Eliminate time-consuming work & avoid a help desk meltdown
Quickly resolve incoming help desk tickets with no-code automated workflows
Simplify user lifecycle management tasks like onboarding, offboarding, and mid-lifecycle changes
Streamline day-to-day operations for greater operational efficiency
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Resolve Tickets Automatically
Orchestrate zero-touch workflows that maximize efficiency and keep employees happy and productive.
- Integrate with an ITSM like Jira or ServiceNow to start automated workflows as soon as a ticket is submitted
- Build workflows that receive ticket data, request manager approval, and provision SaaS accounts— with no IT involvement
- Create self-service portals that resolve SaaS access requests in minutes, at any time of day or night
Onboard New Hires in Minutes
Reduce or eliminate access requests by ensuring new hires have access to the apps they need to be productive on day one.
- Automate your onboarding process to immediately provision accounts and access to shared resources
- Use our workflow templates to follow best practices and quickly build multi-app onboarding automations
- Kick off onboarding workflows automatically with data from an HRIS or through a ticketing system
Offboard Employees Faster to Reduce Risk
Automate offboarding to save hours of IT time—and protect your IT environment from disruptive actions by departing employees.
- Immediately revoke access to devices, apps, and more on the employee’s last day
- Automatically transfer ownership of shared resources, calendar events, and more
- Start an automated offboarding workflow instantly as soon as a ticket is submitted, or an employee’s status changes in an HRIS
See what our customers have to say
BetterCloud is the highest rated and most complete SaaS Management Platform on G2
G2 rated BetterCloud a Leader in nine of its Winter 2023 grid reports, including SaaS Operations Management, Data Loss Prevention (DLP), Data Security, User Provisioning and Governance (UPG), and Cloud File Security.
Excella excels in IT automation with BetterCloud
Every time a consultant was hired or left the company, Excella’s IT team had to spend 2-3 hours performing over 90 manual steps across 17 SaaS applications. With BetterCloud's no-code workflow engine, Excella's IT team can onboard or offboard a consultant in just 10 seconds. The massive time savings has allowed their IT team to work on higher impact projects that bring greater business value to the organization.
First Round Capital protects PII with BetterCloud
First Round is a venture capital firm whose employees handle sensitive and proprietary information daily. Any data exposure can trigger major compliance issues and a loss of trust. The First Round IT team leverages BetterCloud to scan for and automatically unshare files that contain protected PII and other confidential information.
Thousands of Customers Trust BetterCloud
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