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5 IT tasks automation can handle without IT lifting a finger
Tired of endless IT tickets? Learn what can IT automate with BetterCloud’s Slack Self-Service Agent. Automate password resets in Slack and more.
Why Securing User Interactions Is Critical for SaaSOps Security
SaaSOps calls for new operational controls and processes to protect SaaS data. Here’s why.
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How to Think About SaaSOps Security: It All Starts with User Interactions
At the heart of SaaSOps is the concept of user interactions—i.e., how people are using SaaS apps, which is what IT must ultimately secure. Here’s a quick dive into user interactions.
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Introducing My Second Book: The IT Leader’s Guide to SaaSOps (Volume 2)
I’m thrilled to announce the release of my second book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. First and foremost, I wrote it for our customers. Here’s why.
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5 Ways to Spice Up Your Workflows with Wait for Approval
While BetterCloud has been many IT admins’ go-to solution for automating onboarding and offboarding, what happens when a process-as-written requires some input from an end user, a manager, HR, or another internal stakeholder? With BetterCloud’s Wait for Approval action, you can now request approval or rejection from a user within your directory to run the remainder of your workflow.
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Product Tip Tuesday: Schedule Employee Offboarding Through BetterCloud & G Suite
A recent post in our BetterIT community got us thinking here at BetterCloud: How could we get our users scheduled offboarding without the use of Okta or Zapier, sticking only with Google and BetterCloud? In today’s Product Tip Tuesday, we’re providing instructions on how you can set up offboarding via a Google Sheet, an Apps Script, and BetterCloud. This allows IT admins to set an employee’s last day as their offboard day, specifying down to the hour when offboarding should occur.
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4 insider threats that should keep you up at night
Learn about four of the most common, and most insidious, types of insider threats that you should be on the lookout for in your SaaS environment.
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“I Didn’t Even Reach Out for Help”: How BetterCloud Delivers Proactive Support
At BetterCloud, we’re changing the traditional customer support model. If you encounter an issue, we personally reach out to address your specific problem—before you even think of submitting a ticket or, better yet, before you even know you have a problem.
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How to Keep Institutional Knowledge from Walking Out the Door
As boomers retire, companies are unwittingly losing valuable institutional data. Why? Because, while the retiree’s job is transitioned to a new employee, many organizations don’t consider the knowledge and experience walking out the door with that employee. Since boomers are the first generation to transfer their knowledge to machines and computer programs and not to apprentices and junior employees, it’s important to know how to transfer all of this data smoothly as part of an ongoing search journey.
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6 Things You Should Look for When Selecting a Secure SaaS Vendor
Selecting the right SaaS vendors can prove instrumental in propelling your organization to the next level. However, that’s only one piece of the puzzle. You also need to select vendors with the right security measures in place. This is especially true if you are giving them access to other SaaS applications that are critical to your organization or process sensitive information. But how do you know if a SaaS vendor is secure? We sat down with BetterCloud’s Security Compliance Director Mosi Platt to find out.
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Product Tip Tuesday: 5 Things You're Not Doing with BetterCloud (That You Should Be)
When BetterCloud first arrived onto the scene in late 2011, we were a free product to help IT admins manage various aspects of their G Suite environment. Fast forward to 2019, and we’ve evolved into a powerhouse platform that can manage and secure any SaaS application. In fact, you might be surprised by our recent functionalities. Here are five things you may not be doing with BetterCloud now (but should be).
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Product Tip Tuesday: Automatically Secure Lost or Stolen Devices
Lost or stolen devices are a headache. But by leveraging BetterCloud’s native connectors and the Platform API, you can automatically secure lost devices and safeguard sensitive data.
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Product Tip Tuesday: Automate Offboarding for Office 365
Recently, we’ve expanded our offboarding capabilities to better serve organizations that use Office 365. For this week’s product tip, we’ll share a common template we’ve seen customers use to automate offboarding in Office 365.
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