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Eliminate time-consuming work & avoid a help desk meltdown

Leverage the power of IT automation to reduce SaaS-related help desk tickets and resolution times. Give your IT team back desperately needed time by automating employee onboarding, offboarding & mid-lifecycle changes, and SaaS application access in a multi-SaaS environment.

Quickly resolve incoming help desk tickets with no-code automated workflows

Simplify user lifecycle management tasks like onboarding, offboarding, and mid-lifecycle changes

Streamline day-to-day operations for greater operational efficiency


Streamline workflow creation by using pre-made templates that leverage best practices for the most common automated policies and procedures.


Easily and quickly create comprehensive workflows that ensure all new employees gain access to the resources they need on day one.


Complete and consistent automation associated with a departing employee to save valuable time and protect sensitive company data.


Easily implement a least privilege model so that users only have access to the specific apps, files and data that they need.


Create centralized and granular security policies with automated workflows that proactively control access to any files containing sensitive data.

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Resolve Tickets Automatically

Orchestrate zero-touch workflows that maximize efficiency and keep employees happy and productive.

  • Integrate with an ITSM like Jira or ServiceNow to start automated workflows as soon as a ticket is submitted
  • Build workflows that receive ticket data, request manager approval, and provision SaaS accounts— with no IT involvement
  • Create self-service portals that resolve SaaS access requests in minutes, at any time of day or night
Resolve ticket flow chart
Manage Onboarding From Okta Screenshot

Onboard New Hires in Minutes

Reduce or eliminate access requests by ensuring new hires have access to the apps they need to be productive on day one.

  • Automate your onboarding process to immediately provision accounts and access to shared resources
  • Use our workflow templates to follow best practices and quickly build multi-app onboarding automations
  • Kick off onboarding workflows automatically with data from an HRIS or through a ticketing system

Offboard Employees Faster to Reduce Risk

Automate offboarding to save hours of IT time—and protect your IT environment from disruptive actions by departing employees.

  • Immediately revoke access to devices, apps, and more on the employee’s last day
  • Automatically transfer ownership of shared resources, calendar events, and more
  • Start an automated offboarding workflow instantly as soon as a ticket is submitted, or an employee’s status changes in an HRIS
Manage offboarding screenshot

See what our customers have to say

BetterCloud is the highest rated and most complete SaaS Management Platform on G2

G2 rated BetterCloud a Leader in 32 of its Fall 2023 grid reports, including SaaS Operations Management, Data Loss Prevention (DLP), Data Security, User Provisioning and Governance (UPG), and Cloud File Security.

G2 Top 50 IT Mgmt Products 2023 G2 Momentum Leader SaaS Operations Management Fall 2023 G2 Leader Enterprise Fall 2023 Best Est. ROI Fall 2023 G2 Leader Fall 2023
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Excella excels in IT automation with BetterCloud

Every time a consultant was hired or left the company, Excella’s IT team had to spend 2-3 hours performing over 90 manual steps across 17 SaaS applications. With BetterCloud's no-code workflow engine, Excella's IT team can onboard or offboard a consultant in just 10 seconds. The massive time savings has allowed their IT team to work on higher impact projects that bring greater business value to the organization.

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First Round Capital protects PII with BetterCloud

First Round is a venture capital firm whose employees handle sensitive and proprietary information daily. Any data exposure can trigger major compliance issues and a loss of trust. The First Round IT team leverages BetterCloud to scan for and automatically unshare files that contain protected PII and other confidential information.


Thousands of Customers Trust BetterCloud

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Get a deeper look at BetterCloud

Request a demo and learn more about the leading SaaS management platform trusted by thousands.