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SaaS adoption has exploded over the last few years—and by all accounts, the “new digital workplace” has evolved into simply “the workplace.”

In this report, Gartner analysts share how a SaaS Management Platform (SMP) can help you manage and secure your digital workplace, improve business operations, and keep end users productive in new ways.

  • How to make a solid business case
  • The six items every great business case must include
  • A comprehensive business case template for automating offboarding
  • Step-by-step guidance on completing it
  • An email template to help make the case to your manager
  • Examples of financial analysis scenarios for automated offboarding

An in-depth analysis of the rapidly growing and evolving SMP market

Why IT needs better tooling to discover, manage, and secure its SaaS applications (and why an SMP is an ideal solution)

How IT can drive continuous improvement and achieve efficiency benefits with SMPs

In this TEI (Total Economic Impact) study, Forrester interviewed BetterCloud customers, analyzed the customer journey, and assessed the benefits of deploying the leading SaaSOps platform.

Streamlined scale of the entire user lifecycle
Up to 18x faster employee offboarding, change, and onboarding tasks via automation and enablement

Increased IT efficiency and cost savings
2x faster resolution of IT help tickets & dramatic reduction of SaaS spend due to license optimization

Dramatically reduced security risk
90% reduction in time for collaboration and file security management.

What’s Inside:

SaaS adoption has exploded over the last few years—and by all accounts, the “new digital workplace” has evolved into simply “the workplace.”

In this report, Gartner analysts share how a SaaS Management Platform (SMP) can help you manage and secure your digital workplace, improve business operations, and keep end users productive in new ways..

"By 2026, 50% of organizations using multiple SaaS applications will centralize management and usage metrics of these apps using an SMP tool."

—Gartner Market Guide for SaaS Management Platforms

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Gartner Market Guide for SaaS Management Platforms 
by Chris Silva, Manjunath Bhat, Dan Wilson, Ryan Stefani, 10 February 2021

Market Guide for SaaS Management Platforms 2021