BetterCloud + Miro: Helping Teams Supercharge Productivity & Streamline Workflows
We’re thrilled to partner with Miro, enabling IT teams to streamline ULM processes and provide end users with a frictionless experience as they use Miro.
Meet BetterCloud’s New VP of Site Reliability Engineering, Stephen Dick
We recently sat down with Stephen Dick for a chat about his career path, the history and future of DevOps, and his vision for SRE at BetterCloud.
BetterCloud Is Now Available on Google Cloud Marketplace
73% of B2B buyers say that purchasing through channels such as marketplaces is “very convenient,” which made it an easy decision to invest in GCP Marketplace availability. Read up about this exciting announcement!
Meet BetterCloud’s New VP of Quality, Daniel Waithe
We recently sat down with Daniel Waithe for a discussion about his career path, the opportunity at BetterCloud, and the future of quality engineering.
Meet BetterCloud’s New VP of Engineering, Lorinda Brandon
We sat down with BetterCloud’s Lorinda Brandon to discuss her vision for engineering at the company, her approach to building teams, and her advice to young female engineers.
Achieving Compliance with IGA and SMP Tools
Learn how to improve compliance with IGA and SMP tools, and why they secure large organizations’ SaaS environments to help them pass compliance audits.
BetterCloud Proudly Announces Its ISO 27001 Certification
Securing our customers’ data has always been a top priority. This is one of many reasons that BetterCloud is proud to announce that our SaaS management platform (SMP) is ISO 27001 certified.
Better Together: How SMPs Work with IDaaS and IGA Tools
Wonder how SaaS management platforms (SMPs) work with identity access management (IAM) tools? Read this overview to learn how SMPs work with IDaaS and IGA tools.
Where Does BetterCloud Fit Into Your Tech Stack?
As SaaS adoption continues to explode, IT needs a sophisticated toolset to secure those applications. Here’s how BetterCloud fits into IT’s tech stack.
Meet BetterCloud’s New Chief Technology Officer, Jamie Tischart
Hear from BetterCloud’s new CTO Jamie Tischart about his approach to software development, his management philosophies, and the future of engineering at BetterCloud.
Gartner Market Guide for SaaS Management Platforms 2021: Discover, Manage & Secure Your SaaS Apps
Last week, Gartner published the 2021 edition of its Market Guide for SaaS Management Platforms (SMPs). Here’s our full analysis and key takeaways from the report.
Want to Validate Your BetterCloud Expertise? There’s a Certification For That
Looking for a way to showcase your proficiency with BetterCloud? We got you. Here’s how to become a Certified BetterCloud Administrator.
How BetterCloud Discover Helps IT Know the SaaS Environment
During Altitude 2020, our director of product strategy Peter Bilali explained that BetterCloud’s new Discover offering helps IT know the SaaS environment. Want to see how it works? Here are a few GIFs that demonstrate the power of BetterCloud Discover.
Altitude 2020: The 4 Biggest Product Announcements
Whether you were able to join us or not, there’s a lot to digest from the five days that we (virtually) spent together, especially when it comes to the product. Here are just four of the biggest product announcements from Altitude 2020.
Meet BetterCloud’s New Chief Information Officer, Tommy Donnelly
We recently sat down with Tommy Donnelly, BetterCloud’s new CIO, for an informal chat to get to know him better. Read on to learn more about his career, his leadership strategy, and his vision for BetterCloud over the coming years.
Trusted Solution Partnerships to Power Your Work Anywhere Strategy
The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.
5 Automated Workflows Every Company Needs for Smart SaaS Management
Get smarter with your SaaS management by creating these five workflows that every company needs—to help you and your employees get things done faster.
How to Audit, Improve & Enhance Your BetterCloud Workflows
We surveyed a variety of BetterCloud product experts to find the answers to these questions. Here’s what they had to say (spoiler: They had very strong convictions on the importance of auditing your BetterCloud workflows and tips for doing so effectively).
What BetterCloud Can Automate in 2020, Explained in 9 GIFs
Even just thinking through all the automation possibilities can overwhelm an experienced IT administrator. Based on our conversations with IT experts across the organization, here are just a few critical business processes that BetterCloud can automate in 2020.
Do You Have the Right Technologies to Improve Your Employee Experience?
Are you investing in technologies to improve your employee experience? Throughout the entire employee lifecycle, LumApps and BetterCloud give HR and IT teams the technologies to improve productivity and the overall experience.
Leverage Best Practice SaaSOps Workflows with BetterCloud Templates
Our new Workflow Templates don’t just tell you what best practice looks like. They actually walk you through the setup of pre-configured, multi-step, automated workflows in a wizard, making it easy to get up and running. Here are the most popular and impactful templates available today in BetterCloud.
The Total Economic Impact of BetterCloud, a Study Conducted by Forrester Consulting
In this TEI (Total Economic Impact) study, Forrester Consulting interviewed BetterCloud customers and assessed the benefits of deploying the leading SaaSOps platform. The results? Time savings, cost savings, reduced risk exposure, and more. Here’s a recap of the study.
How WFH Has Reshaped Our Work Behaviors: A Data Deep Dive
How has remote work affected productivity habits, work behaviors, and usage of SaaS collaboration tools? Here’s what our data team uncovered.
SaaStr Podcast: BetterCloud’s CEO Talks Scalability, Radical Transparency, and Enterprise Cloud Adoption
We’re excited to share that BetterCloud Founder and CEO David Politis was recently on The Official SaaStr Podcast with host Harry Stebbings. He talks about what radical transparency really means, leading indicators of scale, the speed of SaaS adoption, and more.
Top Use Cases for BetterCloud & Microsoft 365
Since launching our integration with Microsoft 365 (previously Office 365) two years ago, we have added functionality spanning all the SaaSOps use cases. Here are five of the top use cases our Microsoft customers have been taking advantage of.
BetterCloud Raises $75M to Lead the SaaSOps Movement
We’re thrilled to announce that BetterCloud has closed a new $75 million financing round led by Warburg Pincus. Here’s what it means for our customers, community, partners, and team.
BetterCloud + OneLogin’s New Integration: Why Our Customers Say It’s “Everything I’ve Been Waiting For”
This past September, when we announced the OneLogin integration in BetterCloud’s Integration Center, it marked the launch of our partnership with OneLogin. The week of the announcement was serendipitous for both BetterCloud and OneLogin. We’re ecstatic to announce today that we are delivering on those requests by releasing enhanced integration capabilities designed to meet the growing needs of our customers.
