BetterCloud Sub-Processors of Customer Personal Data
BetterCloud uses third-party sub-processors to assist in providing the Services pursuant to the BetterCloud Master Subscription Agreement. The sub-processors listed below provide hosting, security, user analytics, marketing, customer relationship management, support, notification and subscription management services.
1600 Amphitheatre Parkway
Mountain View, California USA 94043
|Main hosting provider for the production application. Primary holder of application data.
Microsoft Enterprise Service Privacy
One Microsoft Way, Redmond, Washington 98052, USA
|The aggregate customer usage analysis is performed by BetterCloud’s data team to improve the product. Such analysis performed atop Microsoft Azure servers.
|Amazon Web Services, Inc.||https://aws.amazon.com/ec2/|
10 Terry Avenue North
Seattle, WA USA 98109-5210
|Long term storage of data backups are stored in S3
10900 NE 8th Street Suite 700 Bellevue, WA USA 98004
|Authentication mechanism for OAuth2-based logins and scope acceptance during Connector registration. Creates a common authentication and registration interface for the many SaaS applications with which BetterCloud connects|
120 Ottley Drive NE
Atlanta, GA USA 30324
|Used to analyze user behavior while utilizing the application
150 Fayetteville St.
Raleigh, NC USA 27601
|Used to analyze how users are utilizing the application using programmed specific page events.
901 Mariners Island Boulevard Suite #500 San Mateo, CA USA 94404
|Marketing automation activities are coordinated using this application.
The Landmark at
One Market, Suite 300, San Francisco, CA USA 94105
|Facilitates customer relationship management activities
1019 Market St
San Francisco, CA USA 94103
|Manages customer support requests
1801 California Street, Suite 500, Denver, Colorado USA 80202
|Sends application emails for customer configured alerts
375 Beale Street, Suite 300 | San Francisco, CA USA 94105
|Sends application texts/SMS for customer configured alerts
3050 South Delaware Street Suite 301 San Mateo, CA 94403 USA
|Manages customer contract subscription|
|Elevio Pty Ltd.||https://elev.io/|
Suite 4 / 38 Down Street
Collingwood, Victoria 3066
|Provides in-app support documentation services|
|Reblaze Technologies Ltd.||https://www.reblaze.com/|
911 Washington Ave Street, Suite 501
St. Louis, MO 63101
|Provides web application firewall services|