A Southern California school district was in a tough spot. Its IT team, small but mighty, was buried under a mountain of manual work. Think about it: every new student, every departing teacher, every change in access – all handled by hand. Onboarding, offboarding, security, it was all a giant, time-consuming, and error-prone mess.
Its existing setup, relying on Exchange and ADP services, just wasn’t cutting it. This wasn’t just about efficiency, it was a real security risk. With email security and access management handled manually, the district was vulnerable. It knew it needed a change, a way to automate these tedious processes, boost its security, and free up its IT staff to focus on more strategic, big-picture initiatives. It needed a solution that could scale and keep up with the demands of a busy school district.
BetterCloud: The only unified SaaS lifecycle management solution
Enter BetterCloud. After looking around, the district chose this SaaS management platform to automate the chaos. And it worked.
BetterCloud stood out because of its comprehensive feature set, intuitive interface, and its proven ability to streamline IT operations.
Implementation and impact
The implementation of BetterCloud was smooth and the impact was almost immediate. Automated workflows were rolled out quickly, and the time savings were significant. The district was able to demonstrate a clear return on investment (ROI) by actually calculating the time saved through automation.
“
We’re able to show ROI by that time usage of how many team members it would have taken to do a certain task that is now being automated.”
– Senior Manager of Technology
This hard data made a compelling case for the investment and showcased the real value of automation in modern IT management.
Key features utilized
- Automated workflows: The district leveraged BetterCloud’s workflow automation capabilities to streamline onboarding, offboarding, and other key processes.
- File governance: The platform’s ability to remediate issues with files within Office 365 and Google Workspace proved invaluable in addressing security concerns and ensuring data integrity.
- Group and calendar management: Automating the process of adding users to appropriate groups and calendars significantly improved efficiency and ensured consistent access.
- Suspended user account management: BetterCloud’s ability to identify and manage suspended user accounts that remained active was critical for closing security gaps and mitigating potential risks.
Key benefits
Automated user lifecycle management:
BetterCloud streamlined the onboarding and offboarding processes, from sending welcome emails to deprovisioning accounts. This automation significantly improved the team member experience and ensured consistent access management.
Enhanced security:
The platform addressed critical security vulnerabilities, particularly concerning email leakage and unauthorized file sharing. BetterCloud enabled the district to automatically prevent email forwarding and identify and remediate improperly shared files, significantly reducing the risk of data breaches. The platform also helped identify and manage suspended user accounts that remained active, further strengthening security.
Improved efficiency:
Automating tasks such as adding users to groups and calendars freed up valuable IT resources, allowing the team to focus on more strategic projects. This automation also reduced the risk of human error and ensured consistency in IT processes.
Cost savings:
By automating previously manual tasks, the district achieved significant cost savings. The ROI was clearly demonstrated by calculating the equivalent staff hours saved through automation, particularly in areas like file recovery and access management.
Centralized management:
BetterCloud provided a centralized platform for managing various SaaS applications, simplifying IT operations and improving overall visibility.
Use Cases
Integrations
