Sprout Social’s Automation Squad Works to Eliminate Manual Tasks Across the Business
Sprout Social is a global leader in social media management and analytics software. Sprout’s unified platform puts powerful social data into the hands of more than 34,000 brands so they can make strategic decisions that drive business growth and innovation. Challenge: Sprout Social uses a large number of SaaS applications, which the IT Service Desk…
Read MoreSpotHero saves time and increases visibility with BetterCloud
Challenge:Being a small IT team, the department supported the entire company and needed a way to automate repetitive tasks (like setting up a new user), so they could save time and focus on higher impact projects. Solution:In looking at vendors in the SaaS Management Platform space, BetterCloud was the clear winner that could deliver significant…
Read MoreClassPass scales internationally with BetterCloud
Challenge:As of January 2019, the company was operating in 80 markets in 15 countries, with plans to expand significantly in the coming year. Along with that growth has come a pressing need for automation, as ClassPass’s three SaaSOps professionals bear the responsibility for onboarding and offboarding employees around the world. Solution: ClassPass replaced repetitive manual…
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