For Bullhorn, a leading provider of software to the staffing and recruiting industry, rapid growth and the increasing adoption of SaaS applications created significant challenges for its organization.
Senior Manager of Enterprise Technology, Nick Zimmerman, knew a wide variety of Shadow IT existed as tickets started to populate requesting access to software IT didn’t know of. This highlighted the urgent need for a solution that could discover all applications in use.
Beyond the challenge of unknown software, Bullhorn grappled with inefficient user lifecycle management (ULM). Its existing process for onboarding and offboarding employees was entirely manual and time-consuming.
“We [were] manually going into each and every single system and adding or disabling them,” Zimmerman explained. This tedious approach was not only a drain on IT resources, but also prone to errors, increasing the risk of inconsistent access and potential security vulnerabilities.
The solution
To address these critical issues, Bullhorn sought a comprehensive SaaS management platform and ultimately selected BetterCloud. For Zimmerman and his team, BetterCloud offered the much-needed visibility into their sprawling SaaS environment, effectively identifying and managing previously unknown applications.
Furthermore, BetterCloud provided robust automation capabilities to transform the company’s manual ULM processes. By implementing automated workflows, Bullhorn was able to standardize and streamline the onboarding and offboarding of users across its diverse SaaS applications, eliminating the need to manually interact with each individual system.
The results
The implementation of BetterCloud delivered immediate and significant benefits.
With the peace of mind knowing everything was going to plan with error checking in place with BetterCloud, Bullhorn reduced its manual effort and benefited from immense time savings.
A feature of BetterCloud that delivered a huge win? The ability to run backups of Google groups and distribution groups.
“
There’s no way to natively do that within Google Admin… and BetterCloud allows us to do that.”
– Nick Zimmerman, Senior Manager of Enterprise Technology at Bullhorn
Key takeaways
BetterCloud delivered a 360-degree view into Bullhorn’s SaaS environment
The benefits of BetterCloud were felt and seen immediately – including saving time onboarding and offboarding
The ULM process is fully automated thanks to BetterCloud
Use Cases
Integrations
