO, recently hosted a webinar in collaboration with Daniel Lu, Okta’s product marketing manager, in order to discuss security risks born of SaaS adoption and the Zero Trust model of access management that has emerged from it.

Meet BetterCloud’s New Chief Product Officer, Jim Brennan

Born and raised in Maryland, Jim Brennan has spent most of his life in Atlanta. His career path to this point has been non-linear, to say the least, and had you told him in college that he would one day be a chief product officer (CPO), he probably wouldn’t have believed you. However, Jim’s vast range of experiences in security, product management, and team building is what makes BetterCloud so excited to welcome him as our CPO.

Introducing BetterCloud Platform APIs: Secure User Interactions Across All of Your Cloud Applications

We’re thrilled to announce the launch of the BetterCloud Platform APIs: the only platform to monitor user interactions and remediate policy violations across all of your cloud applications. The Platform APIs extend the capabilities of our existing platform to all of the applications that power your business and add new capabilities for script creation, collaboration, and security.

On-Demand Workflows: Macros for IT (And Why Customers Love Them)

Last month, we released a heavily requested feature: On-Demand Workflows. Think of these workflows as customizable automation sequences (kind of like macros) where you can string together a collection of actions across SaaS apps and press play when you want, instead of waiting on a trigger. Here are a few of the most valuable ways you can use them.

Paranormal (User) Activity: 4 Terrifying IT Stories on Insider Threats

For IT and security professionals, spooky season can feel like a year-round experience. Research shows that insider threats — specifically, those caused by end users — are keeping folks up at night. At BetterCloud, we’re seeing insider threats take shape in a variety of surprising forms. Here are four frightening tales from implementation sessions with new customers where we uncovered both malicious and negligent employees jeopardizing confidential business information.

6 Takeaways from Altitude 2018

Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Thirty speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology. Missed it? No worries. Here are six key takeaways from the conference.

Activity-based Alerts: Giving IT More Granularity and Control

You spoke, we listened. At our annual customer conference last year, the number one feature you requested was activity-based alerts. These are alerts for things like suspicious user logins or the downloading of confidential files. So we built it. So far we’ve released alerts for Okta, Dropbox, and G Suite, with more on the way for Box, Salesforce, and Microsoft. Activity-based alerts are the next frontier for companies securing mission critical SaaS apps. Here’s how they give IT more control and insights than ever before.

And the Winning Monitor
T-Shirt Design Is…

If you read our newsletter last week, you saw that we held a contest just for BetterCloud Monitor readers. In the quest to make our first ever Monitor T-shirts, we designed four tongue-in-cheek tees (all IT-themed), and we let readers vote for their favorite one. We said that whichever design won, we’d print. And the winner is….

5 Takeaways from “Securing G Suite and Beyond: Tales from the Trenches” (Google Cloud Next ’18)

Well, Google Cloud Next ‘18 is a wrap! If you missed it last week, here are some highlights from a panel called “Securing G Suite and Beyond: Tales from the Trenches” that we thought would be particularly relevant to our audience. The panel explored security topics that are top of mind right now for many modern IT professionals: How have security needs evolved, and what are the biggest concerns moving forward? What important lessons have people learned? Here are five key takeaways, along with some tips and best practices the panelists shared.

Here’s What Makes Altitude Different from Other IT Conferences, According to PopSugar’s Senior Director of IT

Our annual customer conference, Altitude, is happening October 2-4 in Denver, Colorado. We promise it’s unlike any other IT conference you’ve been to. “It says a lot about Altitude that the second I got the email about this year’s conference, I pretty much said, ‘Yeah, of course I’m going to go again,’ said Bjorn Pave, senior director of IT at PopSugar. He shared what makes Altitude a really “rad” IT conference — what he enjoyed the most, his major takeaways, and why attendees are guaranteed to get something out of it.

5 Reasons You Can’t Miss Altitude 2018

It’s that time of year again! Our annual customer summit, Altitude, will be held October 2-4 in Denver, Colorado this year. Altitude isn’t like most IT conferences. Here’s what makes it unique — and why you can’t miss it this year.

