Hey BetterCloud customers, Get ready for takeoff with InFlight!
Welcome to BetterCloud InFlight, a brand-new live series exclusively for the BetterCloud community!
This is your chance to connect directly with BetterCloud product experts and fellow IT admins. Through engaging live streams, we'll tackle the latest technical challenges, offering practical solutions and fostering insightful discussions. Get the support you need, discover new strategies, and expand your professional network at BetterCloud InFlight.
This page will serve as a library of previous sessions, any guides or other content mentioned in the sessions, and more.
InFlight library
Automate like a boss: The self-service agents that just get IT
SPEAKERS: DREW BANCROFT | MATTHEW MADDEN
In this session, you’ll learn how to use BetterCloud’s slack-based agent for time-consuming tasks like password rests and onboarding/offboarding for HR teams. Empower your users to resolve their own issues instantly, freeing up your valuable time.
Workflow wizardry: Back-end magic & workflow upgrades
Speakers: Drew Bancroft | Matthew Madden
Join us for an inside look at how BetterCloud is evolving its workflow engine to deliver greater performance and scalability. You may have already noticed some performance gains, but we’ll go deeper into the development process, highlighting both what’s been achieved and what’s ahead.
Look inside the engine: BetterCloud Platform API enablement for admins
Speakers: Drew Bancroft | Lindsay Mergy | Michelle De La Cruz
You asked, and we answered! Watch for a technical deep dive of our platform’s API. We’ll review the scripting tool, webhooks, and expanded data analysis capabilities and show you how admins and security teams can extend beyond the natively supported SaaS applications to unlock new opportunities for script creation, collaboration, and stronger security controls.
Security lives here too: Fortifying SaaS environments with underutilized tools
Speakers: Cody Grant | Matthew Madden
This InFlight session, "Security Lives Here Too," showcases Workspace Management for Google, demonstrating how admins can proactively enhance security through policies, permissions, and content scanning, effectively addressing AI and "Shadow AI" risks without additional builds.
$ave a $eat: Reclaiming Okta-provisioned app licenses
Speakers: Cody Grant | Matthew Madden
As BetterCloud expands its license reclamation capabilities across a growing number of applications, this session focuses on how to effectively utilize usage data for Spend Optimization.
Cruise control: Mid-lifecycle support
Speakers: Cody Grant | Matthew Madden
In this session, product experts Cody Grant and Matt Madden talk all things mid-lifecycle and how automation, including the slack based self-service agent, can help IT seamlessly manage user access and streamline asset management.
Lock it down: Reliable, repeatable offboarding workflows for IT
Speakers: Cody Grant | Matthew Madden
Tune in to the debut of BetterCloud InFlight! Listen to product experts Cody Grant and Matt Madden as they share tips for optimizing your user offboarding processes.
Featured speakers
Product experts, customers, and other industry experts unlock the latest technical insights on all things BetterCloud and IT.