What It’s Like to Scale a Startup, Get Laid Off, and Then Re-Hired During COVID-19
This is my candid story about working in IT at a fast-growing startup. It’s about the challenges of scaling (and how BetterCloud helped set us up for success). But it’s also a tale of personal growth, self-reflection, ironic twists, and unexpected turns.
The Tough Conversation: How to Furlough Users (and Re-Onboard Them Later)
Offboarding is a tough conversation to have right now. We know. No one wants to talk about it. But it’s IT’s responsibility to do it completely and securely for every user across every SaaS application, with an audit trail to prove it. In this post, we’ll focus specifically on how BetterCloud can create a streamlined offboarding workflow for furloughed employees.
The Secret to How Our Most Successful Customers Automate SaaSOps
What do our most successful customers have in common? What kind of value are they getting from automating SaaSOps, and how are they getting value? Here’s the secret to how they do it.
Letter to Customers: Serving the IT Community During COVID-19
As the COVID-19 outbreak unfolds, and companies are finding themselves thrust into a distributed workforce, IT is at the forefront of enabling this “new normal.” And we want you to know: we’re here for you. Lean on us. We’ve been through a lot together, and that’s not about to change. We’d like to help.
Enabling Remote Work? BetterCloud Can Help
We’re seeing an unprecedented shift to remote work, which brings new challenges for IT. Here are a few easy ways BetterCloud can help IT enable remote work, so you can keep your employees productive and secure. We hope these tips can help you build a successful, secure remote work culture that withstands crises and beyond.
Announcing Content Scanning: File Security Your Users Will Love
Here at BetterCloud, we fundamentally believe that enabling productivity should not be at odds with securing your organization’s most sensitive data. And starting today, they don’t have to be. We are proud to announce the release of Content Scanning. BetterCloud’s Content Scanning bolsters your data protection strategy and gives IT teams the power to secure files and sensitive information across SaaS applications, without inhibiting employee productivity.
Start Protecting Data with This 3-Step SaaSOps Action Plan
How do you manage and secure tens of millions of interactions in the digital workplace? Start protecting your SaaS data with this SaaSOps action plan.
How Risky Is an Interaction? Here’s How to Tell (and Level Up Your SaaSOps Security)
Some interactions in the digital workplace are far riskier or more important than others. But how do you know which ones really matter to you? Here are 13 things to think about when classifying interactions.
SaaSOps Security: See How Easily Interactions Sprawl Out of Control
See for yourself why two core tenets of SaaSOps—file security and least privilege—are notoriously tough to tackle.
The 3 Types of User Interactions in Every Digital Workplace
When it comes to SaaSOps security, here are the three categories of interactions to think about.
Why Securing User Interactions Is Critical for SaaSOps Security
SaaSOps calls for new operational controls and processes to protect SaaS data. Here’s why.
How to Think About SaaSOps Security: It All Starts with User Interactions
At the heart of SaaSOps is the concept of user interactions—i.e., how people are using SaaS apps, which is what IT must ultimately secure. Here’s a quick dive into user interactions.
Introducing My Second Book: The IT Leader’s Guide to SaaSOps (Volume 2)
I’m thrilled to announce the release of my second book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. First and foremost, I wrote it for our customers. Here’s why.
Product Tip Tuesday: Do You Know Who’s Forwarding Company Emails to Personal Email Accounts?
Forwarding work emails to a personal email account might seem innocuous, but it can introduce security risks. Here’s how BetterCloud can automatically detect and remediate this behavior.
Have You Heard of SaaSOps Professionals? They’re Here to Stay
You might see a new role opening up soon in your IT department: SaaSOps Engineer. Here’s why.
5 Ways We Use BetterCloud at BetterCloud: A Love Story
At BetterCloud (the company), we—unsurprisingly—use BetterCloud (the product) quite a bit. We have almost 40 workflows that handle everything from onboarding and offboarding to data loss prevention (DLP), notifications, and incident response. Brian Farrell, IT manager at BetterCloud, highlights five ways we’ve started using the Platform API and Integration Center internally at BetterCloud.
Reduce Waste: How to Automatically Reclaim Unused SaaS Licenses
Many organizations are unaware of how much money they waste on unused SaaS licenses—until they start manually reviewing the last time a user was active on a given platform. That’s why we announced BetterCloud’s new automated license management functionality at Altitude last month.
Altitude 2019 Recap: SaaSOps Is a Thing
Altitude 2019 was our biggest and best customer conference yet. But it was pretty unique this year—there were a lot of firsts. If you missed it, here are nine key highlights and takeaways.
Offboarding Checklist: The Anatomy of the Perfect BetterCloud Offboarding Workflow
Our customers frequently ask us what the perfect offboarding workflow should look like. With that in mind, here’s a step-by-step guide on how to build a complete offboarding workflow in BetterCloud, plus a few extra tips and best practices.
New in BetterCloud: 5 Features Announced at Altitude 2019
Last week at our annual Altitude conference, Chief Product Officer Jim Brennan made some exciting announcements during his product keynote. He was joined on stage by members of his team and customers alike to deliver some huge wins for the BetterCloud community. Here’s a rundown of the new features launched at Altitude.
Meet BetterCloud’s New Integration Center (with 32 New Integrations)
Today, we are excited to announce the release of our new BetterCloud Integration Center. We’re unveiling 32 new integrations, including Zoom, Atlassian, Smartsheet, DocuSign, GitHub, VMware Workspace ONE, OneLogin, PagerDuty, Intercom, AWS, Tableau, Duo, Splunk, and Datadog, as well as a community for customers to build and share their own custom integrations.
The Future of Work: Announcing a New Strategic Partnership with Dropbox
We’re thrilled to announce today that BetterCloud and Dropbox have formed a strategic partnership in the name of enabling a best-of-breed world and a better way to work. As part of this partnership, Dropbox has made a $5 million investment in BetterCloud.
Meet BetterCloud’s New Chief Revenue Officer, Chris Jones
Our new Chief Revenue Officer Chris Jones aims to institute a “best is the standard” sales culture at BetterCloud. He’s excited about the market opportunity that BetterCloud has for the taking. “Do the right thing” is his North Star—so you can expect to see his decisions reflect this mantra.
