Product Documentation
As set forth in the BetterCloud Main Subscription Agreement, the below defines the Service available to you as a BetterCloud customer.
BetterCloud Features Comparison
Feature1 | Pro | Complete | BetterCloud for Google2 |
Access to the Integration Center Ability to access all integrations available in the Integration Center. | |||
User 360: Manage a user’s applications, file access, group memberships, roles, settings, and licenses. | |||
Role Management: Role-based privileges and time-based roles. | |||
Reporting API: Access to BetterCloud’s Graph API, which provides analysis of cross-application data in the platform to identify security trends and report on unique metrics. | |||
Automated User Management Workflows: Trigger automated user onboarding, mid-lifecycle, and offboarding workflows based on user profile changes using Action Engine3 | |||
Group Management: Control group membership and settings. | |||
License Reclamation: Last login alerts to help you reclaim unused or underused application licenses. | |||
User Management: Assign users to correct folders, calendars, assets, etc. | |||
File Security: Discover and Control file exposure and permissions across users and applications with the Files Grid. | |||
App Discovery: Discover apps that are granted API access to core SaaS systems and apps that produce login events via sign-on integrations. | |||
Application Usage: Report and evaluate application usage to determine app redundancies and inefficiencies within applications across your SaaS environment. | |||
Apps Permission & Risk: Report on potentially risky 3rd party applications that are connected to your environment and have access to data. | |||
Platform API: Create additional actions, alerts, and integrations. | |||
Automated Remediation: Alerts for file activity and violations of your internal policies. Identify and take action on policy violations for users and files. | |||
File Activity Alerts: Alerts for suspicious file activity. | |||
Content Scanning: Scan files for a wide range of content. | |||
Spend Optimization: Premium Spend Management: View SaaS license inventory, software expense reporting, and contract insights | 4 |
Our Services must be used in accordance with Our user guides located in Our Help Center, and other documentation that We make available to You.
For customers with a current subscription to BetterCloud Standard, Standard+, Pro+, Enterprise, or Enterprise+, please visit this page for information related to the features included in your subscription.
For customers with a current subscription to Manage+, Secure or Discover, please visit this page.
To view a list of our sub-processors or subscribe for notifications for when a subprocessor is added to the list, please visit this page.
1 Please note that functionality differs by Integration. “Integration” refers to systematic interactions between Non-BetterCloud Applications and the BetterCloud Services.
2 Please note the “BetterCloud for Google” package is limited to 1 Google Workspace integration only.
3 Action engine only available in the user automation platform
4 Spend Optimization features are included in your subscription to BetterCloud Complete if you purchased this subscription on or after May 6, 2024. If your subscription includes Spend Optimization features: for the list of applicable subprocessors please visit this page; for the Annex II to the SCCs incorporated into the DPA that is specific to Spend Optimization features, please visit this page.