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Companies have transitioned to remote work in record time, posing new challenges for IT and end users. As you develop new ways to enable and secure your digital workplace, our customer success, support, and services teams are here to help.
Jump on our new Weekly Workshops and learn how to leverage key integrations, workflows, and auditing capabilities with BetterCloud. For more one-on-one guidance, our Expert Advisory Group is also offering office hours. Scroll down to the bottom of this page to schedule a complimentary 60-minute consultation with an implementation specialist who can answer questions specific to your BetterCloud environment.
Installing and Using Zoom within BetterCloud
In this 30 minute workshop, our Expert Advisory Group will walk you through the capabilities of our Zoom integration including use cases related to automating Onboarding and Offboarding employees.
Topics include:
Installing Zoom in BetterCloud
Zoom Actions Overview
Incorporating Zoom Actions within your Onboarding and Offboarding Workflows
Automating Group Management through BetterCloud
In this 30 minute workshop, our Expert Advisory Group will explain how you can enable your remote employees with access to additional Groups, which will help foster communication and ensure teams are able to work together seamlessly.
Topics include:
Adding multiple users to a Group via the Users Grid
Creating a Workflow with only THEN actions to add Users to multiple Groups across SaaS Apps
Have a Group Add trigger a Workflow to take downstream actions in multiple SaaS Apps
Auditing File Sharing Across your SaaS Apps with BetterCloud
In this 30 minute workshop, our Expert Advisory Group will cover how to audit file permissions for common SaaS tools like Google Drive, Dropbox, and OneDrive/SharePoint.
Topics include:
Using the Files Grid Metadata to sort for permissions and shared with
How to filter the Files Grid to investigate some common security scenarios such as looking for public files, files shared with gmail.com, and more.
For our Pro Customers, how to run targeted content scans for sensitive information types within documents.
Installing and Using JAMF Within BetterCloud
In this 30 minute workshop, our Expert Advisory Group will walk you through how to install the JAMF integration, as well as use cases for onboarding and offboarding.
Topics include:
Installing JAMF within BetterCloud
JAMF actions overview
Incorporating JAMF actions into your Onboarding and Offboarding workflows
Solutioning a Second Slack Instance
In this 30 minute workshop, our Expert Advisory Group will walk you through how to set up a second instance of Slack, which may be used to ensure internal teams are working with clients, contractors and prospects in the most seamless way possible.
Topics include:
Why would need a second instance of Slack for your organization
How to automatically add existing users to the additional Slack instance
How to automate additions to the additional Slack instance upon onboarding (or remove upon offboarding).
Featured Presenters
David Politis
Founder & CEO at BetterCloud
Devin Domingo
Dan Gualtieri
Technical Lead | Customer Training and Enablement BetterCloud
Strategic Account Manager at BetterCloud
Jesse Finkelstein
Shawn Carney
Director of Engineering, IT & Compliance at Etsy
The School of SaaSOps: A Five-part Crash Course on the SaaSOps Movement
In today’s digital workplace, employees are empowered to stay engaged and productive–thanks to SaaS. IT makes it all possible by employing SaaSOps–a practice referring to how SaaS applications are managed and secured through centralized and automated operations.
The School of SaaSOps is an educational webinar series designed to teach you what you need to know about SaaSOps and give you tips from the companies who are doing it best.
Rose Layton
Strategic Technology Partner at Strada Education Network
Marques Stewart
Senior Director, Network & SaaS Operations at Achievement First
Jesus Ward
Director of IT at Superfly
30-minute weekly workshops to optimize your BetterCloud experience.
Schedule Your BetterCloud Office Hours
During this 60 minute session, our Integrations Practice Engineer will provide guidance and answer questions regarding the BetterCloud API and/or Custom Integrations. Please note this session is limited to demonstration, concept overview, review of customer code, and general API questions.
Custom Integrations Office Hours
During this 60 minute session, our EAG Implementation Specialist will be available to provide guidance and answer specific questions unique to your BetterCloud environment, excluding Custom Integrations and/or the BetterCloud API.
BetterCloud Platform Office Hours
CUSTOMER
WORKSHOPS
CUSTOMER
WORKSHOPS
Upcoming Workshops TBA
Recordings will be sent to all registrants.
Future workshops TBA.
How to Trigger Actions and Workflows via the BetterCloud API
In this 30 minute workshop, our Expert Advisory Group Engineers will demonstrate how to trigger actions and workflows via the BetterCloud API. **Note: Enterprise Plus or an API SKU is required
Topics include:
When this might be useful
Getting workflow details
Triggering workflows via Postman
Installing and Using OneLogin Within BetterCloud
In this 30 minute workshop, our Expert Advisory Group will wake you through how to install the OneLogin integration, demonstrate our integration's available actions, alerts, and assets, as well as demo sample workflows you can build for offboarding and onboarding.
Topics include:
Installing OneLogin within BetterCloud
Actions, Alerts, and Assets Overview
Using OneLogin in your Offboarding and Onboarding Workflows
Using Activity-Based Alerts to Monitor Sensitive Accounts
In this 30 minute workshop, our Expert Advisory Group will demonstrate how to monitor sensitive accounts, such as service accounts and c-suite users, using alerts and workflows. ***Note that a BetterCloud Pro or higher SKU is required
Topics include:
Overview of our Alerts Manager
Create Alerts to manage your sensitive user accounts such as service accounts and c-suite accounts
Create Alerts to alert on failed logins within a threshold periods
Build Workflows to notify of the above events as well as options to take automated actions
Utilizing Wait for Approval
In this 30 minute worksop, our Expert Advisory Group will demonstrate how customers have used Wait for Approval to add logic within THEN statements, take tasks off IT's plate and empower others to make decisions that impact automation.
Topics include:
Intro Wait for Approval
Use Case for Onboarding
Use Case for Offboarding
Use Case for License Management
Integrating and Managing your Slack Channels
In this 30 minute workshop, our Expert Advisory Group will walk you through the capabilities of our Slack integration, as well as use cases for onboarding and offboarding.
Topics include:
Installing your Slack Instance in BetterCloud
Slack Actions Overview
Incorporating Slack Actions within your Workflows