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The IT leader’s definitive glossary for SaaS operations and management
What is SaaSOps? Our glossary covers all the terms, tools, and frameworks you need to know. Updated for 2026. Grab this essential SaaS operations resource now.
Insight Alert #4: Winning on Employee Experience With New Hire IT Onboarding
In prior Insight Alerts, we discussed trends in SaaS usage, visibility in the SaaS environment, and how CASB users differ from SaaSOps users. In this last Insight Alert based on our 2020 State of SaaSOps report survey data, we explore IT onboarding trends and how SaaS management and SaaSOps platforms make a difference.
Altitude 2020: The 4 Biggest Product Announcements
Whether you were able to join us or not, there’s a lot to digest from the five days that we (virtually) spent together, especially when it comes to the product. Here are just four of the biggest product announcements from Altitude 2020.
Forrester Research Publishes Best Practices Report on SaaS Operations
In this report, Forrester interviewed IT leaders from some of the world’s largest companies to understand the current best practices for mastering SaaS operations. As a result, it does a great job describing the current IT landscape and the key challenges organizations face around multi-SaaS environments. We encourage you to read the full report, but let’s explore a few of the takeaways from the report.
Altitude 2020 Recap: We Discovered a Whole Lot Last Week
This year, nearly 1000 attendees from around the world joined us for a week full of exciting community announcements, product releases, and interviews with some of the most influential leaders in the industry. IT leaders also discussed their challenges and wins around app visibility, mitigating security risks, and the future of the digital workplace. Here are just a few of the highlights from Altitude 2020.
10 surprising stats from the 2020 State of SaaSOps report
BetterCloud recently surveyed nearly 700 IT leaders and practitioners from a wide range of company sizes and industries to learn more about the state of SaaS and SaaSOps. Here are 10 findings from the report that took many of us by surprise.
Insight Alert #3: Why It’s Essential to Have Full App Visibility
Last week’s Insight Alert compared SaaSOps users and CASB users. And the week before that, we explored SaaS usage trends published in our 2020 State of SaaSOps report. In this third Insight Alert of the series, we explore what the State of SaaSOps survey data says about how enterprises have (or don’t have) full app visibility to discover all SaaS apps used throughout the organization.
#Altitude2020 day 5 recap: That’s a wrap, folks!
A recap of the final day of Altitude 2020, including highlights from our CEO David Politis’s live AMA session, plus a few reflections on the entire week.
#Altitude2020 day 4 recap: The next frontier
A recap of day four of Altitude 2020 including a live interview with Lester Chan, Head of Enterprise Security at Zoom, and the SaaSOps Stars awards ceremony.
SaaSOps Stories With Lester Chan, Head of Enterprise Security at Zoom
On Day 4 of Altitude 2020, our chief customer officer Rachel Orston chatted with Lester Chan about Zoom’s explosive growth, as well as how IT leaders (including those at Zoom) are driving outcomes across their businesses.
#Altitude20 day 3 recap: Delivering on the promise of SaaS
A recap of day three of Altitude 2020. Here’s a summary of BetterCloud’s latest investments in our Manage and Secure platforms.
#Altitude20 day 2 recap: Discovering the future
Check out this quick recap to learn more about how BetterCloud is evolving to help you discover, manage, and secure your SaaS environment.
#Altitude20 Day 1 Recap: The SaaSOps Movement is Growing, Plus an Exciting Community Announcement
This has been an unprecedented year, to say the least. But even though we can’t be together for Altitude 2020, a lot of folks at BetterCloud worked hard to ensure that our virtual attendees feel empowered, connected to their peers, and celebrated for their wins.