Customers
SaaSOps Stories With Craig Holland, SVP of Global Infrastructure at Condé Nast
Our Chief Customer Officer Rachel Orston sat down with Craig Holland, SVP of global infrastructure at Condé Nast, to discuss the unique challenges he’s faced over the last few months, as well as the lessons he’s learned from his colleagues along the way.
SaaSOps Stories With Joseph Fuller, Head of IT at Deputy
Our Chief Customer Officer Rachel Orston sat down with Joseph Fuller of Deputy to discuss the pandemic’s impact on his company’s customers and employees. They dove into how Fuller’s team pivoted to support its remote workforce from a technical standpoint, as well as the adjustments he made to his management style over the last few months.
The Secret to How Our Most Successful Customers Automate SaaSOps
What do our most successful customers have in common? What kind of value are they getting from automating SaaSOps, and how are they getting value? Here’s the secret to how they do it.
The IT handbook to choosing the right SaaS app
Choosing a new SaaS tool means combing through lists of dozens (dozens!) of similar apps, and it can be hard to tell which is the right one for the job. As an IT admin there’s a lot more to consider than just “Does this get the job done?” when evaluating a new or replacement SaaS tool. Today’s IT organizations have to deal with an incredible number of applications to administer and secure, on top of our more traditional tasks. And yet, IT admins are still very much needed to help evaluate SaaS applications before purchase. So how do we do this? And more importantly, how do we make this a sustainable, scalable process?
