Challenge:
The company sought best-in-class tools that would optimize IT functions, replacing time-consuming and error-prone manual work with automation. However, Turo needed help configuring these applications to work together seamlessly.
Solution:
- Incorporated dozens of manual tasks into BetterCloud’s automated workflows
- Reduced the onboarding process from more than five hours to less than an hour
- Streamlined mid-lifecycle management, such as department changes and group changes
- Built an offboarding workflow that suspends a user from connected systems based on a triggering action
Results:
- Increased productivity of the IT team
- Increased visibility into user actions, file sharing, and misconfigurations
- New ability to remediate and prevent security vulnerabilities
Use Cases
Application configuration
User lifecycle management