SaaSOps Leaders Episode 6, Featuring Van Richardson

BetterCloud CEO David Politis talks with Van Richardson, Head of Information Technology at iManage. Richardson reflected on how drastically the technology at our fingertips has shifted (3:01), how he builds a high-performing IT organization, (11:40), what has changed for his team since the beginning of the pandemic (15:50), and how IT (and automation) impacts every interaction across an organization (25:15).