The modern IT landscape moves fast, and your SaaS management strategy should move faster. Over the last quarter, the BetterCloud team has focused on delivering more granular control over your automated governance, ensuring that essential collaborations and sensitive data classifications remain uninterrupted while your environment stays secure.
Whitelist emails and files in File Governance
Cleanup policies are essential for maintaining a secure environment, but they can sometimes disrupt critical collaborations. Based on your feedback, we’ve introduced two highly-requested features to provide more granular control.
Allow listed emails
You can now protect individual external email addresses from automated cleanup policies. This is perfect for scenarios where you’re working with external consultants or partners, ensuring their access to shared files isn’t accidentally revoked.
Allow listed files
Similarly, you can now allow-list specific files to protect them from automated permission rollbacks. This ensures that documents intended for public viewing, such as those linked on your website, remain accessible without interruption.
Refine your data with muted product usage insights
Accurate data is the backbone of any effective SaaS management strategy. However, certain Single Sign-On (SSO) configurations can report “infinite” session durations or misleading activity levels, skewing your workspace analytics. To ensure you’re making decisions based on reality rather than noise, we’ve introduced muting product usage insights.
This feature empowers Workspace Admins and Owners to flag products with inaccurate data, maintaining transparency and preventing misguided license management.
- Admin control: Admins can now toggle a “Mute Insights” action on specific products. This hides potentially misleading utilization charts from all users and replaces them with a clear message explaining the SSO data discrepancy.
- Intelligent guardrails: For muted products, “License Reclamation” calls-to-action are automatically disabled. This prevents the accidental removal of active licenses based on faulty “inactive” reporting.
- Cleaner dashboards: Muted products are automatically excluded from the inactive users card on your dashboard, providing a more truthful representation of your environment’s overall health.
- Enhanced visibility: A new mute icon and filtering options on the usage page allow you to easily identify which products are currently excluded from your insights.
A slew of integrations and actions added to User Automation
We have significantly expanded our integration library to help you achieve true zero-touch automation across the entire employee lifecycle. In the last year, we launched more than a dozen new integrations, adding over 100 new automated actions. High-demand applications now support impactful actions such as adding or removing users, revoking access levels, and updating departmental data.
- OpenAI: Automate user management and control access within OpenAI with 17 new actions, including adding a group to a project, assigning an organization role to a user, and unassigning a project role from a group.
- KnowBe4: Streamline the management of security awareness training assignments and user status with 9 new actions, including removing users from groups and updating groups.
- PandaDoc: Manage users and their access to document workflows automatically with 4 new actions, including creating new workspaces and adding users to a workspace.