6 Things You Can Do with BetterCloud’s OneDrive and SharePoint Online Integration
BetterCloud’s integration with OneDrive and SharePoint Online aims to unify, simplify, and control the management and security of Office 365. Here are six things you can do with SharePoint Online and OneDrive in BetterCloud.
Introducing OneDrive & SharePoint Integrations: Secure Your O365 Data with BetterCloud
Let’s talk Office 365! We are excited to announce that BetterCloud now supports OneDrive and SharePoint Online use cases. Connecting Office 365 to BetterCloud centralizes all Office 365 users, groups, files, and settings to automate user orchestration and data protection.
4 Insider Threats That Should Keep You Up at Night
Learn about four of the most common, and most insidious, types of insider threats that you should be on the lookout for in your SaaS environment.
“I Didn’t Even Reach Out for Help”: How BetterCloud Delivers Proactive Support
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
Product Tip Tuesday: 5 Things You’re Not Doing with BetterCloud (That You Should Be)
When BetterCloud first arrived onto the scene in late 2011, we were a free product to help IT admins manage various aspects of their G Suite environment. Fast forward to 2019, and we’ve evolved into a powerhouse platform that can manage and secure any SaaS application. In fact, you might be surprised by our recent functionalities. Here are five things you may not be doing with BetterCloud now (but should be).
Product Tip Tuesday: Automatically Secure Lost or Stolen Devices
Lost or stolen devices are a headache. But by leveraging BetterCloud’s native connectors and the Platform API, you can automatically secure lost devices and safeguard sensitive data.
Product Tip Tuesday: Automate Offboarding for Office 365
Recently, we’ve expanded our offboarding capabilities to better serve organizations that use Office 365. For this week’s product tip, we’ll share a common template we’ve seen customers use to automate offboarding in Office 365.
Product Tip Tuesday: Profile Cleanup
This week’s product tip covers one of our most popular on-demand workflows: profile cleanup. You can finally solve an age-old IT challenge: keeping user profile information consistent across applications.
How Industry-Leading Brands Secure User Interactions in SaaS Apps
This year at Oktane, we hosted a customer panel where we shone a light on a few of our phenomenal customers: Bird, Juul Labs, Peloton, and Spotify. They discussed how they use BetterCloud to save their organizations time and money (and their own sanity).
Product Tip Tuesday: Beware of Too Many Super Admins
This week’s product tip is one of our favorites—reducing unnecessary super admin privileges. Because super admins can access and manipulate every part of your organization’s SaaS applications, it’s important to keep the number of super admins in your environment to a minimum. BetterCloud gives you the tools to make this possible.
Product Tip Tuesday: Automatically Pause Your Workflows When You Need with Wait for Duration
This week we’ll show you a simple step you can add to your workflows that makes them more flexible and eliminates the need to remember manual steps later. Wait for Duration allows you to automatically pause a BetterCloud Workflow at specific times, and for a specific duration, before continuing on to subsequent actions. This action gives you the flexibility to build in natural breaks to your automation, whether that’s a few hours, days, weeks, or months.
Closing the Gap in SaaS Security
David Politis, our founder and CEO, recently hosted a webinar in collaboration with Daniel Lu, Okta’s product marketing manager, in order to discuss security risks born of SaaS adoption and the Zero Trust model of access management that has emerged from it.
Product Tip Tuesday: Why Using the Default Password Settings in BetterCloud Is a Must During Onboarding
BetterCloud’s default password settings provide several advantages for security and incident management. Here’s why you should use them.
State of Insider Threats in the Digital Workplace 2019
Featuring survey data from 500 IT and security professionals, our most comprehensive report yet reveals the state of insider threats in 2019.
Product Tip Tuesday: Multi-Factor Authentication
It’s Tuesday, so you know what that means—a new product tip! Up this week: multi-factor authentication (MFA), a feature that will help protect sensitive company information and your employees’ personal data.
Meet BetterCloud’s New Chief Product Officer, Jim Brennan
Born and raised in Maryland, Jim Brennan has spent most of his life in Atlanta. His career path to this point has been non-linear, to say the least, and had you told him in college that he would one day be a chief product officer (CPO), he probably wouldn’t have believed you. However, Jim’s vast range of experiences in security, product management, and team building is what makes BetterCloud so excited to welcome him as our CPO.
Product Tip Tuesday: How to Automatically Detect & Remediate Misconfigured Box Settings
In light of yesterday’s news that dozens of companies inadvertently leaked sensitive data due to misconfigured Box accounts, we have a special Product Tip Tuesday: Box Edition. Many users share Box files and folders publicly without realizing the security implications. Fortunately, BetterCloud has a solution to help manage and secure your Box files and folders at scale.
Product Tip Tuesday: Secure File Sharing in Dropbox
Welcome back to another Product Tip Tuesday! We have yet another customer favorite for you: secure file sharing in Dropbox. This feature allows for greater visibility into your data; you can set up alerts so you know exactly when a file is shared publicly, externally, or even internally and take steps to remediate if necessary.
Product Tip Tuesday: Dropbox Account Capture
Welcome back to Product Tip Tuesday. This week, we have a new alert and actions that we developed in conjunction with our partner Dropbox.
Product Tip Tuesday: How to Make Your Workflows Intelligent With Dynamic Fields
This week, we take a look at Dynamic Fields, a BetterCloud feature that helps make your automated workflows more personalized and scalable.
Product Tip Tuesday: How to Cut Costs by Freeing Up Underutilized SaaS Licenses
Welcome back for another Product Tip Tuesday. This week we’re back with everyone’s favorite: a money saving tip. Here’s how to save hundreds, even thousands of dollars, by uncovering underutilized and suspended SaaS licenses with BetterCloud.
Introducing BetterCloud Platform APIs: Secure User Interactions Across All of Your Cloud Applications
We’re thrilled to announce the launch of the BetterCloud Platform APIs: the only platform to monitor user interactions and remediate policy violations across all of your cloud applications. The Platform APIs extend the capabilities of our existing platform to all of the applications that power your business and add new capabilities for script creation, collaboration, and security.
Product Tip Tuesday: How to Automatically Clean Up Empty Slack Channels
Welcome to a new series called Product Tip Tuesday, where we’ll give you a quick use case that you can apply in BetterCloud. We’ll kick things off with a customer favorite: how to automatically clean up empty public Slack channels using BetterCloud.
