Empowering, educating, celebrating, and delighting the modern IT professional.
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Five IT automation workflows every help desk needs
Boost IT efficiency! Explore help desk automation ideas & improve ticket resolution. Automate tasks to save time & transform your help desk.
CCPA Regulations: What IT Professionals Need to Know
CCPA became effective January 1 of this year, but do you understand what this new privacy law means and how it applies to your IT job? If you’re unsure about CCPA, or just want to double check that you’ve checked all the boxes, you’ll want to check out this piece by Data Privacy Advisor Jodi Daniels.
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The IT Leader’s Glossary for SaaS Operations
Getting a handle on SaaSOps? Looking to become a SaaSOps Star? This glossary is the place to deepen your understanding of the basic components of SaaSOps. Learn all the terms, phrases, and acronyms that you need to know as a SaaSOps professional.
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Start Protecting Data with This 3-Step SaaSOps Action Plan
How do you manage and secure tens of millions of interactions in the digital workplace? Start protecting your SaaS data with this SaaSOps action plan.
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How Risky Is an Interaction? Here’s How to Tell (and Level Up Your SaaSOps Security)
Some interactions in the digital workplace are far riskier or more important than others. But how do you know which ones really matter to you? Here are 13 things to think about when classifying interactions.
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SaaSOps Security: See How Easily Interactions Sprawl Out of Control
See for yourself why two core tenets of SaaSOps—file security and least privilege—are notoriously tough to tackle.
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Product Tip Tuesday: Automatically Assign an Archived User License
For this week’s Product Tip, we want to highlight an action that you can take in BetterCloud during your offboarding workflow. This action is the archive user action and adding it to your offboarding workflow will make your life a little easier.
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The 3 Types of User Interactions in Every Digital Workplace
When it comes to SaaSOps security, here are the three categories of interactions to think about.
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Why Securing User Interactions Is Critical for SaaSOps Security
SaaSOps calls for new operational controls and processes to protect SaaS data. Here’s why.
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How to Think About SaaSOps Security: It All Starts with User Interactions
At the heart of SaaSOps is the concept of user interactions—i.e., how people are using SaaS apps, which is what IT must ultimately secure. Here’s a quick dive into user interactions.
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Introducing My Second Book: The IT Leader’s Guide to SaaSOps (Volume 2)
I’m thrilled to announce the release of my second book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. First and foremost, I wrote it for our customers. Here’s why.
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5 ways to spice up your workflows with wait for approval
Use BetterCloud’s “Wait for Approval” action to pause workflows for user approval—perfect for automating on/offboarding.
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Product Tip Tuesday: Schedule employee offboarding through BetterCloud & G Suite
Learn how to schedule user offboarding with just Google Sheets, Apps Script, and BetterCloud—no Okta or Zapier needed.
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