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Five IT automation workflows every help desk needs

As you add more SaaS applications to your IT environment, help desk tickets inevitably start to pile up. With more tickets and longer resolution times, your help desk might be on track for—or even in the midst of—a meltdown. But with BetterCloud no-code workflows, you can automate SaaS management tasks and save up to 85% of your time.

Watch as Justin Hays, Solutions Engineer at BetterCloud, discusses the top processes every IT department can and should automate, such as:

  • Quickly resolving IT helpdesk tickets
  • Zero-touch offboarding
  • Threat remediation
  • Removal of risky apps
  • Instantly creating Slack and Zoom war rooms

Watch this webinar to discover how to transform your help desk’s day-to-day work so that you can tackle higher-value activities. 

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SPEAKER

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JUSTIN HAYS

Solutions Engineer at BetterCloud