Empowering, educating, celebrating, and delighting the modern IT professional.
Featured article
How to manage SaaS sprawl
Remember when “software management” meant updating a few core applications and maybe tracking licenses in a spreadsheet? Ah, simpler times. Fast forward to today, and your organization is probably using more SaaS applications than you have fingers and toes – each with its own login, its own billing cycle, and its own potential security headache….
How to Leverage IT Automation to Support an Evolving Workplace Landscape
As the debate between a permanently remote and an in-office work environment rages on, let’s explore some of the top challenges that IT will face throughout the rest of this year.
Read more
Forrester publishes report on the SaaS operations solution provider market for Q3 2021
Last week, Forrester published an in-depth analysis of the SaaS operations solution provider market for the third quarter of 2021. In this report, Forrester reviewed and catalogued 15 diverse sets of vendors that vary by size, functionality, geography, and market focus. IT professionals should use this report to understand the…
Read more
SaaSOps Leaders Episode 6, Featuring Van Richardson
BetterCloud CEO David Politis talks with Van Richardson, Head of Information Technology at iManage. Richardson reflected on how drastically the technology at our fingertips has shifted (3:01), how he builds a high-performing IT organization, (11:40), what has changed for his team since the beginning of the pandemic (15:50), and how…
Read more
Product Tip Tuesday: Find User by Email
BetterCloud Workflows have always enabled IT teams to automate repetitive tasks and alert employees to changes in their permissions. But what if you need to alert an employee’s manager about a change in their permissions or confirm that an activity like offboarding was complete? With the “Find User by Email” functionality,…
Read more
How I Got Promoted: Marques Stewart, VP of Technology at Achievement First
A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. Although the podcast has only been a thing for a short while, we’ve already noticed that the majority of our audience aspires to become an IT executive. And in a recent episode with Marques…
Read more
Create More Flexible Workflows With Custom Triggers in BetterCloud
Many IT leaders agree that automation can deliver exponential value to employees across your organization. Over the last couple of years, our customers have leveraged BetterCloud to automate complex business processes, reduce manual tasks for IT, and improve the end-user experience. However, we’ve also gotten feedback about how difficult it…
Read more
SaaSOps Leaders Episode 5, Featuring Tim Maffei
BetterCloud CEO David Politis talks with Tim Maffei, Vice President of Information Technology at EVERFI. Maffei shared how SaaS made it “unnervingly” easy to go remote at the beginning of the pandemic (5:12), how drastically IT has changed since he began his career (11:55), how IT’s role can (and should)…
Read more
The SaaSOps Show: Physical Offices Are a Thing Again
Not too long ago, the concept of a physical office seemed like a…hypothetical. But like everything seems to these days, things have changed! Now people are slowly trickling back into the office for a variety of reasons. But as you can probably guess, it’s not just a matter of turning…
Read more
A Day in the Life of a SaaSOps Leader
It’s time to pull back the veil of secrecy around SaaSOps practitioners. While it’s no secret that there’s an incredibly engaged community of SaaSOps pros, folks who are less familiar with the framework have long wondered what they do every day. More importantly, what unique priorities do they have—and how…
Read more
SaaSOps Leaders Episode 4, Featuring Rick Heil
BetterCloud CEO David Politis talks with Rick Heil, Vice President of Technology at MERGE. They talk about how his drive-time radio and Apple Retail experience helped him land his first job in IT (3:15), the challenges of acquiring a company and moving from O365 to Google Workspace during the pandemic…
Read more
Product Tip Tuesday: Auditing Workflows to Maintain SaaSOps Efficiency
Have you ever automated something in a “set it and forget it” kind of way, only to find out a few weeks later your automated process wasn’t working the way you’d hoped? We’ve all been there. At BetterCloud, our Workflows feature allows IT teams to increase efficiency and automate tasks…
Read more
SaaSOps Leaders Episode 3, Featuring Marques Stewart
SaaSOps Leaders With David Politis is back! This week, Marques Stewart joins him to discuss his team’s heroic effort to keep school in session.
Read more