Automation

5AutomatedITWorkflowsEveryCompanyNeedsforSmartSaaSManagement

5 Smart SaaS Workflows for Help Desks

Boost IT efficiency! Explore help desk automation ideas & improve ticket resolution. Automate tasks to save time & transform your help desk.

BetterCloud

6 min read

A IT admin lies exhausted on an office floor beside a desk holding a computer monitor, wall clock, and calendar filled with deadlines, visually representing the strain and burnout of an IT team under heavy workload without additional staffing support.

Overwhelmed IT team? How to scale without adding headcount

Reclaim IT bandwidth with strategic automation. Discover how to bridge the IT resource gap, enhance cybersecurity, and boost operational efficiency.

BetterCloud

4 min read

Three individuals stand together on a large paper boat navigating blue waters; one person raises a flag confidently at the bow, another peers forward through a telescope to scout the way, while a third stands nearby. Ahead in the water floats a prominent iceberg with most of its mass submerged, representing concealed dangers or challenges that lie beneath the surface.

The hidden security risks of employee offboarding

Don’t overlook IT security during employee offboarding! Learn about the hidden risks of delayed departure and how to protect your organization from insider threats.

BetterCloud

3 min read

A caped individual stands confidently, gripping an oversized pencil in one hand and a checklist with every item marked complete in the other; the dynamic pose and superhero attire evoke empowerment, while the checklist and pencil represent successful accomplishment and streamlined productivity through IT automation.

5 IT tasks automation can handle without IT lifting a finger

Tired of endless IT tickets? Learn what can IT automate with BetterCloud’s Slack Self-Service Agent. Automate password resets in Slack and more.

BetterCloud

3 min read

Six diverse individuals placed within interlocking blue gears, representing teamwork and IT resource management; surrounding elements include clouds and stars on a dark blue background, emphasizing collaboration in a digital environment.

Understanding the IT-to-Employee ratio: Its rise and repercussions

IT workload overload? The 2025 State of SaaS report reveals a shocking 1:108 IT-to-employee ratio.

BetterCloud

3 min read

A group of four diverse individuals depicted on interlocking puzzle pieces. A large hand delicately positions a puzzle piece with an individual into place, signifying inclusion and connection. The background is a muted purple, enhancing the visual focus on the interaction between the hand and the puzzle pieces. The composition creatively represents unity and collaboration in an onboarding context.

Product tip Tuesday: Onboarding and offboarding contractors with BetterCloud

Make contractor onboarding and offboarding easy with BetterCloud’s automation. Cut security risks, save time, and take the stress out of managing access.

BetterCloud

2 min read

A robotic arm grips a Entra ID icon in the forefront, symbolizing automation. Behind it, interlocking grey gears and a document provide context for industrial and technological processes.

Product tip Tuesday: Automation with Entra ID

Is your Entra ID missing something? BetterCloud adds automation and visibility for a stronger Microsoft cloud.

BetterCloud

3 min read

A laptop keyboard is overlaid with a blue digital network pattern, symbolizing global interconnectedness. Thin lines and nodes depict a web of connections across the keys.

Top 5 best practices for user lifecycle management

Struggling with user lifecycle management? This guide explores 4 best practices, including how to automate user provisioning, to streamline user management.

Stephanie Solis

2 min read

A digital illustration featuring a central computer screen displaying a shield and padlock, symbolizing robust security measures. Flanking the computer are two individuals engaged in discussion, suggesting teamwork in data protection efforts. Surrounding them are gears, representing system processes and functionality, as well as various icons related to cybersecurity such as cloud storage, a network globe, and encrypted files. The composition highlights themes of digital safety and collaborative security strategies.

Effectively managing SaaS user access permissions

Too many IT teams struggle with effectively managing SaaS user access permission. Some simple best practices can help improve security and compliance.

Natalie Robb

4 min read

Illustration of multiple blue gears acting as a bridge.

The hidden gap in user lifecycle management: Addressing mid-lifecycle changes

Tired of manual user lifecycle management? BetterCloud automates mid-cycle changes, onboarding, offboarding, and more, saving your IT team time and money.

Bridget Willard

2 min read

Automation

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