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Cookies Settings

Cookie Settings For Our Services

BetterCloud, Inc. (“We”) provides a SaaS Operations discovery, management & security platform that empowers IT and security teams to define, remediate, and enforce discovery, management and security policies for SaaS applications (“Our Services”).

We collect information through automated means, such as using cookies (e.g., first-party, necessary cookies), JavaScript snippets, and other tracking technologies to provide the Our Services to You, to provide support services to You, to prevent or address service or technical issues, and to understand how Our users interact and engage with Our Services and how Our Services perform in order to provide a better overall experience to all of Our customers and users.

Types of Cookies We Use

Cookies are small data files stored in memory or on the hard drive of your computer by a website. We may use both session cookies (which are deleted when the session ends) and persistent cookies (which stay on your computer until you delete them) to provide you with a better, more personal and interactive experience on Our Services. 

Our Services use necessary cookies, functionality cookies, and analytics and performance cookies. Necessary cookies are required for Us to provide You with Our Services, enable You to use core features, and perform certain security functions. For example, authentication and authorization. Functionality cookies allow our Our Services to remember choices you make when You use Our Services. The purpose of these cookies is to provide you with in-app messages, a more personal experience (e.g., in-app user guides), and to avoid you having to re-select your preferences every time you use Our Services. For example, You’ll receive in-app usage guides based on where you are in the application. Analytics and performance cookies are used to collect information about the performance and usage of Our Services.  We use both first party cookies, served directly by us to your computer; and third party cookies, which are served by Our service providers. We use these cookies to understand how Our users interact and engage with Our Services and how Our Services perform in order to provide a better overall experience to all of Our customers and users.

Disabling cookies and other tracking technologies

You may remove or reject cookies by adjusting your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools,” or “edit” facility). If you disable Our cookies, you may experience issues with the functionality of Our Services and possible inconvenience. 

FullStory: We use FullStory to provide enhanced support to You. FullStory captures a user’s session and allows Us to monitor actions and movements in Our Services which we use to replicate your issues and remediate them. To opt out of Full-Story’s cookies and tracking technologies, please click here

Further information about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.

Contact Us

If you have any questions, you can contact our privacy team at privacy@bettercloud.com or write to us at:

BetterCloud, Inc.
330 7th Avenue 14th Floor
New York, NY 10001
Phone: 888-999-0805