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Unlocking efficiency: How FIRST uses BetterCloud to automate onboarding and offboarding

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FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Challenge: Jason Cosma, FIRST’s Global Manager of IT Support, manages…

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BARK Saved Thousands of Hours of IT Work with BetterCloud

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BARK is the world’s most dog-centric company, devoted to making dogs happy with the best products, services and content. BARK’s dog-obsessed team applies its unique, data-driven understanding of what makes each dog special to design playstyle-specific toys, wildly satisfying treats, personalized meal plans and supplements, and dog-first experiences that foster the health and happiness of…

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Gainsight Remains Nimble with BetterCloud’s Flexible Workflows

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Gainsight’s innovative platform helps companies of all sizes and industries drive durable growth through customer-led, product-led, and community-led strategies. It offers a powerful set of customer success, product experience, and community engagement solutions that together enable businesses to scale efficiently, create alignment, and put the customer at the heart of innovation—all of which help drive…

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Media Company Increases IT Efficiency by Automating Manual Tasks

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Challenge: The director of corporate IT at a digital media company manages a team of seven, which supports upwards of 800 people across the globe. As the leader of the IT department, he had two main areas he was looking to automate – user lifecycle management (ULM) and the management of SaaS apps, specifically Google…

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THE THIRD FLOOR Utilizes BetterCloud’s Automation to Overhaul Manual IT Processes

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THE THIRD FLOOR is a global visualization studio dedicated to supporting the production of next-generation media content for feature film, television, commercials, video games, virtual reality, and themed attractions. Working hand-in-hand with directors, producers and other key crew members, the company’s artists use specialized skills in storytelling and computer animation to create digital versions of…

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MiQ Delivers Positive Employee Experience Powered by Automation

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MiQ Digital is a programmatic media partner that builds bespoke programmatic advertising solutions designed to help marketers and agencies make the smartest decisions for every campaign. They are experts in data science, analytics, and programmatic trading. The company, which is headquartered in the United Kingdom and has 15 global offices across four continents, employs more…

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Narvar Improves Security Controls with BetterCloud

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For organizations that have 100% cloud based IT infrastructure, one key responsibility for the in-house IT team is security. Making sure that only the right people have access to the right information requires constant juggling as new documents are created, apps are added or retired, and as staff members are hired or leave. Challenge: Philip…

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Voi Moves Toward Zero Touch IT with BetterCloud’s Automated Workflows

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Voi is a Swedish micromobility company that offers e-scooter and e-bike sharing in partnership with towns, cities, and local communities. Customers love Voi because they can jump on a scooter or bike whenever and ride wherever in the city in just minutes — and do so completely carbon neutral.  Voi operates in over 80 towns…

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Superfly increases productivity by 85% and improves security with BetterCloud

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Superfly is focused on creating unique experiences that activate and amplify communities around common passions and unforgettable moments. To bring their mission to life, Superfly has four divisions: A brand agency, an immersive experience group, live music brand experience and a new ventures team. Although these teams sit within the Superfly umbrella, the four divisions…

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Sauce Labs seamlessly shifts to a fully remote workforce and optimizes IT processes with BetterCloud

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Challenge:  Sauce Labs is the company enterprises trust to deliver a 360-degree view of a customer’s application experience, helping businesses improve the quality of their user experience and ensuring that web and mobile applications, look, function, and perform exactly as they should. As Sauce Labs is constantly innovating and testing, its internal IT team is…

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