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What is SaaSOps?

SaaSOps noun

a practice referring to how software-as-a-service (SaaS) applications are discovered, managed, and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience

Your SaaS environment will only get more complex.


Everyone wants to use SaaS to transform their workplace…


But this is the reality.


SaaSOps unlocks the promise of SaaS

It’s a new set of processes, skills, and responsibilities for IT

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SaaS Discovery
SaaSOps professionals have to gain visibility around SaaS adoption within their IT environment & the usage of those applications by employees in their organization. They are in charge of determining what apps are being used and by whom to make informed decisions about the way data should be accessed and the way spend should be allocated inside your organization.
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Reduce Security Risks
SaaSOps professionals are in charge of managing onboarding, offboarding, and any changes that occur throughout a user's lifecycle. These users need just enough access to do their jobs, and SaaSOps professionals are the keyholders for that access. On top of that, they need to ensure that all of their SaaS applications are configured correctly, all the while viewing and auditing all user interactions across these SaaS applications.
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Increase Visibility & Insight
SaaSOps professionals are responsible for mitigating insider threads, whether accidental or malicious. They also need to guarantee the security of their sensitive data and be prepared to address any potential security threats that arise, all while remaining compliant with laws, regulations, and guidelines for their industry.

"In SaaSOps I see the ability to automate tasks I've done manually in the past and apply a fix that will work going forward."

Andy O'Rourke, IT Automation Specialist at Khoros

"I immediately updated my LinkedIn info to include SaaSOps IT professional because that's what I am."

Dennisse DeJesus, SaaS Ops - IT Support at General Assembly

"SaaSOps is where I'm realigning my career goals."

Jay Feliciano, SaaSOps - Engineer II at Spotify

"SaaSOps helps to demonstrate that we're not just a cost center, but that we bring value to the company."

Randy Tanenhaus, SaaSOps and IT Manager at ClassPass

"Information technology has evolved and so have my responsibilities. SaaSOps defines this evolution."

Chloe Becquet, SaaSOps/IT Director at BounceX

Learn more about the SaaSOps platform trusted by thousands of customers in more than 60 countries