A Look Back at BetterCloud’s 2018 Highlights
2018 was a momentous year for us: 18 major product releases, $60M in funding, and more. Here’s a look back at all the highlights.
Gartner’s New Market Category: SaaS Management Platforms (SMPs)
Gartner has recognized a brand new market: SaaS management platforms (SMPs), which provide additional capabilities to fill the operational gaps left by native admin consoles. In their first-ever Market Guide for SaaS Management Platforms, Gartner has identified BetterCloud as a representative vendor.
On-Demand Workflows: Macros for IT (And Why Customers Love Them)
Last month, we released a heavily requested feature: On-Demand Workflows. Think of these workflows as customizable automation sequences (kind of like macros) where you can string together a collection of actions across SaaS apps and press play when you want, instead of waiting on a trigger. Here are a few of the most valuable ways you can use them.
Paranormal (User) Activity: 4 Terrifying IT Stories on Insider Threats
For IT and security professionals, spooky season can feel like a year-round experience. Research shows that insider threats — specifically, those caused by end users — are keeping folks up at night. At BetterCloud, we’re seeing insider threats take shape in a variety of surprising forms. Here are four frightening tales from implementation sessions with new customers where we uncovered both malicious and negligent employees jeopardizing confidential business information.
Requested by IT, Built for IT: 8 New BetterCloud Features
Here at BetterCloud, we’ve been working hard to answer the feature requests you’ve told us are important to you. We’re thrilled to announce eight enhancements that we released earlier this month at Altitude, our annual customer conference, in Denver.
6 Takeaways from Altitude 2018
Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Thirty speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology. Missed it? No worries. Here are six key takeaways from the conference.
Activity-based Alerts: Giving IT More Granularity and Control
You spoke, we listened. At our annual customer conference last year, the number one feature you requested was activity-based alerts. These are alerts for things like suspicious user logins or the downloading of confidential files. So we built it. So far we’ve released alerts for Okta, Dropbox, and G Suite, with more on the way for Box, Salesforce, and Microsoft. Activity-based alerts are the next frontier for companies securing mission critical SaaS apps. Here’s how they give IT more control and insights than ever before.
And the Winning Monitor
T-Shirt Design Is…
If you read our newsletter last week, you saw that we held a contest just for BetterCloud Monitor readers. In the quest to make our first ever Monitor T-shirts, we designed four tongue-in-cheek tees (all IT-themed), and we let readers vote for their favorite one. We said that whichever design won, we’d print. And the winner is….
5 Takeaways from “Securing G Suite and Beyond: Tales from the Trenches” (Google Cloud Next ’18)
Well, Google Cloud Next ‘18 is a wrap! If you missed it last week, here are some highlights from a panel called “Securing G Suite and Beyond: Tales from the Trenches” that we thought would be particularly relevant to our audience. The panel explored security topics that are top of mind right now for many modern IT professionals: How have security needs evolved, and what are the biggest concerns moving forward? What important lessons have people learned? Here are five key takeaways, along with some tips and best practices the panelists shared.
Here’s What Makes Altitude Different from Other IT Conferences, According to PopSugar’s Senior Director of IT
Our annual customer conference, Altitude, is happening October 2-4 in Denver, Colorado. We promise it’s unlike any other IT conference you’ve been to. “It says a lot about Altitude that the second I got the email about this year’s conference, I pretty much said, ‘Yeah, of course I’m going to go again,’ said Bjorn Pave, senior director of IT at PopSugar. He shared what makes Altitude a really “rad” IT conference — what he enjoyed the most, his major takeaways, and why attendees are guaranteed to get something out of it.
SaaS Identity + Security Operations Management with BetterCloud and Okta
We are thrilled to announce a partnership with Okta and the launch of the new BetterCloud Connector for Okta. Here’s how this integration will provide a comprehensive solution for managing and securing business-critical data across SaaS applications.
5 Reasons You Can’t Miss Altitude 2018
It’s that time of year again! Our annual customer summit, Altitude, will be held October 2-4 in Denver, Colorado this year. Altitude isn’t like most IT conferences. Here’s what makes it unique — and why you can’t miss it this year.
We’re Just Getting Started: An Open Letter to Our Customers About Our $60M Funding Round
We are proud to announce an exciting milestone: We have raised $60M as part of a new financing round. We owe all of our success to you, our customers, and are thrilled to put this capital to work in further building out the BetterCloud platform. Here’s an open letter from our CEO that explains how we got here and what this announcement means for you.
The Top Security Blind Spots in Your SaaS Environment
“Fired IT Guy Puts Porn in Ex-Boss’ PowerPoint, Gets Sweet Revenge.” “Corporate Data Slips Out Via Google Calendar.” “Hundreds of Companies Expose PII, Private Emails Through Google Groups Error.” These are just a few of the news headlines that represent hidden security threats lurking in SaaS environments. Last week, we hosted a webinar on the top security blind spots you should know about. Don’t worry if you missed it. Here’s a recap.
SOM vs. CASB vs. IDaaS: The Unique Value of BetterCloud Demonstrated in 10 GIFs
“What is BetterCloud? Is BetterCloud a CASB? An IDaaS?” People ask us these questions all the time. But BetterCloud is solving a set of challenges that no other vendor addresses. We’re not a CASB or an IDaaS (in fact, many of our customers use us alongside those solutions). Instead, we’re pioneering a new IT market: SaaS Operations Management, or SOM. Here are 10 GIFs that illustrate the unique value of BetterCloud.
SaaS Operations Management: BetterCloud Pioneers a New Market (451 Research Report)
Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM. We’ve seen hundreds of cloud-forward companies create the new IT function of SaaS ops because we have reached a tipping point with SaaS. Learn more about what this new IT market category means, and where it fits into the SaaS management reference architecture.
What No One Tells You About Managing SaaS Environments: 6 Guiding Principles for IT Success
There’s a lot that nobody tells you about SaaS management… like how it’s impossible to manage data sprawled across dozens of apps. Or that manual, repetitive tasks will take up most your day (and crush your soul). We recently hosted a webinar on all the best practices and guiding principles you should know but nobody tells you about. Here’s a recap.
The 10 Most Popular Monitor Posts of 2017
As 2017 winds down, we’re taking a look back and bringing you the 10 most-read Monitor posts from this year. We’re seeing the usual themes—security, productivity, and how to work better overall—but some new topics popped up this year, like GDPR. Here’s what you enjoyed reading the most in 2017.
