Eliminate time-consuming work & avoid a help desk meltdown
Quickly resolve incoming help desk tickets with no-code automated workflows
Simplify user lifecycle management tasks like onboarding, offboarding, and mid-lifecycle changes
Streamline day-to-day operations for greater operational efficiency
ACCELERATE TIME-TO-VALUE
Streamline workflow creation by using pre-made templates that leverage best practices for the most common automated policies and procedures.
ZERO TOUCH AUTOMATION
Easily and quickly create comprehensive workflows that ensure all new employees gain access to the resources they need on day one.
OFFBOARD WITH CONFIDENCE
Complete and consistent automation associated with a departing employee to save valuable time and protect sensitive company data.
LEAST PRIVILEGE ACCESS
Easily implement a least privilege model so that users only have access to the specific apps, files and data that they need.
PROACTIVE PROTECTION
Create centralized and granular security policies with automated workflows that proactively control access to any files containing sensitive data.
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Resolve Tickets Automatically
Orchestrate zero-touch workflows that maximize efficiency and keep employees happy and productive.
- Integrate with an ITSM like Jira or ServiceNow to start automated workflows as soon as a ticket is submitted
- Build workflows that receive ticket data, request manager approval, and provision SaaS accounts— with no IT involvement
- Create self-service portals that resolve SaaS access requests in minutes, at any time of day or night
Onboard New Hires in Minutes
Reduce or eliminate access requests by ensuring new hires have access to the apps they need to be productive on day one.
- Automate your onboarding process to immediately provision accounts and access to shared resources
- Use our workflow templates to follow best practices and quickly build multi-app onboarding automations
- Kick off onboarding workflows automatically with data from an HRIS or through a ticketing system
Offboard Employees Faster to Reduce Risk
Automate offboarding to save hours of IT time—and protect your IT environment from disruptive actions by departing employees.
- Immediately revoke access to devices, apps, and more on the employee’s last day
- Automatically transfer ownership of shared resources, calendar events, and more
- Start an automated offboarding workflow instantly as soon as a ticket is submitted, or an employee’s status changes in an HRIS
See what our customers have to say
Great at automating and improving company workflows
BetterCloud has been great at helping us ease the burden on the helpdesk by automating and removing the risk of errors by having set up onboard and offboarding workflows. It has also saved us hours of manual work by adding users into correct groups and slack channels.
BetterCloud is the missing link to modern IT
Taking the "clicks" out of IT. Having our offboarding completely automated has given our helpdesk the time to focus on actual IT problems.
Priority tool for all IT environments
This has taken a lot off our plate when it comes to manual steps and allows our support team to be more focused on providing solutions rather than more data entry.
Simplified onboarding and so much more!
What we like the most is being able to onboard and deprovision users faster, create and manage groups, licenses, signatures, apps - all in one place. You can create workflows. That's just the bare minimum. Customer service is very responsive.
Onboarding made easy
Less time spent onboarding. More time being productive and working on other tasks. Business performance improved in that less time was wasted throughout the day.
BetterCloud is a very useful platform for automating and managing SaaS apps
BetterCloud has drastically simplified the management and automation of SaaS apps. BetterCloud workflows have made us far more productive as a company and have greatly benefited the onboarding process.
My favorite part about BetterCloud is the consistency.
By automating some of our everyday tasks, we are getting time savings, but even more, we are ensuring we get the same result every time.
What we like the most is being able to onboard and deprovision users faster, create and manage groups, licenses, signatures, apps - all in one place
Seamless, easily administered, easily adapted to changing business needs, simple and explicable for onboarding new support team members, and great and responsive customer service.
BetterCloud is the highest rated and most complete SaaS Management Platform on G2
G2 rated BetterCloud a Leader in 32 of its Fall 2023 grid reports, including SaaS Operations Management, Data Loss Prevention (DLP), Data Security, User Provisioning and Governance (UPG), and Cloud File Security.
Excella excels in IT automation with BetterCloud
Every time a consultant was hired or left the company, Excella’s IT team had to spend 2-3 hours performing over 90 manual steps across 17 SaaS applications. With BetterCloud's no-code workflow engine, Excella's IT team can onboard or offboard a consultant in just 10 seconds. The massive time savings has allowed their IT team to work on higher impact projects that bring greater business value to the organization.
First Round Capital protects PII with BetterCloud
First Round is a venture capital firm whose employees handle sensitive and proprietary information daily. Any data exposure can trigger major compliance issues and a loss of trust. The First Round IT team leverages BetterCloud to scan for and automatically unshare files that contain protected PII and other confidential information.
Thousands of Customers Trust BetterCloud
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