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SaaS Updates Summary: January 30–February 3

BetterCloud Monitor

3 minute read

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This past week was an eventful one in the SaaS world. Slack unveiled Slack Enterprise Grid, G Suite introduced new enterprise-grade controls and visibility, Dropbox rolled out a slew of new features, and more. Let’s get to it.

G Suite: 

  • Announced new enterprise-grade controls and visibility, which includes more powerful access control for administrators with Security Key enforcement; more data control with Data Loss Prevention (DLP) for Google Drive, DLP for Gmail, and S/MIME for Gmail; and more analytics and insights by connecting BigQuery with Gmail.
  • Made the process of creating files from templates much easier now. You can just go to Drive > New > Google Docs/Sheets/Slides/Forms > From a template.
  • Announced that starting February 8, 2017, Gmail will no longer support Chrome Browser version 53 and below. Gmail users that are still on Windows XP and Windows Vista are the most likely to be affected.


  • Published a summary of Office 365 updates from January, which included improved setup access and guidance, a new Yammer device usage report, and the rollout of the new OneDrive admin center to all customers.
  • Outlook mobile turned 2 years old. To accompany its birthday, it introduced a few new exciting add-ins for Outlook on iOS, like Evernote, GIPHY, Nimble, Trello, and Smartsheet. Outlook is also making a few of its own add-ins available with Dynamics 365 and Microsoft Translator, with many more to follow.

Asana has made its app much faster: Switching between projects is 50% faster than it used to be, and tasks now load about 100% faster than they used to.

Dropbox introduced a few updates, like a new viewer info feature that allows you to see who on your team has viewed your shared files and when. Dropbox Paper also removed its beta label and released new features, like the ability to assign due dates when you make task lists and more.

For Dropbox Business users, there is a new Smart Sync feature that lets users see all their files and folders right from their desktop, whether they’re stored in the cloud or synced locally. Admins can also decide whether new content on managed devices starts out cloud-only or synced.

On the heels of the recent launch of Slack Enterprise Grid, there’s a new Freshservice-Slack integration that will be available for larger organizations. This integration helps IT teams in large organizations by allowing users to easily create a ticket from a Slack conversation, seamlessly manage incidents from start to finish within the app, and meet the rising expectations of employees.

Insightly rolled out the Insightly Assistant for Slack, which helps you find, create, and update Insightly records right from Slack.

SAP announced that it’s created chatbots for Concur and SuccessFactors users. These bots will be available exclusively to users of Slack Enterprise Grid. More bots are on the way from SAP.

Slack unveiled Slack Enterprise Grid, a new version of Slack for large businesses that includes unlimited workspaces for teams, shared channels for collaboration, new administrative controls and security integrations, and new connections to the apps you use.

SugarCRM announced it’s signed a deal with TrustSphere to bring its relationship analytics technology into the Sugar Platform.

As mentioned above, there’s a new Trello add-in for Outlook, which lets you create cards with descriptions and due dates directly from emails (without leaving your inbox).

Zendesk added nine new apps and integrations to the Zendesk Apps Marketplace this month. They are described as a “mixture of powerful and playful” and “can help you foster better customer relationships and inspire employees to have fun while working hard.”

Finally, Zenefits launched HR One, a release that includes new apps like the Compliance Assistant App (the industry’s first and only integrated compliance app), the Documents App (which centralizes important documents in one place), ten new partners, and more.

Check out the links below to learn more.

For yesterday’s SaaS updates (and beyond), click here for our archive.