2017: The Year of Betters (A Video Recap)
Thank you to everyone—our amazing customers, partners, and employees—who made 2017 our best and most memorable year yet. Check out this quick video recap to see the year’s highlights.
When It Comes to GDPR Preparation, 21% of IT Professionals Say “We Have No Idea What We’re Doing”
There’s a lot of confusion around GPDR, which takes effect May 2018. So this week we hosted a webinar called GDPR Compliance: “Explain Like I’m Five.” Our data privacy expert explained all the essential GDPR concepts and exactly what IT needs to do to make their organizations GDPR compliant. Missed it? Here’s a recap.
How IDaaS Provider Ping Identity Uses BetterCloud
BetterCloud Core was a “no-brainer for us,” says Woody Grover, IT Manager at Ping Identity. Both BetterCloud and Ping streamline the onboarding process and drastically cut down manual work. “BetterCloud builds on what Ping already does, providing a similar automated process for Google, Zendesk, and Atlassian apps.”
Howdy from Texas: A Recap of Altitude 2017
Last month we hosted Altitude 2017, our annual customer summit, in Austin, Texas. Altitude was an IT conference like no other, and it was easily the best one we’ve ever had. Over 100 of the brightest minds in IT gathered together to define today’s best practices, collaborate on management strategies, sing karaoke, and, yes, race armadillos. These are the top nine takeaways—here’s what we learned during the two-day event.
Bringing Order to Chaos: Automating Policy Enforcement for SaaS
Are you tired of running queries by hand, tracking issues in a spreadsheet, and performing searches natively across multiple apps? Here’s how automating policy enforcement through BetterCloud can enhance security and streamline operations.
Why IT Needs a Framework to Help Navigate Uncharted Territory in the Age of SaaS
In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.
Announcing the Release of Our New Book: Controlling Your SaaS Environment
We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.
BetterCloud Releases Dynamic Automation, Advanced Alerting, Office 365, and Box Connectors Live at Annual Altitude Conference
With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.
Gartner’s Newest Market Category: Cloud Office Management
Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.
Forbes Names BetterCloud as One of the Next Billion-Dollar Startups for 2017
This week, Forbes released its third annual list of billion-dollar startups. BetterCloud is proud to be included in this prestigious list of 25 up and coming companies for 2017.
Groundhog Day: The Unique Pain Inflicted by Multiple Instances of the Same SaaS Application (And How to Fix It)
Managing one instance of a SaaS application is already difficult; managing multiple instances, doubly so. Not only are the tasks even more monotonous and repetitive (think: Groundhog Day), but IT must manage and secure substantially more data. Here are five new ways IT can combat those challenges and manage multiple instances much more effectively.
5 Reasons Why Altitude is Unlike Any Other IT Conference You’ve Attended
IT conferences might conjure up images of dull panels and awkward meet and greets. But Altitude 2017, our upcoming IT conference (Oct. 24-25 in Austin, Texas) is not your typical tech event. Here are five reasons why it’s completely different than anything you’ve attended before, and why you should be there.
Are You at Risk? 5 Stories That Show the Devastating Consequences of Insider Threats
The vast majority of organizations (74%) feel vulnerable to insider threats, which is why it’s vital to understand the potential consequences and learn from the experiences of others. Only then can executives, IT and security staff, and employees throughout the organization come together to address the problem.
Demo from the CEO: 9 of the Most Powerful Use Cases for the New BetterCloud
The new BetterCloud platform is packed with potential. We want you to realize it. These 9 BetterCloud use cases, presented by Founder and CEO David Politis, are just the tip of the iceberg.
Who’s Forwarding Emails Outside Your Domain? Here’s Why They Do It and How to Stop Them.
Malicious or accidental configurations of automatic email forwarding rules are one of the most common causes of data exposures and compliance breaches. If employees are automatically forwarding email outside your domain, there’s a high likelihood that something is wrong. Here are 4 simple steps to address the issue once and for all.
Audit, Update, and Enforce: How to Avoid This Preventable Google Groups Data Exposure
A simple misconfiguration in the Google Admin console made headlines recently by exposing personally identifiable information (PII) and sensitive messages to the internet. Here’s how you can audit, update, and enforce group settings automatically.
What Does BetterCloud Actually Do? 10 GIFs You Need to See.
BetterCloud has undergone a transformation. With 50+ new releases in the first half of 2017, including 6 brand-new connectors, the new BetterCloud platform is redefining SaaS application management and security.
5 Undeniable Benefits of Orchestrated Offboarding
Outside of IT, many employees don’t understand the ROI of orchestrating/automating offboarding. This list will help you explain the benefits to anyone.
How First Round Capital Orchestrates Employee Offboarding for Immediate Data Security and Precision
BetterCloud, combined with Okta, helps VC firm First Round Capital orchestrate around 90% of the employee offboarding process. With more than $700mm under management, data simply cannot be publicly exposed and offboarding must happen almost immediately. Here’s how Ryan Donnon, IT and data manager at First Round Capital, ensures data security across multiple SaaS applications during offboarding in “thirty seconds.”
3 Reasons Modern Day Offboarding is Getting More Complex
When was the last time you took an honest look at your offboarding process? With data sprawl out of control, an ever increasing number of SaaS applications, and a workforce that’s quick to move on to the next gig, offboarding has become an organizational nightmare.
Stop Acting Recklessly. Why You Need a Policy-Driven Approach to Multi-SaaS Automation.
To manage a multi-SaaS environment, IT turns to what they know best: automation. But not all automation is created equal. With compliance and government regulations becoming a bigger issue each day, ad hoc scripts and end-user automation tools will no longer cut it.
SaaS Action Orchestration: The Pinnacle of SaaS Management
Automation seems like the easy solution for managing SaaS apps as your organization scales. But the right long-term solution goes much deeper than simply automating tasks. Here’s what IT needs to do in order to manage a multi-SaaS environment effectively and move up the value chain.
Surfacing the Right Data, Insights, and Actions: Why Operational Intelligence is Essential in a Multi-SaaS Environment
IT professionals today are faced with too much sprawling SaaS data and too many noisy alerts. You might have a lot of intelligence floating around, but rarely is it actionable or meaningful. Creating true operational intelligence out of this endless stream of data and alerts–across multiple SaaS apps–is crucial. Here’s why.
Here’s Our Take: 7 Major Takeaways from Google Cloud Next ’17
Google Cloud Next ’17 offered a window into some of the brightest minds in tech, but what does it all mean for your organization?
