Empowering, educating, celebrating, and delighting the modern IT professional.
Featured article
The IT leader’s definitive glossary for SaaS operations and management
What is SaaSOps? Our glossary covers all the terms, tools, and frameworks you need to know. Updated for 2026. Grab this essential SaaS operations resource now.
Insight Alert #2: What Are CASBs and How Do Their Users Compare to SaaSOps Users?
In last week’s Insight Alert, we explored SaaS usage trends published in our 2020 State of SaaSOps report, as well as some new insights not included in the report. This week, we get answers to a question we frequently hear from prospects and customers: How is a SaaSOps platform different from a cloud access security broker (CASB)?
Insight Alert #1: 2020 SaaS Usage Stats You Need to Know
In this first installment of our new series, Insight Alert, we discuss how the number of SaaS applications varies by company size and industry. We also take a look at how it might vary by other technology in use at the enterprise.
The 2020 State of SaaSOps report
What are the biggest challenges, priorities, and goals when managing SaaS at scale? To find out, we surveyed nearly 700 IT and security professionals. Here’s what the data revealed.
Managing Files in SaaS: Part 4 of Compliance Essentials in the SaaS Era
This is the last blog post in our month-long series on compliance essentials. So far, we’ve looked at content scanning, audit logs, and SaaS app access privileges. Now, let’s talk about managing files in your SaaS environment.
Enforcing Access Privileges for SaaS: Part 3 of Compliance Essentials in the SaaS Era
In the first part of our month-long series on compliance essentials, we looked at content scanning. And then in our second part, we looked at audit logs for compliance. Here in our third part, we discuss SaaS access control.
Trusted Solution Partnerships to Power Your Work Anywhere Strategy
The IT lessons learned from this moment will forever change the way companies think about the tools that enable a remote workforce. The “new normal” is a place where optimized IT processes thrive and legacy on-premises solutions fade away. Jamf, OneLogin, and BetterCloud are enabling IT Administrators to create repeatable processes for deployments that support best practices for security and end-user experience.
SaaSOps Stories With Michael Weir, Director of Operations at Global Payments
As part of a continuing series, our Chief Customer Officer Rachel Orston sat down with Michael Weir for a discussion on the SaaSOps landscape, including how his teams have onboarded new employees after acquisitions and how he’s changed his management style as the current pandemic has led to an uptick in remote work.
Audit Logs & Sarbanes-Oxley Compliance for SaaS: Part 2 of Compliance Essentials in the SaaS Era
In Part 2 of our compliance blog series, we look at Sarbanes-Oxley (SOX) compliance for SaaS and the provisions that apply to IT professionals. Plus, we explore the importance of audit logs and how they help organizations comply with critical standards, regulations, and laws.
Content Scanning for Sensitive Data: Part 1 of Compliance Essentials in the SaaS Era
In Part 1 of our compliance blog series, we explore why compliance starts with a security policy—and how it should include data protection for your SaaS apps.
What BetterCloud Can Automate in 2020, Explained in 9 GIFs
Even just thinking through all the automation possibilities can overwhelm an experienced IT administrator. Based on our conversations with IT experts across the organization, here are just a few critical business processes that BetterCloud can automate in 2020.
SaaSOps stories with Lauren Tibbs, Global IT Director at KeepTruckin
Rachel Orston, chief customer officer here at BetterCloud, sat down with Lauren Tibbs to chat about her career in management and how her team enabled KeepTruckin to make the sudden shift from an office-first to remote work environment when the COVID-19 pandemic hit.
4 Signs You’re Ready to Automate With a SaaSOps Platform
How does an enterprise know when it’s time to automate IT and start using a SaaSOps platform? In this sneak peek of our annual survey’s insights, we’ll explore the four signs that indicate when to automate your SaaS operations.