October 2017

Why IT Needs a Framework to Help Navigate Uncharted Territory in the Age of SaaS

By BetterCloud | October 25, 2017 |

In the modern workplace, SaaS creates new, unprecedented challenges for IT. Here’s why IT needs a framework to address those challenges and help solve them.

Announcing the Release of Our New Book: Controlling Your SaaS Environment

By David Politis | October 25, 2017 |

We wrote the book on SaaS management—literally. We’re thrilled to announce the publication of Controlling Your SaaS Environment: A Six-Part Framework for Effectively Managing and Securing SaaS Applications.

BetterCloud Releases Dynamic Automation, Advanced Alerting, Office 365, and Box Connectors Live at Annual Altitude Conference

By BetterCloud | October 24, 2017 |

With over 50 new features and enhancements released to date (highlights here), recognition from Gartner in the first-ever Market Guide for Cloud Office Management Tools, and a mention at the top of Forbes’ Billion-Dollar Startups list, 2017 has been a watershed year for BetterCloud.

Here’s the Simplest Way for HR and IT to Establish Better Lines of Communication

By BetterCloud | October 17, 2017 |

Using a variety of automation technologies, SaaS management and security platforms, and improved HR information systems, companies are working to predict, manage, and adapt to organizational change as technology changes and employees come and go. And while these products are now near-necessities, one key ingredient is still at the heart of the seamless (and successful) management and flow of people through an organization: communication.

HR and IT: 3 Must-Have Tactics to Work and Adapt Faster

By BetterCloud | October 10, 2017 |

The modern workforce is a chaotic combination of full- and part-time employees, consultants, contractors, freelancers, permalancers, and many other contributors. Today, HR and IT teams are expected to deliver a great experience and easy access to SaaS apps, regardless of whether workers are in-office, remote, hybrid, or mobile and field employees. These tactics will help them succeed.

Gartner’s Newest Market Category: Cloud Office Management

By Shreyas Sadalgi | October 9, 2017 |

Gartner has recognized a brand new market category around the emerging set of challenges faced by IT operations teams in SaaS-Powered Workplaces, just as they did for managing PCs and Macs (endpoint management), and managing mobile devices (mobile device management aka MDM/EMM). This is a watershed moment in the SaaS industry.

It’s Time to Fix HR and IT: Here’s What You Must Do to Get Budget and Buy-In

By BetterCloud | October 3, 2017 |

As many people know, the relationship between IT and HR is often strained. There is often a fundamental disconnect between these two business units. Communication tends to be poor and processes are ad hoc instead of systematic. If you’re reading this and nodding your head in agreement, then it’s time for a change. It’s time leadership gives the problem the attention it deserves.

SaaS Ops: A New Frontier for IT?

By BetterCloud | October 2, 2017 |

With the explosion of SaaS, we’re seeing the rise of a new function in IT–SaaS ops. There are various monikers for it, but the gist is the same: These individuals and teams are responsible for day-to-day SaaS operations. Here’s a quick look at the types of responsibilities we’re seeing, and why it’s on the rise now. Is your IT team creating a SaaS ops role?