Conquering Information Sprawl: Why Managing SaaS Application Data Requires a Radical Shift in Mindset
As your organization grows, the amount of SaaS application data will also multiply by leaps and bounds. But what does this really mean for your IT team? Here are the hidden implications you need to be thinking about.
The Multi-SaaS Maelstrom: How Do You Give the Right People the Right Admin Privileges?
The increasing adoption of SaaS brings with it new management challenges, like correctly granting privileges across multiple SaaS apps. Here’s why accurately assigning SaaS privileges is critical for running a high-performing IT organization.
Slack Admin 101: 5 Simple (Yet Essential) Tasks Every Slack Team Owner Should Know
IT admins working for companies that use Slack must know that it requires significant IT administration, especially if it’s housing sensitive company data.
Getting to Know BetterCloud’s New Chief Business Strategy Officer, Shreyas Sadalgi
Meet BetterCloud’s new Chief Business Strategy Officer, Shreyas Sadalgi. He sat down to discuss the emerging challenges in the enterprise IT world, his vision and product strategy for BetterCloud, and why companies should want to partner with a multi-SaaS management platform like BetterCloud.
My Twenty Minutes on The Twenty Minute VC Podcast
On a recent episode of The Twenty Minute VC podcast, I had the opportunity to share my perspective on startup culture, fundraising stages, and what VCs really mean when they say, “Stay in touch.” You can listen to the episode here. I hope you enjoy it.
A Look Back at the Most Popular Content of 2016
Phishing your own employees, fixing IT and HR’s marriage of inconvenience, communicating IT concepts to non-IT people, and more: Here’s a look back at our most popular longform content pieces from 2016. These are the best of the best–the ones that resonated the most with you. We hope you enjoy.
3 Common Help Desk Processes You Can Automate Across SaaS Apps
If your organization uses multiple SaaS products, automating help desk tasks across them is a great way to work more efficiently and save time. Here are three common help desk processes that you can automate by using the Zendesk and G Suite integrations in BetterCloud.
The SaaS-Powered Workplace: The Present & Future of Work
Centralize. Automate. Govern. These are foundational elements of the new BetterCloud, now the first-ever multi-SaaS management (MSM) platform. BetterCloud has undergone a two-year, total reconstruction to address the challenges IT faces in the age of the SaaS-Powered Workplace.
Cloud IT Live Recap: Key Takeaways & All 10 Session Recordings
After two days and 10 sessions, the second-ever Cloud IT Live has come to a close! The event covered a wide array of topics–from IT strategy to security, Google Apps Script, and more–and we wanted to share our key takeaways from several of the sessions.
And the Winner of Our 100th Daily Monitor Contest Is…
And the winner of the HTC Vive is…
100th Daily Monitor Contest: Hundreds Wrote In, But These Are The 7 Best Responses
In honor of our 100th edition of the Daily Monitor newsletter, we asked our readers to tell us how they’ve used BetterCloud Monitor content in their business. We narrowed the responses down to the best of the best, and now you can vote for your favorite one. The winner will get an HTC Vive VR headset (and bragging rights).
100 Days In: Stats Behind the IT Industry’s Largest Daily Newsletter
Huzzah! Welcome to the 100th edition of the Daily Monitor newsletter. We’re celebrating by taking a look at the past 100 days AND offering one lucky reader an HTC Vive VR headset.
5 Steps Every Google Apps Admin Should Take When Onboarding New Users
When new hires show up at the office on their first day, they want to hit the ground running. Here are five critical steps for provisioning and onboarding so that you keep your organization secure and set up your users for success.
BetterCloud Workflows: New Enhancements Mark the Next Step Forward
Today, we are thrilled to announce several significant enhancements to BetterCloud Workflows, our core technology that enables IT and security teams to orchestrate critical, complex processes to ensure accuracy, precision, and compliance across SaaS applications.
Zendesk and BetterCloud: Taking a Unique Approach to Hackathons
Thinking about putting on an internal hackathon? If not, you should be. BetterCloud CTO David Hardwick breaks down the benefits of our partner hackathons and provides tips for how you can pull together one of your own.
Cloud IT Live: Watch All 9 Sessions Today
Cloud IT Live is the definitive online event for IT professionals who are dissatisfied with the status quo. Watch all nine sessions today.
Introducing BetterCloud Workflows: Putting IT in Control of the Modern Workplace
Today, we are introducing our newest core technology: Workflows. (Think IFTTT for IT.) Workflows enables IT and security teams to orchestrate critical, complex processes to ensure accuracy, precision, and compliance across SaaS applications.
BetterCloud CEO David Politis is Named an EY Entrepreneur Of The Year® 2016 Finalist in New York
The entrepreneurial spirit is alive and well here in New York City. We’re excited to announce that BetterCloud CEO David Politis was recently named a finalist in the EY Entrepreneur …
Behind the Scenes: How IT Used Virtual Reality to Change the Way We Recruit at BetterCloud
Hiring in the tech space is growing increasingly competitive. To differentiate ourselves, our IT team produced short recruiting videos with 360 footage to make the hiring process a uniquely immersive one. Here’s how we did it.
Introducing the BetterCloud Monitor
The BetterCloud Monitor is the evolution and fusion of our three media properties: The Gooru, 365 Ninja, and the BetterCloud blog.
