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Reset Password Actions, New Integrations and More

Today we’re excited to launch much-requested Reset Password actions, two new integrations, and additional actions and alerts for Google, Okta, Dropbox, Microsoft 365, and OneLogin.

Reset Password Actions

BetterCloud has supported the ability to change or reset passwords for a number of integrations for a while, however, we didn’t have the ability to generate unique passwords every time this action was run as part of a Workflow. With this release, we have launched the following changes to the actions below to support dynamically created unique passwords for Reset Password actions.

  • • Google – You can now customize the password length and complexity as well as require password change on next login. BetterCloud also supports the ability to send the new password to the user’s email, secondary email, or recovery email.
  • • Microsoft 365 – You can customize the length and complexity of passwords. BetterCloud supports the ability to send the new password to the user’s email or alternate email.
  • • OneLogin – You can customize the length and complexity of passwords. BetterCloud supports the ability to send the new password to the user’s email.

 

Two new Integrations: Solar Winds & Genesys Cloud

BetterCloud can now manage users, their status, group memberships, and role memberships for Solar Winds and Genesys Cloud. Users can also be added or removed from queues as part of onboarding or offboarding in Genesys Cloud.

The following actions are now available for Solar Winds:

  • • Create User
  • • Enable User
  • • Update User
  • • Disable User
  • • Delete User
  • • Add User to Group
  • • Remove User from Group(s)
  • • Assign Department to User
  • • Assign Role to User
  • • Assign User to Site
  • • Create Group
  • • Delete Group
  • • Create Incident
  • • Delete All Users Incidents

The following actions are now available for Genesys Cloud:

  • • Create User
  • • Set User Status
  • • Delete User
  • • Add User to Group
  • • Remove User from Group(s)
  • • Add User to Role
  • • Remove User from Role(s)
  • • Assign User to Queue
  • • Remove User from Queue(s)

 

New Actions and Alerts

We’ve also released the following actions and alerts:

  • Google Actions:
  • • Transfer Group Management
  • • Sign Out User – this allows you to sign users out of active web and device sessions

 

  • Dropbox Actions:
  • • Set Shared Link for File
  • • Set Shared Link for Folder

 

  • Microsoft 365 Actions:
  • • Delete One Drive File

 

  • Okta Alerts:
  • • User Title Changed

 

  • OneLogin Alert:
  • • User Title Changed