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Unleashing savings: Definitive Healthcare’s software spend transformation

Christina Howlett-Perez, AVP Head of Procurement, and the team at Definitive Healthcare, a healthcare data and analytics company, manage a fluctuating tech stack following multiple acquisitions and going public.

Tech stack mayhem

As a result of being a rapidly-evolving startup going public and several acquisitions, Definitive Healthcare was left with many decentralized applications owned by different departments.

With so many software tools out there with departments doing their own purchasing, Definitive Healthcare knew it needed a tool to go into its systems and scrape and scour every tool that was existing.

BetterCloud empowered Definitive Healthcare’s IT and procurement team to gain a clear understanding of their technology ecosystem and subsequently optimize their software usage by providing the necessary tools and insights.

BetterCloud became an invaluable tool

Definitive Healthcare was able to track and report on software and:

  • Gain visibility into their entire tech stack, including “freeware”
  • Optimize their tech stack based on license usage per application
  • Set up notifications for upcoming renewals so they would never miss an auto-renewal again
  • Identify redundant applications and cut spend accordingly

BetterCloud became a great tool to not only help Christina in procurement, but also IT and finance. The teams were able to work together to consolidate and get to an optimal usage state.

The biggest champion of BetterCloud? Definitive Healthcare’s CFO. With the support of the CFO, the team was able to quickly see cost savings and continue to optimize.

Better contract negotiations with BetterRenewal

Recognizing the critical role of data in software negotiations, Howlett-Perez partnered with BetterCloud and used the BetterRenewal tool. 

By analyzing 10 software contracts, Definitive Healthcare leveraged BetterRenewal to pinpoint instances of overpayment and identify potential cost savings based on industry and company size benchmarks.

When the tool demonstrated favorable pricing comparisons, Christina effectively presented a compelling case for cost optimization to the CFO.

“We eagerly anticipate expanding our use of BetterRenewal to encompass a wider range of applications and unlock further savings opportunities,” stated Christina Howlett-Perez.

Key takeaways

Obtained quick visibility into the entire technology stack

Identified savings opportunities through redundant applications and underutilized licenses

Built customized reports for quick decision-making

Use Cases

Spend optimization
Visibility & auditability

Integrations

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