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Additional SaaSOps Resources

Our Chief Product Officer Jim Brennan and Product Manager Richard Floyd hosted a webinar to show you around BetterCloud’s brand new Integration Center, define SaaSOps and its role in the modern workplace, and begin your initiation into the BetterCloud community. Check out our article for the highlights.

Maddie Buyers

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You might see a new role opening up soon in your IT department: SaaSOps Engineer. Here’s why. 

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Maddie Buyers

Altitude 2019 was our biggest and best customer conference yet. But it was pretty unique this year—there were a lot of firsts. If you missed it, here are nine key highlights and takeaways. 

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Christina Wang

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In today’s digital workplace, SaaS platforms only secure their applications. You, the IT leader, must secure how they’re used. This book is a deep dive into how to do that—with the help of a new category and movement called SaaSOps.

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David Politis

Your users have hundreds, if not thousands, of interactions on any given day to get work done. In aggregate, your company likely has tens of millions of interactions. Broadly speaking, there are three categories of interactions...

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David Politis

SaaS applications are a double-edged sword. They empower us to collaborate and communicate at scale, which is what makes SaaS so powerful, but at the same time, these very interactions can introduce new liabilities and formidable challenges into your environment.

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David Politis

User interactions are the actions your users are taking to get work done—the processes they’re performing inside SaaS apps, the people they’re interacting with, and the data they’re interacting with. It’s how they’re using SaaS apps, which is at the heart of SaaSOps.

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David Politis

Because SaaS applications were expressly designed to foster collaboration, sharing data is simple. But due to this openness and the simplicity of sharing, interactions are like the digital version of kudzu: a sprawling, massive web.

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David Politis

Similar to the idea of trusted vs. untrusted users, some interactions are far riskier or more important than others. Some warrant more scrutiny; others, less.

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David Politis

Managing and securing tens of millions of interactions day to day across the digital workplace might seem like a Herculean task.

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David Politis

Getting a handle on SaaSOps? Looking to become a SaaSOps Star? This glossary is the place to deepen your understanding of the basic components of SaaSOps. Learn all the terms, phrases, and acronyms that you need to know as a SaaSOps professional.

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Natalie Robb