Empowering, educating, celebrating, and delighting the modern IT professional.

The 2025 guide to zero-touch automation

By BetterCloud | June 11, 2025

Discover zero-touch automation for IT! Boost efficiency, security, & productivity by automating tasks like help desk tickets & data protection with an SMP.

Why OAuth Apps Are a Security Risk in SaaS Management

By BetterCloud | July 19, 2022

OAuth apps can create an incredible user experience, but let’s explore some of the reasons why they’re a security risk in SaaS management.

HowtoKeepYourITEnvironmentSecurewithAutomatedOffboarding

How to Keep Sensitive Data Safe with Automated Offboarding

By BetterCloud | July 14, 2022

Automating employee offboarding is more than just a time saver—it is a critical way to protect sensitive data. Learn how automate zero touch offboarding in a SaaS management platform to keep your SaaS data safe.

How to automate file security in a SaaS management platform

By BetterCloud | July 6, 2022

Learn why and how you should use an SMP to uncover improperly shared files, locate sensitive data, and use workflows to automatically fix file sharing actions that violate your security policies.

BetterCloud Named a Leader in Fourth Consecutive G2 Grid Report for SaaS Operations Management

By BetterCloud | June 22, 2022

Take a closer look at how the customer feedback we received on G2’s platform impacted BetterCloud’s standing in the Summer 2022 Grid Reports.

SaaSOps Automation Report 2022: The Rise of Zero-Touch IT

By Natalie Robb | June 16, 2022

Our latest survey of 400+ IT professionals reveals new opportunities for automation, its massive impact, and the emergence of zero-touch IT. Get the report highlights in our blog post.

BetterCloud Announces Strategic Growth Investment from Vista Equity Partners, Further Solidifying SaaS Management Leadership

By David Politis | June 9, 2022

Today we’re thrilled to announce a significant strategic growth investment from Vista Equity Partners. Learn about what’s next as we continue to define and lead the SaaS management category.

How to Achieve Zero-Touch IT With BetterCloud and Freshservice

By BetterCloud | June 8, 2022

Let’s dive into how you can automate some of your most common help desk tickets with BetterCloud and Freshservice.

Mitigating Security Risks With New Google Oversharing Reports

Product Tip Tuesday: Reducing Security Risks With New Google Oversharing Reports

By BetterCloud | June 7, 2022

BetterCloud is introducing two new report views for SuperAdmin users in our Secure module. Read up about both of those new views in this post.

Announcing BetterCloud’s New Integration With Workday

By BetterCloud | May 31, 2022

We’re excited to announce a new integration with Workday, the market leader for cloud human capital management (HCM).

How BetterCloud Reduced Tickets by Nearly 50% with Zero-Touch IT Automations

By BetterCloud | May 19, 2022

Our IT folks have automated nearly 50% of the tickets they receive. Here’s how they did it with zero-touch IT, the impact this has on BetterCloud, and what it means for the future of our IT team.