The Top Security Blind Spots in Your SaaS Environment

“Fired IT Guy Puts Porn in Ex-Boss’ PowerPoint, Gets Sweet Revenge.” “Corporate Data Slips Out Via Google Calendar.” “Hundreds of Companies Expose PII, Private Emails Through Google Groups Error.” These are just a few of the news headlines that represent hidden security threats lurking in SaaS environments. Last week, we hosted a webinar on the top security blind spots you should know about. Don’t worry if you missed it. Here’s a recap.

SOM vs. CASB vs. IDaaS: The Unique Value of BetterCloud Demonstrated in 10 GIFs

“What is BetterCloud? Is BetterCloud a CASB? An IDaaS?” People ask us these questions all the time. But BetterCloud is solving a set of challenges that no other vendor addresses. We’re not a CASB or an IDaaS (in fact, many of our customers use us alongside those solutions). Instead, we’re pioneering a new IT market: SaaS Operations Management, or SOM. Here are 10 GIFs that illustrate the unique value of BetterCloud.

SaaS Operations Management: BetterCloud Pioneers a New Market (451 Research Report)

Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.

The 10 Most Popular Monitor Posts of 2017

As 2017 winds down, we’re taking a look back and bringing you the 10 most-read Monitor posts from this year. We’re seeing the usual themes—security, productivity, and how to work better overall—but some new topics popped up this year, like GDPR. Here’s what you enjoyed reading the most in 2017.

How IDaaS Provider Ping Identity Uses BetterCloud

BetterCloud Core was a “no-brainer for us,” says Woody Grover, IT Manager at Ping Identity. Both BetterCloud and Ping streamline the onboarding process and drastically cut down manual work. “BetterCloud builds on what Ping already does, providing a similar automated process for Google, Zendesk, and Atlassian apps.”

Howdy from Texas: A Recap of Altitude 2017

Last month we hosted Altitude 2017, our annual customer summit, in Austin, Texas. Altitude was an IT conference like no other, and it was easily the best one we’ve ever had. Over 100 of the brightest minds in IT gathered together to define today’s best practices, collaborate on management strategies, sing karaoke, and, yes, race armadillos. These are the top nine takeaways—here’s what we learned during the two-day event.

First Round Capital BetterCloud

How First Round Capital Orchestrates Employee Offboarding for Immediate Data Security and Precision

BetterCloud, combined with Okta, helps VC firm First Round Capital orchestrate around 90% of the employee offboarding process. With more than $700mm under management, data simply cannot be publicly exposed and offboarding must happen almost immediately. Here’s how Ryan Donnon, IT and data manager at First Round Capital, ensures data security across multiple SaaS applications during offboarding in “thirty seconds.”

Surfacing the Right Data, Insights, and Actions: Why Operational Intelligence is Essential in a Multi-SaaS Environment

IT professionals today are faced with too much sprawling SaaS data and too many noisy alerts. You might have a lot of intelligence floating around, but rarely is it actionable or meaningful. Creating true operational intelligence out of this endless stream of data and alerts–across multiple SaaS apps–is crucial. Here’s why.

My Twenty Minutes on The Twenty Minute VC Podcast

On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.

Welcome to the New BetterCloud

Today’s an important day at BetterCloud—the beginning of a new chapter in the company’s history. Several changes went into effect earlier today that impact everything from the names of our …

Introducing Scheduled Reporting

Expanding on the existing canned report database and customizable reporting engine within BetterCloud, we’re excited to announce our third iteration of reporting functionality: scheduled reports. With all of your Google …

Introducing Third Party Apps Auditing

Note: Apps Explorer is in private beta. If you’d like to gain early access, please email beta@bettercloud.com. Currently, end users are able to install applications and extensions of their choosing–from …

Introducing Google+ Management

With more and more organizations rolling out Google+ and adding a social component to the Google Apps suite, understanding what users are posting and sharing is a growing need. Following …

Introducing Contacts v2 (formerly Shared Contacts)

After months of gathering feedback, determining feasibility, and writing requirements, we are excited to release BetterCloud’s improved Contacts feature–formerly called Shared Contacts–with more granularity around managing a database of external …

Welcome to Atlanta

Last week, BetterCloud’s New York team spent the week at our Atlanta office in the Atlanta Tech Village and it inspired me to put my thoughts about the city and …

Growing Our Team

Since founding BetterCloud in November 2011, our team has more than doubled and we’re still growing! Before the end of the year, we have plans to double the size of …