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The IT leader’s definitive glossary for SaaS operations and management
What is SaaSOps? Our glossary covers all the terms, tools, and frameworks you need to know. Updated for 2026. Grab this essential SaaS operations resource now.
What If Chat Overtakes Email in the Workplace?
To ring in 2021 (again), let’s explore how close Slack is coming to beating email. We’ll also unpack what experts across the company think the implications would be on IT if chat made email redundant.
The hidden risks of SaaS
Your SaaS environment grows as each well-meaning employee adds another perfect, productivity-boosting SaaS application. But all too often, that new app ends up introducing enormous and unnecessary risks to your company’s SaaS environment. Here are the hidden risks of SaaS that can impact every IT organization.
The 2021 SaaS sprawl management checklist
Without knowing and monitoring for potential SaaS sprawl, your SaaS environment becomes a risky, expensive and unmanageable clutter. But what can you do?
SaaS Operations and the Road Ahead for Enterprise IT
As part its latest market report, Forrester interviewed enterprise IT leaders to understand the current challenges and best practices for mastering SaaS at scale. Last week, BetterCloud’s Chief Strategy Officer Shreyas Sadalgi explored the findings of this report further with its author, Bill Martorelli, Principal Analyst at Forrester Research. Missed the live event? Let’s recap some of the key takeaways from their chat.
The Ongoing Challenge and Opportunity of SaaS License Spend Management
If you’re like many IT professionals, ensuring that your organization is properly resourced (without wasting money) is always a top priority. But take heart, SaaS license spend management is an ongoing challenge for enterprises everywhere.
SaaSOps Stories With Matt Ramberg, VP of Information Security at Sanmina
In her latest installment of this interview series, our chief customer officer Rachel Orston sat down with Matt Ramberg to discuss his career, Sanmina’s transition to a Zero Trust model, and the team’s strategies for enabling remote work during the pandemic.
How BetterCloud Discover Helps IT Know the SaaS Environment
During Altitude 2020, our director of product strategy Peter Bilali explained that BetterCloud’s new Discover offering helps IT know the SaaS environment. Want to see how it works? Here are a few GIFs that demonstrate the power of BetterCloud Discover.
SaaSOps Stories With Rose Oshaia, Global Head of IT at Better
Our Chief Customer Officer Rachel Orston sat down with Oshaia to discuss her thoughts on IT leadership, her path to becoming an IT leader, and the lessons she’s learned along the way.
The Importance of Limiting the Risk of Unauthorized SaaS Applications
It’s clear that shadow IT and SaaS sprawl is bigger than any IT administrator is currently aware of. That’s why it’s critical to look at hidden risks of unauthorized SaaS apps, and how to limit risk to remain in compliance with security policies. Here’s how you can get started.
SaaSOps Stories With Karel vanBeekom, IT Manager at Justworks
As part of her ongoing interview series with IT leaders, our chief customer officer Rachel Orston sat down with vanBeekom to discuss his career, his approach to management, and how he has tackled the unique challenges of remote work.
A Brief History of SaaSOps (and Why It Matters)
Let’s take a look at the brief, but insanely interesting history of SaaSOps. We’ll explore just how rapidly SaaS became a driver of innovation, the external threats against it, and how the benefits of SaaS helped IT discover a need for a more centralized way to manage all of the products.
Celebrating The 2020 SaaSOps Stars Award Winners
This marked the second year of our SaaSOps Stars Awards. On the fourth day of Altitude 2020, our chief customer officer Rachel Orston took the stage to recognize some individuals and teams that transformed their companies, careers, and industries.