Challenge:

To maintain operational efficiency as the number of employees fluctuated, IT sought to automate onboarding and offboarding.

Solution:

• Leveraged BetterCloud to build 60+ automated workflows to manage and secure user interactions
• Set up predefined roles and privileges
• Created alerts that are triggered when sensitive information is shared externally
• Expanded set of native connectors with custom-built integrations to simultaneously offboard people through different services including G Suite, Office 365, Slack, Box, Tableau, Smartsheet, JumpCloud, and Lucidchart
• Programmatically retained critical data and transferred it to new owners

Results:

• Achieved higher levels of operational intelligence
• Automatically detected and remediated violations of data loss prevention policies
• Decreased risk of human error and minimized insider threats
• Reduced offboarding times from approximately four hours to 10 minutes
• A single engineer handled hundreds of offboardings