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Product Documentation

As set forth in the BetterCloud Main Subscription Agreement, the below defines the Service available to you as a BetterCloud customer.

BetterCloud Features Comparison

Platform +



Access to the Integration Center Ability to access all integrations available in the Integration Center.

User 360: Manage a user’s applications, file access, group memberships, roles, settings, and licenses.

Role Management: Role-based privileges and time-based roles.

Reporting API: Access to BetterCloud’s Graph API, which provides analysis of cross-application data in the platform to identify security trends and report on unique metrics.

Automated User Management Workflows: Trigger automated user onboarding, mid-lifecycle, and offboarding workflows based on user profile changes using Action Engine2

Group Management: Control group membership and settings.

License Reclamation: Last login alerts to help your reclaim unused or underused application licenses.

User Management: Assign users to correct folders, calendars, assets, etc.

File Security: Discover and Control file exposure and permissions across users and applications with the Files Grid.

App Discovery: Discover apps that are granted API access to core SaaS systems and apps that produce login event via sign-on integrations.

Application Usage: Report and evaluate application usage to determine app redundancies and inefficiencies within applications across your SaaS environment.

Apps Permission & Risk: Report on potentially risk 3rd party applications that are connected to your environment and have access to data.

Platform API: Create additional actions, alerts, and integrations.

Automated Remediation: Alerts for file activity and violations of your internal policies. Identify and take action on policy violations for users and files.

File Activity Alerts: Alerts for suspicious file activity.

Content Scanning: Scan files for a wide range of content.

Our Services must be used in accordance with Our user guides located in Our Help Center, and other documentation that We make available to You.

For customers with a current subscription to BetterCloud Standard, Standard+, Pro+, Enterprise, or Enterprise+, please visit this page for information related to the features included in your subscription.

For customers with a current subscription to Manage+, Secure or Discover, please visit this page. 

To view a list of our sub-processors or subscribe for notifications for when a subprocessor is added to the list, please visit this page.

1Please note that functionality differs by Integration. “Integration” refers to systematic interactions between Non-BetterCloud Applications and the BetterCloud Services.

2Action engine only available in the BCX-BetterCloud platform.