Manage Your Google Apps Directory in Bulk
Your Google Apps directory is a shared list of contacts that is viewable to your entire organization. It is important to note that members of your organization cannot add or …
Meet BetterCloud’s New Chief Revenue Officer, Russell Sachs
In the world of SaaS and enterprise software sales, few people are as experienced or knowledgeable as Russell Sachs. Russell, who started his career as a trial attorney, parlayed his …
Slack and BetterCloud Join Forces for 48-Hour Slackathon; Winner Drives Tank
Ten teams, ten projects, one prize on the line: the chance to drive a tank. After rolling out Slack several months ago, the BetterCloud engineering team has clamored for the …
This Is How to Update Your Groups in Bulk in Google Apps
Updating things is easier when you can do it all at once. So why does the Google Apps Admin console only allow you to update one group at a time? …
Beyond Satisfactory: Why BetterCloud Introduced Proactive Support
When customers interact with BetterCloud support, they expect a great experience. But when does a great experience turn magical? Micah Solomon, author and customer support expert, says in a 2014 …
How To Suspend Users in Bulk in Google Apps
Removing users from domain can be just as tedious as adding new ones. Given the permanence of deletion, you also have to be even more careful with your actions. In …
Monitor Your Office 365 Service Health with BetterCloud
Rarely will you find an IT manager without a server uptime horror story to tell. Exchange or SharePoint servers going down unexpectedly, perhaps in the middle of the night with …
4 Things We Learned From The Second Annual Cloud IT Summit
Two weeks ago, more than 75 BetterCloud customers gathered in New York City for the second annual Cloud IT Summit. The Cloud IT Summit is an invite-only event for IT …
Getting to Know BetterCloud’s New VP of Security Brett Greenwood
Brett Greenwood sits down to answer questions about the evolving nature of cloud security, its importance to BetterCloud and our customers, and how his experience with companies like Adobe and Boeing …
Manage Your Personal Calendar In Sync With Your Team Calendar
Have you been inviting everyone on your team to your vacation events, flooding everyone’s inbox with every little change you make? This can crowd everyone’s calendars and can cause confusion …
How to Transfer Ownership of Google Drive Files
There are certain actions only owners of Google Drive files can take, meaning ownership often needs to change hands. Learn how you can change file ownership with this three-minute video.
Schedule a Policy to Automate the Password Reset Process
Password security is paramount. Along with 2-step verification, a regularly changed password is one of the most important aspects of a secure Google Apps account. Wouldn’t it be nice if …
July Release Notes: BetterCloud for Office 365 Adds Account Settings and Email Customizations, Mailbox Forwarding Alerts
We just released another set of new features and updates to BetterCloud for Office 365, our newest product that’s currently in beta (try it free here). Here’s a summary of …
Delegate Access to a User’s Inbox Without Compromising Their Password
You should never give out your Gmail password to anyone. But sometimes it is necessary for a G Suite user to access another user’s inbox, for example, if an executive needs to …
Get Regularly Scheduled Reports About Your Google Apps Domain
An important requirement of securely managing a Google Apps domain is reporting. As an administrator, it’s essential to know the status of your domain at any given time. In the …
June Release Notes: BetterCloud for Office 365 Adds Mailbox Alerts, Backend Improvements
We’re excited to announce several valuable updates to BetterCloud for Office 365, our newest product that’s currently in beta (try it free here). This release introduced an additional alert to the Domain Health and Insight Center, management actions to extend existing alert capabilities, and backend improvements.
How to Run a Report on All Groups and Their Members
It is no secret that the number of groups in a domain can get out of control. Deciphering which groups contain which members is even more difficult. While the Admin …
Announcing BetterCloud for Office 365: Building a Microsoft Business as a Premier Google ISV
We’re excited to announce the public beta release of BetterCloud for Office 365. We are adding functionality rapidly and working closely with customers to shape our roadmap. If you are …
How We Built the Best Google Drive Compliance Engine
Google Drive is an incredible toolset. It provides your organization and users with the means to collaborate in real-time, on any document, from any location, on any device. What this …
What a $25 Million Investment Means for BetterCloud’s Vision to Power Cloud IT
So far, 2015 is shaping up to be an eventful year for BetterCloud. In less than 3 months, we’ve announced a new product for Office 365, rebranded the company, and …
Video Case Study: Relay Foods Relies on BetterCloud
Since its founding in 2009, Relay Foods has combined two things that rarely go hand in hand: online shopping and locally sourced food. If you live in the DC Metro area, you can …
How to Achieve 98% Satisfaction While Supporting Thousands of Customers
As with any business, BetterCloud’s success depends on getting and keeping customers. You might have the best development, marketing, and sales teams on the planet, but none of that will matter if …
If You’re Not Doing Acceptance Test-Driven Development, You’re Not Really Agile
This article is based on a webinar from our VP of QA, Adam Satterfield, hosted by QASymphony. You can watch it here. Last week, BetterCloud completed a truly epic release: new …
Ensure Google Drive Compliance in Google Apps
While it’s very common for businesses to have secure information, like company credit card numbers, stored in Google Drive, it’s essential that these sensitive documents are not shared publicly. However, …
Our Chief Strategy Officer Talks Cloud Vision, Millennials, and Siberian Huskies
When it comes to mastery of the enterprise IT landscape, few people can touch Michael Tweddle. In 18 years as a systems analyst, sales consultant, and technical team leader, he’s …
Welcome to the New BetterCloud
Today’s an important day at BetterCloud—the beginning of a new chapter in the company’s history. Several changes went into effect earlier today that impact everything from the names of our …
How to Create a Company Email Signature in Gmail / G Suite
An email signature is one of the first things people notice about your outbound emails. They can help provide useful information to your contacts, company branding and much more. You can create your own email signature inside your Gmail inbox, as well as a company wide email signature with a third-party tool.
