Challenge:
As of January 2019, the company was operating in 80 markets in 15 countries, with plans to expand significantly in the coming year. Along with that growth has come a pressing need for automation, as ClassPass’s three SaaSOps professionals bear the responsibility for onboarding and offboarding employees around the world.

Solution:

• ClassPass replaced repetitive manual tasks with BetterCloud’s policies
• New employees are automatically placed in the right groups with the appropriate permissions and given access to the files they need to do their jobs
• User profiles are updated from a single dashboard

Results:

• Seamless user orchestration
• Increased visibility and control of user actions
• Stronger security posture
• As the number of full-time employees increased by 67%, the size of IT held steady