Unlocking efficiency: How FIRST uses BetterCloud to automate onboarding and offboarding
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Challenge: Jason Cosma, FIRST’s Global Manager of IT Support, manages…
Read MoreBlue Apron manages a dynamic workforce with BetterCloud
Challenge: To maintain operational efficiency as the number of employees fluctuated, IT sought to automate onboarding and offboarding. Solution: Leveraged BetterCloud to build 60+ automated workflows to manage and secure user interactions Set up predefined roles and privileges Created alerts that are triggered when sensitive information is shared externally Expanded set of native connectors with…
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