How to Create a Google Apps Security Program in 3 Steps
As IT departments, and CISOs in particular, learn more about data security in the cloud and the pitfalls of a firewall-free reality make themselves known, demand for added security around …
Alert Settings, Thresholds, and More Customizations Added to Domain Health & Insight Center®
When we released Domain Health & Insight Center® in August, we had many enhancements in mind and intended for it to be a multi-phase project. Now, we’re bringing you the …
Upholding our Commitment to Security, BetterCloud Completes Type 2 SOC 2 Examination
Security in the cloud isn’t just important to BetterCloud and our users, it’s one of the most hotly contested debates centered around IT today. As data enters the cloud and …
Prevent Data Leakage and Save Money with BetterCloud’s Apps Explorer
Earlier this year we announced the general availability of BetterCloud’s Apps Explorer feature, which allows IT administrators to monitor, whitelist, blacklist and set policies for the use and installation of …
Third-Party Apps Auditing & Compliance Out of Beta, Suggested Policies
The Problem Using their Google credentials, users are able to install and authenticate third-party applications–from scheduling aids to productivity tools to games–granting access to your domain’s data. Though users can …
Top 10 Google Drive Updates of All Time
On Tuesday, April 24, 2012 Google launched Google Drive, the long-awaited storage and collaboration platform. To compete with the likes of Dropbox and Box, Drive in its earliest iteration allowed …
These 9 Cloud Applications Help BetterCloud Deliver Unmatched Customer Service
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Recapping Google Atmosphere Sydney & Tokyo: What We Learned
Taylor Gould is BetterCloud’s VP of Marketing. Follow Taylor on Google+ here. This year, BetterCloud was invited to sponsor both Google Atmosphere Sydney and Tokyo, two events in a global …
Building a World-class Customer Experience from the Ground Up
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Celebrating Sys Admin Day + A Giveaway
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Simplifying Google Apps Management & Bolstering Security at BuzzFeed
Two years ago we launched BetterCloud in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 …
Bringing Google Apps Administrators Advanced Security with Drive for Work’s New Audit API
Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of …
Join BetterCloud at Google Atmosphere Sydney and Tokyo
Taylor Gould is BetterCloud’s VP of Marketing. Find him at Google Atmosphere Sydney and Tokyo later this month. Follow Taylor on Google+ here. We’re pleased to announce that BetterCloud is a …
Introducing the All New BetterCloud Blog, Your Go-to Resource for the Google Apps Ecosystem
Today, I’m very proud and excited to introduce the all-new BetterCloud Blog. Rebuilt from the ground up, the new BetterCloud Blog features content from our industry-leading publications – BetterCloud, FlashPanel …
Announcing Admin Training Week, the Largest-ever Hangout on Air Training Event
When we launched googlegooru.com nearly three years ago, we never could have predicted its astronomical success. The Google Apps resource and news site, which started merely as a side project …
The Significance of Google’s Technology Partner Program
At the second annual Global Partner Summit this past March, Google announced a new partner track for independent software vendors. Today, I’m pleased to announce that BetterCloud is among the …
Audit Users’ Third-Party Applications in Google Apps
One thing that has made G Suite administrators’ lives increasingly difficult is the abundance of third-party applications available to their users. Correctly identifying malicious applications, or just those that require too …
Bring Enhanced Security and Visibility to Your Google Apps Domain with Apps Explorer
Today, we’re very pleased to announce the general availability of our cloud application access dashboard, Apps Explorer. First released in beta late last year, Apps Explorer is now available to …
BetterCloud Named to AlwaysOn 2014 OnDemand Top 100 Private Companies
Today, BetterCloud was named a 2014 OnDemand Top 100 company in the cloud management and tools category. We’re honored to be included among prestigious winners like New Relic, Okta, CloudFlare …
Recapping the Largest Google Apps Admin Training Event
This April, googlegooru.com, the number one Google Apps training resource, held what was arguably the largest Google Apps administrator training event ever. The event, held completely online through Google Hangouts, …
Introducing Scheduled Reporting
Expanding on the existing canned report database and customizable reporting engine within BetterCloud, we’re excited to announce our third iteration of reporting functionality: scheduled reports. With all of your Google …
Google Introduces Add-ons, Monitor with Apps Explorer
Yesterday, Google announced add-ons, a valuable new update to Drive and a power play to win over even more Microsoft Office users. Available now within Docs and Sheets, add-ons offer …
FlashPanel Customer Survey: Chromebooks and Hangouts Surging, Google Apps Admin Best Practices and How Google’s Channel Has Accelerated Cloud Adoption
Eight years after its inception, Google Apps stands as a force to be reckoned with. More organizations are migrating away from on-premises legacy systems and trading up to the cloud, …
6 Reasons BuzzFeed Uses BetterCloud to Manage Google Apps
To read the BuzzFeed case study, visit bettercloud.com/customers/buzzfeed. Here are six reasons BuzzFeed uses BetterCloud to manage and secure Google Apps: 1. To edit Google Group permissions in bulk – something you …
Bulk Functions Added to Email Delegation Tool
BetterCloud’s email delegation tool is a widely popular one, allowing admins to delegate the inbox of one user to another so they can read and send messages on the user’s …
Introducing the FlashPanel Blog, Your Go-To Resource for FlashPanel News, Tips and Admin Best Practices
Today I’m very pleased to announce a new editorial outlet specifically geared towards current and prospective FlashPanel and Google Apps administrators: the FlashPanel Blog. Several months in the making, the …
Building a Customer Success Team: Helping Our Customers Thrive
BetterCloud has focused intensely on serving the needs of our customers since day one. We don’t build a feature, add an enhancement or change our roadmap for FlashPanel without first …
Introducing Third Party Apps Auditing
Note: Apps Explorer is in private beta. If you’d like to gain early access, please email beta@bettercloud.com. Currently, end users are able to install applications and extensions of their choosing–from …
Introducing Google+ Management
With more and more organizations rolling out Google+ and adding a social component to the Google Apps suite, understanding what users are posting and sharing is a growing need. Following …
FlashPanel’s New Google+ Security and Management Features
Katie is a Product Owner at BetterCloud. Just last week we announced a completely revamped shared contacts experience for FlashPanel users. And today, I’m very excited to share that we’re …
BetterCloud Launches Apps Explorer for FlashPanel to Provide Third-Party App Monitoring
For organizations operating on the Google Apps platform, Google sits the core of enterprise user identity. And with 5,000 organizations signing up for Google Enterprise products everyday, this trend is …
Introducing Contacts v2 (formerly Shared Contacts)
After months of gathering feedback, determining feasibility, and writing requirements, we are excited to release BetterCloud’s improved Contacts feature–formerly called Shared Contacts–with more granularity around managing a database of external …
BetterCloud Raises $6 Million to Bring IT Management and Security Suite to the Cloud Stack
After nearly two years of focusing solely on Google Apps, we’ve decided to expand our vision beyond Apps and to the cloud at large. While organizations initially migrate to the …
Introducing Access Control by OU for FlashPanel
As many of you probably know, last week marked a huge milestone for BetterCloud – FlashPanel graduated from beta. This was an event 14 months in the making and it …
FlashPanel Graduates From Beta (Email to the BetterCloud Team)
Today marks a major milestone in BetterCloud’s history – we’ve taken the beta tag off of FlashPanel. Earlier this morning I wrote an email to the team here to reflect …
Announcing New Management Tools for Google Apps Resellers
Prior to founding BetterCloud, a number of team members were working at a large Google Apps reseller. It was there that we learned the specific needs of each party in …
How to Change Google Docs Permissions in Bulk Using BetterCloud
Setting sharing permissions is a very important task for G Suite admins. While the control panel allows you to restrict, or enable, sharing settings for your entire organization, there is not …
The All New BetterCloud Help Center
Last year’s launch of FlashPanel coincided with the launch of our support site, which over the course of the year expanded to include over 200 how-to articles, a robust community …